TY - JOUR T1 - Reinvigorating the Discourse on Human-Centered Artificial Intelligence in Educational Technologies JF - Technology Innovation Management Review Y1 - 2021 A1 - André Renz A1 - Gergana Vladova KW - artificial intelligence KW - design for value approach. KW - educational technology KW - human-centered AI KW - intelligent tutoring systems AB - The increasing relevance of artificial intelligence (AI) applications in various domains has led to high expectations of benefits, ranging from precision, efficiency, and optimization to the completion of routine or time-consuming tasks. Particularly in the field of education, AI applications promise immense innovation potential. A central focus in this field is on analyzing and evaluating learner characteristics to derive learning profiles and create individualized learning environments. The development and implementation of such AI-driven approaches are related to learners' data, and thus involves several privacies, ethics, and morality challenges. In this paper, we introduce the concept of human-centered AI, and consider how an AI system can be developed in line with human values without posing risks to humanity. Because the education market is in the early stages of incorporating AI into educational tools, we believe that this is the right time to raise awareness about the use of principles that foster human-centered values and help in building responsible, ethical, and value-oriented AI. PB - Talent First Network CY - Ottawa VL - 11 UR - timreview.ca/article/1438 IS - 5 U1 - Weizenbaum Institute for the Networked Society André Renz holds a Ph.D. in the field of economics and behavioral sciences from the University of Bayreuth. Using a trans- and interdisciplinary research approach, he combines methods in sociology, psychology, and economics to gain a deeper understanding of everyday phenomena and market changes. Since 2018, he has led the research group Data-Driven Business Model Innovation at the Weizenbaum Institute for the Networked Society in Berlin. In 2020, he was a resident scientist at the University of California, Berkeley, where he focused on the transatlantic comparison between the US and the German EdTech markets. Currently, his focus is on the topic of artificial intelligence in education, learning analytics, data-based EdTech solutions, and digital transformation and innovation in education and knowledge transfer. U2 - University of Potsdam and Weizenbaum Institute for the Networked Society Gergana Vladova is a postdoctoral researcher at the University of Potsdam and head of the Research Group Education and Advanced Training in the Digital Society at the Weizenbaum Institute for the Networked Society in Berlin. She holds a master's degree in international economic relations from the University of National and World Economy (Sofia, Bulgaria), a master's degree in communication sciences and economics (FU Berlin), and a PhD in business informatics (University of Potsdam). Her main topics of interest are learning and competence development in the context of digitalization, knowledge, and innovation management. During her research stays at Stellenbosch University (South Africa) and Hong Kong Polytechnic University, she was (and still is) actively involved in international and interdisciplinary research and teaching projects. ER - TY - JOUR T1 - A Review of Living Lab Research and Methods for User Involvement JF - Technology Innovation Management Review Y1 - 2021 A1 - Judy Hong Huang A1 - Elisa Thomas KW - bibliometric analysis KW - co-creation KW - literature review KW - Living lab KW - user involvement AB - Living lab initiatives attempt to solve challenges by stimulating innovative collaboration and outcomes, which unfold in multifarious activities. This study investigates the progress of Living lab research over time. It explores its current trends, along with methods and tools used by Living labs for user involvement. By employing a two-step approach, the study first presents a bibliometric analysis of 535 publications, including detection of convergence towards areas like the aging problem of societies, smart cities, Urban Living labs, and overall sustainability. Urban Living lab clusters have been growing rapidly and forming their own research domain. Subsequently, a review of 42 empirical papers explores the methods and tools adopted by Living labs for user involvement during the innovation process. We categorize the methods into the following eight groups: 1) Structured interaction, 2) Flexible interaction, 3) Extended network, 4) Special actors, 5) Learning and engaging, 6) Design approaches; 7) Techniques, 8) Operational guidelines. The study contributes both to theoretical and practice-oriented Living lab research and offers potential support especially to practitioners. PB - Talent First Network