%0 Journal Article %J Technology Innovation Management Review %D 2019 %T Applying a Living Lab Approach Within an eHealth Accelerator %A Lotta Haukipuro %A Satu Väinämö %A Leena Arhippainen %A Timo Ojala %K accelerator %K case study %K ehealth %K Living lab %K Open innovation %K SME %K startup %X Through this study, we seek to understand the impact of the use of the living lab approach on product and business development in an eHealth accelerator. In the case accelerator, 20 startups developed innovative products atop the European FIWARE Future Internet technology platform. The novel design element of the case accelerator was the use of the living lab approach that was included for the purpose of engaging end users in the development and testing of new product prototypes. Our main result is that the living lab approach provided added value to participating companies and resulted in changes in their product development and marketing strategies. Overall, the case accelerator and the use of the living lab approach had a significant impact on the development, growth, and market success of the companies. Based on the results of the case accelerator, we propose the generic accelerator model presented by Pauwels and co-authors in 2016 to be extended with a new design element, the living lab approach. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 9 %P 6-19 %8 03/2019 %G eng %U https://timreview.ca/article/1221 %N 3 %1 University of Oulu Lotta Haukipuro is a Coordinator of the project “Generation Z and Beyond: Co-Evolution of Human Capabilities and Intelligent Technologies in the 21st Century (GenZ)” in the Faculty of Humanities at the University of Oulu, Finland. She received her doctorate degree in 2019 from Oulu Business School. Her research has focused on user involvement through the living lab approach in different contexts. Since 2011, she has worked in several national and international RDI projects related to living labs and user involvement. %2 University of Oulu Satu Väinämö is a User Research Expert and Program Manager at the University of Oulu in Finland. She has comprehensive experience of leading international projects, managing and creating user interface designs, and defining innovation processes. Her career includes over 15 years in the ICT industry in several leadership and user-experience design positions. She has led more than 100 development activities within Oulu Urban Living Labs. She is currently in charge of establishing a Digital Health Knowledge Hub in Oulu. %3 University of Oulu Leena Arhippainen is a Postdoctoral Researcher and Teacher in the Faculty of Information Technology and Electrical Engineering, INTERACT Research Unit at the University of Oulu, Finland. Leena received her Master’s degree in the Department of Information Processing Science at University of Oulu in 2002 and her PhD degree in 2009. Her research interests include user experience, UX methods, human-computer interaction, 3D user interfaces and virtual environments, user involvement, and living labs. %4 University of Oulu Timo Ojala is a Professor of Computer Science and Engineering and Director of the Center for Ubiquitous Computing at the University of Oulu, Finland. He obtained his doctorate degree in Electrical Engineering from the University of Oulu in 1997. His research activities have included living lab studies of ubiquitous computing and virtual reality systems in real-world urban settings. He is a member of the Association for Computing Machinery (ACM). %R http://doi.org/10.22215/timreview/1221 %0 Journal Article %J Technology Innovation Management Review %D 2018 %T Editorial: Insights (June 2018) %A Chris McPhee %K 3D printing %K additive manufacturing %K Amazon %K boundary spanning %K business models %K civic innovation %K culture %K entrepreneurship %K innovation integrators %K knowledge transfer %K living labs %K sociotechnical systems %K startup %K university–industry collaboration %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 8 %P 3-4 %8 06/2018 %G eng %U http://timreview.ca/article/1160 %N 6 %1 Technology Innovation Management Review Chris McPhee is Editor-in-Chief of the Technology Innovation Management Review. Chris holds an MASc degree in Technology Innovation Management from Carleton University in Ottawa, Canada, and BScH and MSc degrees in Biology from Queen’s University in Kingston, Canada. He has nearly 20 years of management, design, and content-development experience in Canada and Scotland, primarily in the science, health, and education sectors. As an advisor and editor, he helps entrepreneurs, executives, and researchers develop and express their ideas. %R http://doi.org/10.22215/timreview/1160 %0 Journal Article %J Technology Innovation Management Review %D 2018 %T Innovation Instruments to Co-Create Needs-Based Solutions in a Living Lab %A Lotta Haukipuro %A Satu Väinämö %A Pauliina Hyrkäs %K co-creation %K innovation instrument %K innovation process %K Living lab %K SME %K startup %K user involvement %X This multiple case study focuses on co-creation facilitated with innovation instruments in three different environments – a school, a hospital, and an airport – in which 12 SMEs and startups developed solutions based on predefined needs of customer organizations, and where stakeholders actively participated through user involvement methods facilitated by a living lab. The article provides new knowledge regarding the benefits of the co-creation, user involvement, and use of the living lab approach within different contexts. Our findings show concrete benefits of co-creation for stakeholders such as companies, customer organizations, and end users. Based on our results, we propose a new, generic model for using innovation instruments to facilitate co-creation for the development of needs-based products and services in different service domains. