%0 Journal Article %J Technology Innovation Management Review %D 2018 %T How to Build Competencies for a Data-Driven Business: Keys for Success and Seeds for Failure %A Jyrki Koskinen %K best practices %K case projects %K data analysis %K data-intensive services %K design thinking %K experiences %K innovation platform %K service design %K service thinking %K team building %X Data analysis to create deep understanding and insights holds vast potential for innovation, but there is a severe shortage of data scientists. How then can a company create the competencies needed to obtain a competitive edge in the era of data-driven business? This article describes “Data Driven Business”, a program developed to coach company teams in Finland in the use of an innovation platform combining data analysis and service design using real-life case projects. The results suggest that this approach is an efficient way to build data-analysis competencies in a company: after taking the 14-week coaching course, 58% of the participating companies had launched a new product or service in the market within six months from the end of the course. After the program, a network called DOBit was established to share experiences among the members and to leverage data analysis and service thinking in society. This article describes the development and implementation of the course, its results and outcomes, and the keys for success and seeds for failure when attempting to build competencies for a data-driven business. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 8 %P 18-28 %8 10/2018 %G eng %U https://timreview.ca/article/1190 %N 10 %1 Avaamo Konsultointi Jyrki Koskinen is an entrepreneur running a consulting company Avaamo Konsultointi, which he started following his retirement from IBM, where he was in charge of university relations in Nordic countries and external relations and corporate responsibility in Finland. Before IBM, Jyrki worked as a management consultant for PriceWaterhouseCoopers and in managerial positions in companies Kesko Oyj, Anttila Oy, Tieto Oyj, VTT Technical Research Centre of Finland Ltd, and Nokia Oyj. He has a master’s degree in Information Systems from Turku University in Finland. Jyrki’s ambition is to develop a sustainable services society for improved welfare. His special areas of interest are next-generation innovation platforms together with ecosystems, services thinking, and open technology. He has experience in business strategies, especially digital business, organizational change, and transformation as well as IT strategies, IT management, business process development and program management. His key industries include ICT, healthcare, retail, telecommunication, and insurance. Jyrki was the director of DOB program working for COSS. %R http://doi.org/10.22215/timreview/1190 %0 Journal Article %J Technology Innovation Management Review %D 2016 %T Collaborative Innovation with External Actors: An Empirical Study on Open Innovation Platforms in Smart Cities %A Jukka Ojasalo %A Heini Kauppinen %K collaboration %K collaborative innovation %K innovation intermediaries %K innovation platform %K PPPP %K public innovation %K public–private–people partnership %K smart city %K urban development %X Despite the rapid increase of public–private–people partnership (PPPP) programs at the global scale, the scientific knowledge of collaborative innovation in cities is scarce. All smart city initiatives emphasize collaborative innovation for better services and products to address the needs and problems of modern cities. Indeed, there is an evident need for both scientific and practical knowledge in this area. Based on an extensive empirical study of open innovation platforms in smart cities, this article seeks to address this knowledge gap by increasing the knowledge of opportunities and challenges of collaborative innovation between a city and external actors, including companies, third sector organizations, research institutions, and citizens. The opportunities relate to novel services, products, and solutions, as well as economic gains, regional development, and systemic and process improvements. The challenges relate to city governments and external actors. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 6 %P 49-60 %8 12/2016 %G eng %U http://timreview.ca/article/1041 %N 12 %1 Laurea University of Applied Sciences Jukka Ojasalo is a Professor and current Head of the Master of Business Administration Degree Programme at Laurea University of Applied Sciences in Finland and Adjunct Professor at Aalto University School of Business and Helsinki University Faculty of Social Sciences. He completed his PhD at Hanken Swedish School of Economics and Business Administration in Helsinki, Finland in 1999. Previously, he was Professor of Marketing at Lappeenranta University of Technology as well as at Turku School of Economics and Business Administration. Prior to his academic career, he worked for several years in the IT industry and for the Finnish government. He has published two textbooks and many articles on service, customer relationships, networks, and innovation. %2 Laurea University of Applied Sciences Heini Kauppinen is an experienced service design professional who holds an MBA from Laurea University of Applied Sciences in Finland. As a student, she was a member of the research group for this study the opportunities and challenges of collaborative innovation between a city and external actors. Her work and research interests include service innovation and design, co-creation, and project management. %R http://doi.org/10.22215/timreview/1041