CY - Ottawa VL - 11 UR - timreview.ca/article/1467 IS - 9/10 U1 - University of Stavanger Judy Hong Huang is a Ph.D. candidate at the Business School, University of Stavanger, Norway. She works with a research project named “Releasing the Power of Users - articulating user interests to accelerate new innovative pathways in digital health and welfare sector”. It is a four-year international project funded by the Norwegian Research Council. Her study belongs to its work package 2, “Creating boundary innovation space” with a special interest in living labs, their user-driven or user-inspired innovations, and methods for user involvement. U2 - Nord University Elisa Thomas is an Associate Professor at Nord University (Norway) and an Adjunct Associate Professor at the University of Stavanger (Norway). She is a leader of the Academic Division in Competences, Behaviour, and Culture for Innovation at the Brazilian Academy of Management (ANPAD), and a leader of the Special Interest Group on Responsible Innovation at the International Society for Professional Innovation Management (ISPIM). Her research interests include entrepreneurship and innovation ecosystems, the role of universities in regional development, start-up incubators, technology parks, and open innovation intermediaries. ER - TY - JOUR T1 - A Roadmap for Systematically Identifying Opportunities in Ecosystems Using Scientific Publications Data JF - Technology Innovation Management Review Y1 - 2021 A1 - Behrooz Khademi A1 - Hannele Lampela A1 - Kosmas X. Smyrnios KW - ecosystem KW - knowledge KW - opportunity KW - roadmap KW - scientometrics KW - text mining AB - Opportunity identification is a continuous process in ecosystems. However, ambiguities and challenges associated with knowledge exploration and exploitation can retard opportunity recognition processes. This in turn may culminate in excessive expenditure of resources or loss of latent opportunities. The present study adopts an analytical approach and proposes a methodological roadmap that utilizes scientometric and text mining techniques. The roadmap uses data from Web of Science as input, and generates insights that support decision-making about resource saving, strategic planning, investment, and policymaking. Our roadmap extends methods used in studying ecosystems by combining existing and novel techniques in data analytics. Using Python and VOSViewer, we show an exemplary application of the new roadmap, framed in the context of the Nordic countries’ renewable energy ecosystem. PB - Talent First Network CY - Ottawa VL - 11 UR - timreview.ca/article/1415 IS - 1 U1 - Royal Melbourne Institute of Technology Behrooz Khademi is a PhD Candidate in Technology and Innovation Management at Royal Melbourne Institute of Technology (RMIT) in Melbourne, Australia. He received his BSc degree in Production and Manufacturing Engineering from the National Technical University of Ukraine in Kiev, Ukraine, and his MSc degree in Industrial Engineering and Management from Lappeenranta University of Technology in Lappeenranta, Finland. His research focuses on value creation, value capture, and knowledge management in ecosystems. He applies a variety of scientometric, patentometric, and text mining methods in his research. U2 - University of Oulu Hannele Lampela (D.Sc in Tech) is a Senior Research Fellow in Industrial Engineering and Management research unit at University of Oulu, Finland. She has more than 15 years of experience in university teaching and research, with diverse topics in information and knowledge management such as networked value creation, innovation management, distributed knowledge work, competence management, inter-organizational learning, and product lifecycle information management. Her current research interests focus on information and knowledge-driven transformation in different industries, ecosystems and platforms. In addition to her teaching and research experience, Dr. Lampela has extensive project experience by being involved in several EU and nationally funded research projects. U3 - University of the South Pacific Kosmas X. Smyrnios is an Honorary Professor of Family Business Entrepreneurship, in The School of Business and Management, The University of the South Pacific. Kosmas was a past Foundation Associate Editor of the Journal of Family Business Strategy and former Associate Editor of the Family Business Review journal, and a former Foundation Board Member of the International Family Enterprise Research Academy (IFERA). Kosmas has undertaken a number of research consultancy projects for prominent multinational corporations including AXA, the Commonwealth Bank, MGi Australasia, Price Waterhouse Coopers, BDO Chartered Accountants, and Family Business Australia. Professor Smyrnios is also frequently called upon to provide expert media commentary on