<?xml version="1.0" encoding="UTF-8"?><xml><records><record><source-app name="Biblio" version="7.x">Drupal-Biblio</source-app><ref-type>17</ref-type><contributors><authors><author><style face="normal" font="default" size="100%">Louna Hakkarainen</style></author><author><style face="normal" font="default" size="100%">Sampsa Hyysalo</style></author></authors></contributors><titles><title><style face="normal" font="default" size="100%">The Evolution of Intermediary Activities: Broadening the Concept of Facilitation in Living Labs</style></title><secondary-title><style face="normal" font="default" size="100%">Technology Innovation Management Review</style></secondary-title></titles><keywords><keyword><style  face="normal" font="default" size="100%">co-design</style></keyword><keyword><style  face="normal" font="default" size="100%">elderly care</style></keyword><keyword><style  face="normal" font="default" size="100%">facilitation</style></keyword><keyword><style  face="normal" font="default" size="100%">health technology</style></keyword><keyword><style  face="normal" font="default" size="100%">innovation intermediaries</style></keyword><keyword><style  face="normal" font="default" size="100%">Living lab</style></keyword></keywords><dates><year><style  face="normal" font="default" size="100%">2016</style></year><pub-dates><date><style  face="normal" font="default" size="100%">01/2016</style></date></pub-dates></dates><urls><web-urls><url><style face="normal" font="default" size="100%">http://timreview.ca/article/960</style></url></web-urls></urls><publisher><style face="normal" font="default" size="100%">Talent First Network</style></publisher><pub-location><style face="normal" font="default" size="100%">Ottawa</style></pub-location><volume><style face="normal" font="default" size="100%">6</style></volume><pages><style face="normal" font="default" size="100%">45-58</style></pages><language><style face="normal" font="default" size="100%">eng</style></language><abstract><style face="normal" font="default" size="100%">Innovation intermediaries play an important role in open innovation endeavours. In living lab projects, where different professional identities and organizational cultures are at play, intermediary actors facilitate learning between stakeholders and manage tensions and conflicts of interest. The current living lab literature recognizes the importance and multifacetedness of these actors, but does not shed light on the work they do at a more practical level. Our study seeks to capture the variety and evolution of work tasks of user-side innovation intermediaries during and after a four-year technology project in a living lab. The study explores how these mediating actors tackle the everyday challenges of a living lab project. This article is grounded on a longitudinal qualitative case study of a innovation process for a floor monitoring system for elderly care – the &quot;smart floor&quot;. </style></abstract><issue><style face="normal" font="default" size="100%">1</style></issue><custom1><style face="normal" font="default" size="100%">Aalto University
Louna Hakkarainen, Lic.Soc.Sc., is a doctoral candidate in the School of Art, Design and Architecture of Aalto University in Helsinki, Finland. She holds a licentiate degree from the University of Helsinki’s Faculty of Social Sciences. Her research focuses on social shaping of technology, living lab collaboration, and facilitation.</style></custom1><custom2><style face="normal" font="default" size="100%">Aalto University
Sampsa Hyysalo is an Associate Professor in Co-Design at the Aalto University School of Art, Design and Architecture and a Senior Researcher at the Aalto University School of Economics in Helsinki, Finland. Sampsa’s research and teaching focus on user involvement in innovation and the co-evolution of technologies, practices and organizations. He received his PhD in Behavioral Sciences from the University of Helsinki and holds a Docentship in Information Systems, specialising in user-centred design. </style></custom2></record><record><source-app name="Biblio" version="7.x">Drupal-Biblio</source-app><ref-type>17</ref-type><contributors><authors><author><style face="normal" font="default" size="100%">Louna Hakkarainen</style></author><author><style face="normal" font="default" size="100%">Sampsa Hyysalo</style></author></authors></contributors><titles><title><style