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 8 %P 22-35 %8 05/2018 %G eng %U http://timreview.ca/article/1156 %N 5 %1 University of Oulu Lotta Haukipuro, MSc (Econ), is a doctoral candidate at the Oulu Business School at the University of Oulu in Finland. Her PhD research focuses on user involvement through living lab approach in different contexts. She has participated in several international and national innovation, research and development projects as a specialist of living lab and user involvement methods, and has administered a user community and user involvement tool since 2011. %2 University of Oulu Satu Väinämö, MSc (Tech), is a User Research Expert and Project Manager at the University of Oulu in Finland. She has comprehensive experience of leading international projects, managing and creating user interface designs, and defining innovation processes. Her career includes over 15 years in the ICT industry in several leadership and user-experience design positions. She has led more than 100 development activities within Oulu Urban Living Labs, where she is currently in charge of projects related to innovation and living labs. %3 Northern Ostrobothnia Hospital District Pauliina Hyrkäs, BHSc (Health Management), Northern Ostrobothnia Hospital District (NOHD), Finland, has worked in local, national, and international healthcare sector projects as a project manager, a coordinator, and a designer. With her project team, she developed nationally applicable innovation process for Finnish University Hospitals as well as the Development and Innovation Process for the NOHD. Currently, she is starting up the innovation activities at the Oulu University Hospital (OYS), designing the innovation process for the Future Hospital OYS 2030 and for the innovation ecosystem around the OYS as well as the healthcare co-creation process to be utilized at the European Union level. %R http://doi.org/10.22215/timreview/1156 %0 Journal Article %J Technology Innovation Management Review %D 2017 %T Editorial: Lean and Global (May 2017) %A Chris McPhee %A Stoyan Tanev %K born global %K entrepreneurship %K global %K international new venture %K internationalization %K lean %K startup %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 7 %P 3-5 %8 05/2017 %G eng %U http://timreview.ca/article/1071 %N 5 %1 Technology Innovation Management Review Chris McPhee is Editor-in-Chief of the Technology Innovation Management Review. Chris holds an MASc degree in Technology Innovation Management from Carleton University in Ottawa, Canada, and BScH and MSc degrees in Biology from Queen's University in Kingston, Canada. He has nearly 20 years of management, design, and content-development experience in Canada and Scotland, primarily in the science, health, and education sectors. As an advisor and editor, he helps entrepreneurs, executives, and researchers develop and express their ideas. %2 Southern Denmark University Stoyan Tanev is an Associate Professor in the Department of Technology and Innovation, Faculty of Engineering, Southern Denmark University (SDU) in Odense. Dr. Tanev is leading the Technology Entrepreneurship stream of the Master Program of Product Development and Innovation at SDU. He is also an Adjunct Research Professor in the Sprott School of Business at Carleton University in Ottawa, Canada, where he is associated with the Technology Innovation Management Program. He has a MSc and a PhD in Physics jointly from the University Pierre and Marie Curie, Paris, France, and the University of Sofia, Bulgaria, a PhD in Theology from the University of Sofia, Bulgaria, an MEng in Technology Innovation Management from Carleton University, Canada, and an MA from the University of Sherbrooke, Canada. He has multidisciplinary research interests with a focus on the fields of global technology entrepreneurship, technology innovation management, business model design, and value co-creation. Dr. Tanev is Senior IEEE member, as well as member of the editorial boards of the Technology Innovation Management Review, the International Journal of Actor-Network Theory, and Technological Innovation. %R http://doi.org/10.22215/timreview/1071 %0 Journal Article %J Technology Innovation Management Review %D 2016 %T Employment Dynamics of Australian Entrepreneurship: A Management Perspective %A Luke Hendrickson %A Stan Bucifal %A Antonio Balaguer %A David Hansell %K Australia %K creative destruction %K employment %K entrepreneurship %K high growth %K innovation %K management %K productivity %K startup %X This article attempts to