<?xml version="1.0" encoding="UTF-8"?><xml><records><record><source-app name="Biblio" version="7.x">Drupal-Biblio</source-app><ref-type>17</ref-type><contributors><authors><author><style face="normal" font="default" size="100%">Jukka Ojasalo</style></author><author><style face="normal" font="default" size="100%">Heini Kauppinen</style></author></authors></contributors><titles><title><style face="normal" font="default" size="100%">Collaborative Innovation with External Actors: An Empirical Study on Open Innovation Platforms in Smart Cities</style></title><secondary-title><style face="normal" font="default" size="100%">Technology Innovation Management Review</style></secondary-title></titles><keywords><keyword><style  face="normal" font="default" size="100%">collaboration</style></keyword><keyword><style  face="normal" font="default" size="100%">collaborative innovation</style></keyword><keyword><style  face="normal" font="default" size="100%">innovation intermediaries</style></keyword><keyword><style  face="normal" font="default" size="100%">innovation platform</style></keyword><keyword><style  face="normal" font="default" size="100%">PPPP</style></keyword><keyword><style  face="normal" font="default" size="100%">public innovation</style></keyword><keyword><style  face="normal" font="default" size="100%">public–private–people partnership</style></keyword><keyword><style  face="normal" font="default" size="100%">smart city</style></keyword><keyword><style  face="normal" font="default" size="100%">urban development</style></keyword></keywords><dates><year><style  face="normal" font="default" size="100%">2016</style></year><pub-dates><date><style  face="normal" font="default" size="100%">12/2016</style></date></pub-dates></dates><urls><web-urls><url><style face="normal" font="default" size="100%">http://timreview.ca/article/1041</style></url></web-urls></urls><publisher><style face="normal" font="default" size="100%">Talent First Network</style></publisher><pub-location><style face="normal" font="default" size="100%">Ottawa</style></pub-location><volume><style face="normal" font="default" size="100%">6</style></volume><pages><style face="normal" font="default" size="100%">49-60</style></pages><language><style face="normal" font="default" size="100%">eng</style></language><abstract><style face="normal" font="default" size="100%">Despite the rapid increase of public–private–people partnership (PPPP) programs at the global scale, the scientific knowledge of collaborative innovation in cities is scarce. All smart city initiatives emphasize collaborative innovation for better services and products to address the needs and problems of modern cities. Indeed, there is an evident need for both scientific and practical knowledge in this area. Based on an extensive empirical study of open innovation platforms in smart cities, this article seeks to address this knowledge gap by increasing the knowledge of opportunities and challenges of collaborative innovation between a city and external actors, including companies, third sector organizations, research institutions, and citizens. The opportunities relate to novel services, products, and solutions, as well as economic gains, regional development, and systemic and process improvements. The challenges relate to city governments and external actors.</style></abstract><issue><style face="normal" font="default" size="100%">12</style></issue><custom1><style face="normal" font="default" size="100%">Laurea University of Applied Sciences
Jukka Ojasalo is a Professor and current Head of the Master of Business Administration Degree Programme at Laurea University of Applied Sciences in Finland and Adjunct Professor at Aalto University School of Business and Helsinki University Faculty of Social Sciences. He completed his PhD at Hanken Swedish School of Economics and Business Administration in Helsinki, Finland in 1999. Previously, he was Professor of Marketing at Lappeenranta University of Technology as well as at Turku School of Economics and Business Administration. Prior to his academic career, he worked for several years in the IT industry and for the Finnish government. He has published two textbooks and many articles on service, customer relationships, networks, and innovation.</style></custom1><custom2><style face="normal" font="default" size="100%">Laurea University of Applied Sciences
Heini Kauppinen is an experienced service design professional who holds an MBA from Laurea University of Applied Sciences in Finland. As a student, she was a member of the research group for this study the opportunities and challenges of collaborative innovation between a city and external actors. Her work and research interests include service innovation and design, co-creation, and project management.</style></custom2></record><record><source-app name="Biblio" version="7.x">Drupal-Biblio</source-app><ref-type>17</ref-type><contributors><authors><author><style face="normal" font="default" size="100%">Louna Hakkarainen</style></author><author><style face="normal" font="default" size="100%">Sampsa Hyysalo</style></author></authors></contributors><titles><title><style face="normal" font="default" size="100%">The Evolution of Intermediary Activities: Broadening the Concept of Facilitation in Living Labs</style></title><secondary-title><style face="normal" font="default" size="100%">Technology Innovation Management Review</style></secondary-title></titles><keywords><keyword><style  face="normal" font="default" size="100%">co-design</style></keyword><keyword><style  face="normal" font="default" size="100%">elderly care</style></keyword><keyword><style  face="normal" font="default" size="100%">facilitation</style></keyword><keyword><style  face="normal" font="default" size="100%">health technology</style></keyword><keyword><style  face="normal" font="default" size="100%">innovation intermediaries</style></keyword><keyword><style  face="normal" font="default" size="100%">Living lab</style></keyword></keywords><dates><year><style  face="normal" font="default" size="100%">2016</style></year><pub-dates><date><style  face="normal" font="default" size="100%">01/2016</style></date></pub-dates></dates><urls><web-urls><url><style face="normal" font="default" size="100%">http://timreview.ca/article/960</style></url></web-urls></urls><publisher><style face="normal" font="default" size="100%">Talent First Network</style></publisher><pub-location><style face="normal" font="default" size="100%">Ottawa</style></pub-location><volume><style face="normal" font="default" size="100%">6</style></volume><pages><style face="normal" font="default" size="100%">45-58</style></pages><language><style face="normal" font="default" size="100%">eng</style></language><abstract><style face="normal" font="default" size="100%">Innovation intermediaries play an important role in open innovation endeavours. In living lab projects, where different professional identities and organizational cultures are at play, intermediary actors facilitate learning between stakeholders and manage tensions and conflicts of interest. The current living lab literature recognizes the importance and multifacetedness of these actors, but does not shed light on the work they do at a more practical level. Our study seeks to capture the variety and evolution of work tasks of user-side innovation intermediaries during and after a four-year technology project in a living lab. The study explores how these mediating actors tackle the everyday challenges of a living lab project. This article is grounded on a longitudinal qualitative case study of a innovation process for a floor monitoring system for elderly care – the &quot;smart floor&quot;. </style></abstract><issue><style face="normal" font="default" size="100%">1</style></issue><custom1><style face="normal" font="default" size="100%">Aalto University
Louna Hakkarainen, Lic.Soc.Sc., is a doctoral candidate in the School of Art, Design and Architecture of Aalto University in Helsinki, Finland. She holds a licentiate degree from the University of Helsinki’s Faculty of Social Sciences. Her research focuses on social shaping of technology, living lab collaboration, and facilitation.</style></custom1><custom2><style face="normal" font="default" size="100%">Aalto University
Sampsa Hyysalo is an Associate Professor in Co-Design at the Aalto University School of Art, Design and Architecture and a Senior Researcher at the Aalto University School of Economics in Helsinki, Finland. Sampsa’s research and teaching focus on user involvement in innovation and the co-evolution of technologies, practices and organizations. He received his PhD in Behavioral Sciences from the University of Helsinki and holds a Docentship in Information Systems, specialising in user-centred design. </style></custom2></record></records></xml>