pertinent matters relating to family business and entrepreneurship. Professor Smyrnios has secured over $1.5m in competitive and industry research funding and has supervised 30 PhD candidates to successful completion, the projects of which include family business best practice, organizational resilience, strategic and marketing capabilities, information systems capabilities, accounting and strategic management education, business coaching, and the biological and genetic basis of narcissism. ER - TY - JOUR T1 - The Role of Digital Platforms in Resident-Centric Housing Concepts JF - Technology Innovation Management Review Y1 - 2021 A1 - Inka Lappalainen A1 - Maija Federley KW - digital platforms KW - housing KW - platform design KW - platform ecosystems KW - S-D logic KW - value creation and capture AB - Platform-enabled services targeted to make everyday life easier have become increasingly available in recent decades, which in some cases challenge traditional ways of owning and working. However, comprehensive data-driven value creation opportunities, which are seamlessly connected to various needs in the everyday life of citizens or residents, are still largely untapped and unstudied. This article investigates value creation opportunities for holistic housing concepts with related ecosystems designed to combine the physical environment of residents along with a digital platform. The novelty of this study builds on a holistic understanding of value co-creation in housing, enabled by digital platforms at the ecosystem level. The empirical study focuses on a qualitative multi-case study of four holistic and resident-centric service concepts, which all include digital platforms. The main findings are concluded as follows: First, digital platforms enable various value creation opportunities in resident-centric housing concepts and related ecosystems. Second, exploring strategic choices regarding competitiveness, innovation, and growth revealed that digital platforms played various roles such as informative, supportive, integrative, or even embedded in novel housing as a service platform concepts, which call for totally new orchestration and business models across traditional industrial and ecosystem boundaries. Third, in light of the basic mechanisms for ensuring competitiveness and growth in data and a platform economy, we identify two main alternative strategic approaches. The findings serve both practitioners and researchers exploring opportunities of a platform economy, with a particular benefit for those in largely unstudied housing markets. PB - Talent First Network CY - Ottawa VL - 11 UR - timreview.ca/article/1473 IS - 11-12 U1 - VTT Foresight Inka Lappalainen M.Sc. (Ed), eMBA works as a Senior Scientist at VTT Foresight and data economy research area. She joined VTT in 2000, where she has gained broad-based expertise in strategic renewal and service business transformation, in addition to innovation management and design thinking in various industries. During the last five years, she has focused on new value co-creation opportunities enabled by data and platform economy for various actors in ecosystems, particularly in the fields of smart built environment and smart living. Her diverse publications serve both scientific audiences and practitioners. U2 - VTT Technical Research Centre of Finland Maija Federley M.Sc. (Tech) works as a Senior Scientist at VTT Technical Research Centre of Finland. Her research interests include user-centricity, data-driven solutions, and business strategies. During her 11-year career at VTT, she has worked in projects focusing on digitalization, environmental sustainability, and service business development in multi-stakeholder contexts, including the fields of built environment, automated driving, and the public sector. ER - TY - JOUR T1 - Rural Living Labs: Inclusive Digital Transformation in the Countryside JF - Technology Innovation Management Review Y1 - 2021 A1 - Abdolrasoul Habibipour A1 - Johanna Lindberg A1 - Mari Runardotter A1 - Yomn Elmistikawy A1 - Anna Ståhlbröst A1 - Diana Chronéer KW - Components KW - digital transformation KW - Living lab KW - Rural living lab KW - Rural residents KW - user engagement AB - Digital transformation (DT) has received increasing attention in recent years. Up until now, most of the current studies focus on digital transformation in advanced and dense societies, especially urban areas and technologies. Hence, the phenomenon of DT is under-researched in the context of rural and sparsely populated contexts. This study aims at exploring how a rural living lab (RLL) can be shaped and how this approach can be designed to support digital transformation processes in rural contexts. In so doing, following a design science research methodology (DSRM) approach, we have made an artefact (that is, RLL