draw together the literature on high-growth firms and management capability using Australian Government data from the Expanded Analytical Business Longitudinal Database. We tracked cohorts of new micro-sized firms (startups) over five years from birth. Compared with startups that had a low employment growth trajectory, medium- and high-growth micro-startups exhibited higher financial performance, higher innovation activity, and a greater propensity to seek external (debt or equity) finance. From a management perspective, medium- and high-growth startups were also significantly more likely to monitor and assess their performance across a wider range of performance indicators. High-growth micro-startups exhibited significantly higher operational process and organizational/managerial innovation, a higher likelihood of foreign ownership, and a greater demand for equity finance than medium-growth micro-startups. This data is consistent with other evidence that suggests that sustained high growth comes from superior strategic management and may suggest an ongoing role for government policy in building firm management capability in order to foster employment growth. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 6 %P 33-40 %8 06/2016 %G eng %U http://timreview.ca/article/995 %N 6 %1 Department of Industry, Innovation and Science (Australia) Luke Hendrickson is Manager of Innovation Research in the Australian Government's Department of Industry, Innovation and Science, where he is focused on innovation and measuring the performance of the national innovation system. He is principally responsible for delivering the Government’s annual Australian Innovation System Report, which is now in its seventh year. Luke’s general work interests are in the areas of productivity and competitiveness and how innovative entrepreneurship drives these outcomes across all sectors of the economy. He also has a particular interest in the economics of complexity, measuring management capability, and business eco-innovation. Luke holds a PhD from the Australian National University in Canberra. %2 Department of Industry, Innovation and Science (Australia) Stan Bucifal is a Researcher in the Australian Government's Department of Industry, Innovation and Science, where he works as a member of the Innovation Research team. His main research interests are in the field of industry policy, productivity, and innovation. He has experience in industry policy development, cost-benefit analysis applied to carbon emission abatement, and conducting research into intangible capital and the geography of innovation. Stan holds a Bachelor’s degree in Business from the Queensland University of Technology, where he majored in Economics and Finance (QUT), and a Master’s degree in Public Policy, specializing in industry strategy, from the Australian National University in Canberra. %3 Department of Industry, Innovation and Science (Australia) Antonio Balaguer is a Researcher in the Australian Government's Department of Industry, Innovation and Science, where he works as a member of the Innovation Research team. His main research interests are in the fields of innovation, management, and technological change. Antonio was initially trained as chemist and holds a PhD in Political Economy and Asian Studies from Murdoch University in Perth, Australia, and a postgraduate diploma in Public Policy from the Australian National University in Canberra. %4 Australian Bureau of Statistics David Hansell is a Researcher with the Australian Bureau of Statistics, where he has worked since 2008. His main research interests include productivity of exiting and entering firms, and characteristics associated with high-productivity firms. David has an Honours degree in Asian history from the Australian National University in Canberra and a Masters of Economics degree from Macquarie University in Sydney. %R http://doi.org/10.22215/timreview/995 %0 Journal Article %J Technology Innovation Management Review %D 2016 %T The Impact of Living Lab Methodology on Open Innovation Contributions and Outcomes %A Dimitri Schuurman %A Lieven De Marez %A Pieter Ballon %K collaboration %K distributed innovation %K entrepreneur %K Innovation management %K living labs %K Open innovation %K SME %K startup %K user innovation %K user involvement %X Open innovation scholars as well as practitioners are still struggling with the practical implementation of open innovation principles in different contexts. In this article, we explore the value of a living lab approach for open innovation in small and medium-sized enterprises (SMEs). Using a case study approach, we compared 27 SME projects conducted by iMinds Living Labs from 2011 to 2015. The results suggest that a real-life intervention and a multi-method approach – both of which are methodological characteristics of living lab projects – increase the chance of generating actionable user contributions for the innovation under development. Moreover, the results also suggest that a living lab project yields maximal value when evolving from concept towards prototype. Besides these exploratory findings, this article also demonstrates that living lab projects are a perfect "playground" to test and validate assumptions from the open innovation literature. