%0 Journal Article %J Technology Innovation Management Review %D 2020 %T Digitalization and SMEs’ Export Management: Impacts on Resources and Capabilities %A Benjamin Dethine %A Manon Enjolras %A Davy Monticolo %K digitalization %K export practices %K facilitators %K impacts %K SME %X Digitalization is becoming an increasingly central issue for companies. However, most companies, and in particular SMEs, are struggling to engage in a coherent global digital transformation process. Indeed, digitalization affects much of a company's organizational strategy, including the development of market opportunities. Digitalization has been identified as an element that fosters the internationalization of SMEs. However, the integration of digital technology requires investments and changes in a company's internal practices through the mobilization of new resources, as well as by implementing specific capabilities to manage them. The objective of this research work is therefore to examine the impact of SMEs' digital transformation on their internationalization capability. Relying on an extensive exploratory literature review, digital facilitators were identified and classified into three categories: e-commerce, e-marketing, and e-business. Then, a cross-analysis between the identification of digital facilitators from the literature and a framework of SMEs' export practices (the Potential Export Index, Enjolras et al., 2016) was conducted in order to highlight differentiated impacts that can be theoretically identified. The most impacted export practices are related to the strategic vision of the firm, the customization of its offerings, its network dynamic, and its internal organization. E-commerce facilitators concern the supply chain organization, e-marketing facilitators are related to communications and customer relations, and e-business facilitators impact the company as a whole. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 10 %P 18-34 %8 04/2020 %G eng %U timreview.ca/article/1344 %N 4 %1 University of Lorraine Benjamin Dethine is a PhD student at the University of Lorraine. After applied studies in electronics, industrial computing, and electrical engineering, he pursued his studies with a Master's degree in Innovation Management and Industrial Design. He joined the company Innovation Way in 2019 in order to complete a doctoral thesis: Towards a System of Recommendations to Define the Digital Strategy of Companies. His research project aims to develop a model to evaluate and improve the ability of companies to achieve their digital transformation. %2 University of Lorraine Manon Enjolras is a Researcher at the University of Lorraine. She holds a PhD in Industrial System Engineering, working on “SMEs’ innovation and internationalization capabilities” and an engineering degree from the ENSGSI (Ecole Nationale Supérieure en Génie des Systèmes et Innovation). Her main research interests are related to multicriteria decision-making and multivariate data analysis methodologies applied to SMEs’ development, specifically, evaluation metrics of protection, innovation, and internationalization capabilities. %3 University of Lorraine Davy Monticolo is a Professor at the University of Lorraine. He got his HDR in December 2015 and received his Ph.D. (2008) from the University of Technology of Belfort-Montbélaird (France), and an M.S. (2005) degree from the University of Savoie, France. His research interests are Web Intelligence, Multi-Agents Systems, Knowledge Engineering and Modelling, Semantic Web and Ontologies used to design knowledge-based systems. He is currently on the board of the French Research Group on Artificial Intelligence. %& 18 %R http://doi.org/10.22215/timreview/1344