framework) that is an "instantiation" that supports user centric digitalization of rural areas. The designed framework is developed based on the key components of "traditional" and "urban" living labs, as well as empirical data which was collected within the context of the DigiBy project. The DigiBy project aims at conducting DT pilots in rural areas to elevate peoples' understanding of digitalization and the application of digitalization opportunities for service development in rural areas in the north of Sweden. As a result of these studies, five key components that guide the design of digital transformation pilots in rural areas emerged, namely: 1) rural context, 2) digitalization, 3) governance, control, and business mode, 4) methods facilitating DT processes, and 5) quintuple helix actors. We also offer an empirically derived definition of the rural living lab concept, followed by avenues for future research. PB - Talent First Network CY - Ottawa VL - 11 UR - timreview.ca/article/1465 IS - 9/10 U1 - Luleå University of Technology Abdolrasoul (Rasoul) Habibipour (Ph.D.) is a postdoctoral researcher in Information Systems at Luleå University of Technology in Sweden and is Managing director of Botnia Living Lab, Sweden. His research focuses on participatory design and user engagement in information systems development processes, with a particular emphasis on users’ motivations and needs. Abdolrasoul has previously worked in information technology (IT) projects for more than 13 years as a project leader and project manager as well as software designer, developer and programmer. He has been involved in teaching and supervising students at the bachelor, master and PhD levels and has published several journal and conference articles in his research topic. He also serves as guest editor, track chair, and reviewer in different international conferences and scientific journals within the information systems field. U2 - Luleå University of Technology Johanna Lindberg is a project manager and PhD candidate at Luleå university of technology who has more than 20 years of experience working with regional and local development in different subject areas. She has participated in the development of political goal management both from a researcher's perspective and from an official’s perspective. In short, she has worked to achieve the national political goals in several policy areas: environmental, gender equality, broadband, digitalization, culture, leisure, attractive sustainable growth, commercial service, payment service, and public health policy goals. U3 - Luleå University of Technology Associate Prof. Mari Runardotter holds a PhD in Social Informatics from Luleå University of Technology. Her research focuses on social, societal and organizational effects of IT, primarily in the areas of digitalisation/digital transformation and service innovation. She use theories and methods for user engagement and involvement, that emphasize social, societal, cultural, organizational and gender aspects in the interaction between humans and information systems. U4 - Luleå University of Technology Yomn Elmistikawy is a PHD candidate at Luleå university of technology. Her research focuses on the complexity of stakeholder involvement in the digital innovation process. She explores the roles stakeholders adopt, as well as, the interconnectedness and conflicts within these roles. She has participated in 5G related research projects focusing on the end user needs. She has experience in design science research and its use in designing solutions for information sharing during industrial crisis. U5 - Luleå University of Technology Anna Ståhlbröst is a chair professor in Information systems at Luleå University of Technology. Her research is focused on user engagement in innovation processes, with special interest in service innovation designed to create an added value for its users. Annas research is related to different application areas such as IT-use in everyday contexts, Smart Cities and Internet of Things. Anna has participated in numerous European and national innovation and research projects and she has been published in several scientific journals as well as in books and at conferences. ER - TY - JOUR T1 - Rapid Learning and Knowledge-Gap Closure During the Conceptual Design Phase – Rapid R&D JF - Technology Innovation Management Review Y1 - 2020 A1 - Charles J. Camarda A1 - Stephen J. Scotti A1 - Iivari Kunttu A1 - Antti Perttula KW - knowledge gaps KW - R&D KW - Rapid product development KW - set-based design AB - New product development strategies, such as set-based concurrent engineering design (SBCED) or set-based design (SBD), have demonstrated improved ways to address knowledge gaps in alternate design concepts prior to the decision to select a single concept for development. Most of the corpus