<?xml version="1.0" encoding="UTF-8"?><xml><records><record><source-app name="Biblio" version="7.x">Drupal-Biblio</source-app><ref-type>17</ref-type><contributors><authors><author><style face="normal" font="default" size="100%">Dru Lavigne</style></author><author><style face="normal" font="default" size="100%">Chris McPhee</style></author></authors></contributors><titles><title><style face="normal" font="default" size="100%">Editorial: Communications Enabled Applications (May 2010)</style></title><secondary-title><style face="normal" font="default" size="100%">Open Source Business Resource</style></secondary-title></titles><dates><year><style  face="normal" font="default" size="100%">2010</style></year><pub-dates><date><style  face="normal" font="default" size="100%">05/2010</style></date></pub-dates></dates><urls><web-urls><url><style face="normal" font="default" size="100%">http://timreview.ca/article/346</style></url></web-urls></urls><publisher><style face="normal" font="default" size="100%">Talent First Network</style></publisher><pub-location><style face="normal" font="default" size="100%">Ottawa</style></pub-location><language><style face="normal" font="default" size="100%">eng</style></language><abstract><style face="normal" font="default" size="100%">As anyone with a smartphone can appreciate, the power of having a mobile phone that can can access the Internet creates significant value for users and opportunities for businesses. This device-level integration of communication services and web applications is now common. However, we are only now scratching the surface of the next step in value: application-level integration. The ability to integrate communications services within web applications opens up tremendous opportunities. Examples of communications enabled applications include simple click-to-call links on a website, conference calls initiated by applications or users in response to events, interactive voice response menus, and any number of other ways that communication services, such as messaging, voice, and conference calls, can be integrated into an application to add value.

I recently had the pleasure of coordinating the activities of a group of entrepreneurs, developers, and architects as they explored together how CEAs can add value to their offerings and their business ecosystem. The Elena Project was funded by IRAP to stimulate small technology companies to develop working prototypes of CEAs and expand the capabilities of the Coral CEA business ecosystem and sandbox. The project focused on using four voice services and the open source web conferencing tool BigBlueButton.

Among the outcomes of this project was the realization that significant value can be leveraged when communications features become integral parts of applications. In this issue of the OSBR, a diverse group of authors share their experiences and knowledge to help others explore the value CEAs could bring to their own offerings. All of the authors in this issue participated directly in the Elena project or present analysis relating to Coral CEA.
</style></abstract><issue><style face="normal" font="default" size="100%">May 2010</style></issue><work-type><style face="normal" font="default" size="100%">Editorial</style></work-type><custom1><style face="normal" font="default" size="100%">Talent First Network
Dru Lavigne is a technical writer and IT consultant who has been active with open source communities since the mid-1990s. She writes regularly for BSD Magazine and is the author of the books BSD Hacks, The Best of FreeBSD Basics, and the Definitive Guide to PC-BSD. </style></custom1><custom2><style face="normal" font="default" size="100%">Carleton University  
Chris McPhee is a graduate student in Carleton University's Technology Innovation Management program. Chris received his BScH and MSc in Biology from Queen's University in Kingston, following which he worked in a variety of management, design, and content development roles within science education software projects in Canada and Scotland. </style></custom2></record></records></xml>