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 6 %P 7-16 %8 01/2016 %G eng %U http://timreview.ca/article/956 %N 1 %1 iMinds and Ghent University Dimitri Schuurman holds a PhD (2015) and Master's degree in Communication Sciences (2003) from Ghent University in Belgium. He joined the research group iMinds – MICT – Ghent University in Belgium in 2005 and started working at iMinds Living Labs in 2009. Together with his iMinds colleagues, Dimitri developed a specific living lab offering targeted at startups and SMEs, in which he has managed over 50 innovation projects. As a senior researcher, Dimitri is currently responsible for the methodology and academic valorization of living lab projects. He also coordinates a dynamic team of living lab researchers from iMinds – MICT – Ghent University. His main interests and research topics are situated in the domains of open innovation, user innovation, and innovation management. In early 2015, he finished his PhD entitled Bridging the Gap between Open and User Innovation? Exploring the Value of Living Labs as a Means to Structure User Contribution and Manage Distributed Innovation. %2 iMinds and Ghent University Lieven De Marez is Head of the research group for Media & ICT (MICT) and Manager of iMinds Living Labs media activities at Ghent University in Belgium. He has obtained a Master in Communication Sciences (1999) and Marketing (2000) and wrote a PhD titled Diffusion of ICT Innovations: More Accurate User Insight for Better Introduction Strategies. His main expertise is in the development of "segmentation forecast" tools for prior-to-launch adoption potential forecasts for new media and ICT innovations. He continuously seeks to explore new methodologies and understand emerging media use patterns and the impact of new media and ICT and making media innovation more user-centric. At the department of Communication Studies, he founded and coordinates the Master's program on New Media & Society. %3 European Network of Living Labs Pieter Ballon is the International Secretary of the European Network of Living Labs (ENoLL). He specializes in business modelling, open innovation, and the mobile telecommunications industry. Formerly, he was Senior Consultant and Team Leader at TNO. From 2006 to 2007, he was the coordinator of the cross issue on business models of the Wireless World Initiative (WWI) that united five integrated projects in the EU 6th Framework Programme. He holds a PhD in Communication Sciences and an MA in Modern History. %R http://doi.org/10.22215/timreview/956 %0 Journal Article %J Technology Innovation Management Review %D 2013 %T How Can Entrepreneurs Motivate Crowdsourcing Participants? %A Derek Smith %A Mohammad Mehdi Gharaei Manesh %A Asrar Alshaikh %K crowdsourcing %K entrepreneur %K startup %K technology entrepreneurship %X Crowdsourcing is a way to access a global crowd of talented people and to channel their talent and creative effort towards some useful endeavour. Technology entrepreneurs who may have limited resources, especially during the start-up phase of the business, will be attracted to crowdsourcing as a means to access funding, knowledge, subject matter experts, and resources on a global scale. In this article, we review the published research on crowdsourcing as it relates to motivation, and distil the insights from that research that will be useful to technology entrepreneurs. First, we organize the published research into three streams according to crowd type: i) task-based public crowd, ii) information-exchange public crowd, and iii) employee-based crowd. Next, we identify the motivational drivers common to all streams as well as the motivational drivers that are unique to each stream. Finally, we offer five recommendations for technology entrepreneurs seeking to apply crowdsourcing. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 3 %P 23-30 %8 02/2013 %G eng %U http://timreview.ca/article/657 %N 2 %1 Carleton University Derek Smith is the founder and principal of Magneto Innovention Management, an intellectual property consulting firm that assists entrepreneurs and small businesses to navigate and grow their international patent portfolios. He has over 20 years of experience working as an intellectual property management consultant and patent agent for IBM Canada, Bell Canada and, most recently, Husky Injection Molding Systems where he was Director, Global Intellectual Property. Prior to entering the field of intellectual property, he was an advisory engineer at IBM Canada where he was involved in a variety of leading-edge software development projects. Derek is currently a graduate student in the Technology Innovation Management (TIM) program at Carleton University in Ottawa, Canada. He also holds a BEng degree in Systems and Computer Engineering from Carleton University and is a registered patent agent in both Canada and the United States. %2 Carleton University Mohammad Mehdi Gharaei Manesh is a graduate student in the Technology Innovation Management (TIM) program at Carleton University in Ottawa, Canada. He holds an MBA degree from Carleton University’s Sprott School of