in this field addresses engineering product development that relies on systems and subsystems with years of prior experience in testing, development, and operation. These often have known or existing solutions, and use state-of-the-art (SOA), or near SOA technology. In addition, most papers do not dive into the details of how knowledge was attained to rapidly close critical knowledge gaps. This paper attempts to explain how a research-based method to construct knowledge can accelerate the knowledge capture critical for developing solutions to extremely challenging problems. This rapid R&D methodology enables a rapid acquisition of critical knowledge to understand potential failure modes of concepts in a set-based way. Thus, it enables intelligent decisions for the selection of the final concept as well as the continuous maturation of parallel concepts. The continuous, parallel maturation of multiple concepts enables effective off-ramps in the design process as requirements and new knowledge arise in the course of the development program, without incurring excessive rework, cost growth, and schedule creep. The goal of this paper is to describe a method that accelerates the generation of critical knowledge early in the conceptual design phase, as a way to close knowledge gaps quickly, and thus enable intelligent design decisions and concept selections early in the product development cycle. The methodological descriptions are illustrated with case examples from NASA technology development. PB - Talent First Network CY - Ottawa VL - 10 UR - timreview.ca/article/1332 IS - 3 U1 - NASA Dr. Charles Camarda received his undergraduate degree in Aerospace Engineering from the Polytechnic Institute of Brooklyn in 1974. Upon graduation, he began work at NASA’s Langley Research Center (LaRC), received his M.S. from GW in Mechanical Engineering in 1980 and a Ph.D. in Aerospace Engineering from VPI in 1990. He was Head of the Thermal Structures Branch at LaRC and led the structures and materials efforts of two programs: The National Aero-Space Plane (NASP) and the Single-Stage-to Orbit Program. He was selected to be an Astronaut in 1996 and flew on the return-to-flight mission of Space Shuttle following the Columbia Accident, STS-114, in 2005. He was selected Director of Engineering at JSC in December 2005 and was the Sr. Advisor for Innovation and Engineering Development at NASA’s Langley Research Center. He is currently the Founder and CEO of the Epic Education Foundation, a 501 (c)3 nonprofit seeking to transform education and plug the leaky science, technology, engineering, and math (STEM) pipeline. U2 - NASA Dr. Stephen Scotti is a Distinguished Research Associate in the Research Directorate at NASA Langley Research Center. He joined NASA in 1986 and has held positions as a Senior Technologist, as Chief Engineer for Structures and Materials in the Research Directorate, as well as serving as a researcher, as the manager of research branches, as an engineering office chief, and as a program chief engineer. Dr. Scotti made numerous contributions to various NASA programs, and led several advanced design studies - receiving a NASA Exceptional Engineering Achievement Medal for the Orion spacecraft Alternate Launch Abort System study. Dr. Scotti was also a contributor to the Columbia Accident Investigation in the area of thermal-structural failure modes, and he played a significant role in developing concepts for on-orbit repair of the Space Shuttle leading edge. Dr. Scotti's research specialties include multidisciplinary design, probabilistic design, thermal-structures, heat transfer and structural mechanics which he primarily applied to the study of supersonic and hypersonic aircraft, and to space access vehicles. He earned a PhD in Mechanical Engineering from the George Washington University in 1995. U3 - Häme University of Applied Sciences Dr Iivari Kunttu holds a PhD in Information Technology from the Tampere University of Technology (TUT, 2005), and a PhD in Economics (Management) from the University of Vaasa, Finland (2017). Currently he acts as Principal Research Scientist in Häme University of Applied Sciences. From 2012 to 2017, he held an Assistant Professor position in the Department of Management at the University of Vaasa. He has also held several R&D Manager and R&D Process Development specialist positions in the Nokia Corporation, and Project Manager positions in TUT. His current research interests include R&D and innovation management, data analysis, business development, as well as digital services. His works have been published in such international journals as Pattern Recognition Letters, Machine Vision Applications, Optical Engineering, Journal of Telemedicine and Telecare, Annals of Long-term Care, Technovation, Industry and Innovation, and Technology Innovation Management