face="normal" font="default" size="100%">How Do We Keep the Living Laboratory Alive? Learning and Conflicts in Living Lab Collaboration</style></title><secondary-title><style face="normal" font="default" size="100%">Technology Innovation Management Review</style></secondary-title></titles><keywords><keyword><style  face="normal" font="default" size="100%">collaboration</style></keyword><keyword><style  face="normal" font="default" size="100%">conflicts</style></keyword><keyword><style  face="normal" font="default" size="100%">gerontechnology</style></keyword><keyword><style  face="normal" font="default" size="100%">health care</style></keyword><keyword><style  face="normal" font="default" size="100%">learning</style></keyword><keyword><style  face="normal" font="default" size="100%">living labs</style></keyword></keywords><dates><year><style  face="normal" font="default" size="100%">2013</style></year><pub-dates><date><style  face="normal" font="default" size="100%">12/2013</style></date></pub-dates></dates><urls><web-urls><url><style face="normal" font="default" size="100%">http://timreview.ca/article/749</style></url></web-urls></urls><publisher><style face="normal" font="default" size="100%">Talent First Network</style></publisher><pub-location><style face="normal" font="default" size="100%">Ottawa</style></pub-location><volume><style face="normal" font="default" size="100%">3</style></volume><pages><style face="normal" font="default" size="100%">16-22</style></pages><language><style face="normal" font="default" size="100%">eng</style></language><abstract><style face="normal" font="default" size="100%">Living lab environments are often promoted as a way to engage private companies, citizens, researchers, and public organizations in mutually beneficial learning. Based on an in-depth case study of a four-year living lab collaboration in gerontechnology, we agree that successful living lab development hinges on learning between the parties, yet its emergence cannot be presumed or taken for granted. Diverse competences and interests of participating actors often make technology development projects complicated and volatile. The study describes two specific challenges faced in a living lab project: i) power issues between the actors and ii) end-user reluctance to participate in the development of new technology. Despite the hardships, we suggest that the living lab environment worked as a catalyst for learning between users and developers. Nevertheless, realizing the benefits of this learning may be more challenging than is usually expected. Learning for interaction is needed before effective learning in interaction is possible.</style></abstract><issue><style face="normal" font="default" size="100%">12</style></issue><custom1><style face="normal" font="default" size="100%">Aalto University
Louna Hakkarainen, M.Soc.Sci, is a Doctoral candidate in the School of Arts, Design and Architecture at Aalto University in Helsinki, Finland. She is also finishing her licenciate degree in the University of Helsinki's Faculty of Social Sciences. Her research focuses on social shaping of technology, living lab development, and facilitation. </style></custom1><custom2><style face="normal" font="default" size="100%">Aalto University
Sampsa Hyysalo is an Associate Professor in Co-Design in Aalto University's School of Arts, Design and Architecture, and he is a Senior Researcher at the Aalto University School of Business in Helsinki, Finland. Sampsa’s research and teaching focus on user involvement in innovation and the co-evolution of technologies, practices, and organizations. He received his PhD in Behavioral Sciences from the University of Helsinki and holds a Docentship in information systems, specializing in user-centered design. Sampsa has published 30 peer-reviewed articles, and his most recent books are &lt;em&gt;&lt;a href=&quot;http://www.routledge.com/books/details/9780415806466&quot; target=&quot;_blank&quot;&gt;Health Technology Development and Use: From Practice-Bound Imagination to Evolving Impacts&lt;/a&gt;&lt;/em&gt; (2010) and &lt;em&gt;&lt;a href=&quot;http://www.taik.fi/kirjakauppa/images/bfee4ec00950ec8aaf7f96538f668055.pdf&quot; target=&quot;_blank&quot;&gt;Käyttäjä Tuotekehityksessä—Tieto, Tutkimus, Menetelmät&lt;/a&gt;&lt;/em&gt; (Users in Product Development—Knowledge, Research, Methods, 2009).</style></custom2></record></records></xml>