Business and has a degree in Biomedical Engineering from Tehran Polytechnic University. He has 5 years of working experience in a medical equipment company and his main area of interest relates to crowdsourcing and international business. %3 Carleton University Asrar Abdulqader Alshaikh is a graduate student in the Technology Innovation Management (TIM) program at Carleton University in Ottawa, Canada. She holds a Bachelor of Accounting degree from King Abdulaziz University in Jeddah, Saudi Arabia. Her working experience includes customer service in a sale for distribution and communication company as well as working for the Alahli Bank (NCB) in Jeddah, Saudi Arabia. %R http://doi.org/10.22215/timreview/657 %0 Journal Article %J Technology Innovation Management Review %D 2012 %T Global Mindset: An Entrepreneur's Perspective on the Born-Global Approach %A Robert Poole %K born global %K economic development %K entrepreneurship %K globalization %K internationalization %K startup %X The born-global approach calls for a startup to address the needs of a global market from inception. This approach provides an attractive alternative to the conventional staged approach to internationalization whereby a startup first operates in its home market and then enters one or more foreign markets sequentially. This article highlights the mindset change that an entrepreneur must make to move from the conventional staged approach to the born-global approach. The author of this article is an experienced entrepreneur and the article describes his own mindset change that occurred when enacting the born-global approach. The author uses his own experience and company as a case study to develop recommendations for other entrepreneurs who are evaluating the born-global approach to launch and grow a technology company. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 2 %P 27-31 %8 10/2012 %U http://timreview.ca/article/617 %N 10 %1 Freebird Connect Robert Poole is an entrepreneur, a chartered accountant, and a recent graduate of the MEng program in Technology Innovation Management at Carleton University in Ottawa, Canada. Robert has 15 years of experience building and deploying business intelligence and social analytic solutions to global enterprises. As a consultant, Robert has provided his expertise to private and public-sector clients including federal, provincial, and regional governments. As an entrepreneur, Robert has created several technology-related companies and has appeared on CNBC's Power Lunch. Robert combines knowledge learned at the university with his practical experience to improve the fortunes of his company: FreebirdConnect. %R http://doi.org/10.22215/timreview/617 %0 Journal Article %J Technology Innovation Management Review %D 2012 %T Q&A. What Does a Global Startup Need to Know to Enter China? %A Sara Rauchwerger %K born global %K China %K globalization %K internationalization %K market entry %K market research %K startup %K strategy %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 2 %P 41-45 %8 11/2012 %G eng %U http://timreview.ca/article/628 %N 11 %1 Chamber of Commerce International Consortium for Entrepreneurs Sara Rauchwerger is the Founder and Director of the Chamber of Commerce International Consortium for Entrepreneurs (CCICE), an organization that connects entrepreneurs globally. She is also the Founder and Managing Director of BG Strategy, a leading global market entry services company, specializing in helping clients enter global markets including industry-specific investment opportunities. Ms. Rauchwerger brings over 20 years of business development and business strategy experience from both private enterprises and government contracts from various telecommunications, aerospace, and information technology companies. She has helped companies extend globally and has particular expertise in the Chinese market. Ms. Rauchwerger participates regularly as a speaker presenting globally, at board meetings, investor pitches, lectures, conferences, forums, university lectures, and other events. She holds an MBA Degree in International Business from the Grenoble Graduate School of Business, France, and a BS Degree in Aeronautical Engineering from San Jose State University, California. %R http://doi.org/10.22215/timreview/628 %0 Journal Article %J Technology Innovation Management Review %D 2012 %T TIM Lecture Series - Growing a Global Company Anchored on Open Source Software %A Fred Dixon %K BigBlueButton %K entrepreneurship %K global company %K licenses %K open source %K startup %K web conferencing %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 2 %P 38-40 %8 10/2012 %U http://timreview.ca/article/619 %N 10 %1 Blindside Networks Fred Dixon is CEO of Blindside Networks. He is a serial entrepreneur, having been CEO of two previous companies: Databeacon (acquired by Cognos in 2004) and OpenLava software. In 2003, he was selected as one of Ottawa's "Top 40 under 40" executives by the Ottawa Business Journal. In 1992, he earned a Bachelor of Mathematics from the University of Waterloo. He proudly wears his developer hat when communicating with other members in the BigBlueButton community. %R http://doi.org/10.22215/timreview/619