Review. U4 - Tampere University of Applied Sciences Dr. Antti Perttula is since 2014 a Principal Lecturer of Systems Engineering and Head of Aircraft Engineering Education at the Tampere University of Applied Sciences. Before academia Perttula held several senior management positions in R&D organization in industry and in military and civil aviation. His main duties included quality and technology management, process development and supplier partnership. Currently, Perttula’s research interest areas cover rapid product development and drone technology including autonomous flying. He has worked in several countries in Europe, Asia and Africa. ER - TY - JOUR T1 - Rapid Product Development in University-Industry Collaboration: Case Study of a Smart Design Project JF - Technology Innovation Management Review Y1 - 2020 A1 - Jari Jussila A1 - Jukka Raitanen A1 - Atte Partanen A1 - Vesa Tuomela A1 - Ville Siipola A1 - Irma Kunnari KW - co-creation KW - Co-creation pedagogy KW - design thinking KW - Rapid product development KW - University-Industry Collaboration AB - University-industry collaboration aims at mutually beneficial knowledge and technology exchange between higher education and business. Prototyping new products is one sweet spot where industry can gain new valuable knowledge and understanding of technology, while higher education institutions develop the skills and competences of students by encouraging them to work on authentic real-life problems. From the “design thinking” perspective, rapid product development can be defined as the creation of new products, in the shortest timescales possible, that meet the criteria of desirability, feasibility, and viability. This article addresses rapid product development by presenting a case study of developing prototypes in university-industry collaboration. As a result, the study highlights key design principles, such as the importance of involving teachers, business representatives, and students in collaborative project design, of focusing on the customers or service users who will benefit from the design, and of guiding students participating in co-creation activities. Presenting conclusions for both academics and the industry, the article contributes to design thinking and rapid product development in university-industry collaboration. PB - Talent First Network CY - Ottawa VL - 10 UR - timreview.ca/article/1336 IS - 3 U1 - Häme University of Applied Sciences Jari Jussila, DSc, is the director of the HAMK Design Factory and the Principal Research Scientist at Häme University of Applied Sciences (HAMK). His research is currently focused on knowledge management, co-creation, social media and health informatics. U2 - Häme University of Applied Sciences Jukka Raitanen, BBA, community manager of HAMK Design Factory, is also a business designer. Jukka has been developing interdisciplinary initiatives for students in Amazing Business Train, FRUSH and Freezing Week. As community manager, Raitanen has the role of embedding business in different disciplines at Häme University of Applied Sciences. Vesa Tuomela, MSc, MBA, is a senior lecturer at Häme University of Applied Sciences and teacher of business design. Vesa has been designing flipped learning experiences, including cSchool, Amazing Business Train, Freezing Week and Startup Business School. U3 - Häme University of Applied Sciences Atte Partanen holds a bachelor’s degree in electrical and automation engineering from Häme University of Applied Sciences (HAMK, 2017). He works as a project engineer in many projects focused on the Internet of Things, data management and information systems at Häme University of Applied Sciences (HAMK). His research is currently focused on information and data management systems. His work on information systems and smart cities has been published in journals. U4 - Häme University of Applied Sciences Vesa Tuomela, MSc, MBA, is a senior lecturer at Häme University of Applied Sciences and teacher of business design. Vesa has been designing flipped learning experiences, including cSchool, Amazing Business Train, Freezing Week and Startup Business School. U5 - Häme University of Applied Sciences Ville Siipola is a Lecturer at HAMK and a footwear designer with passion for digital design, manufacturing methods and product development. He specializes in innovation through multidisciplinary teamwork and Design Thinking. ER - TY - JOUR T1 - The Role of Academics, Users, and Customers in Industrial Product Development JF - Technology Innovation Management Review Y1 - 2020 A1 - Leena Kunttu A1 - Yrjö Neuvo KW - commercialization KW - customer involvement KW - stakeholder involvement KW - University-Industry Collaboration KW - user involvement AB - Industrial research and development (R&D) is often adopted as a leading strategy for innovation in high-technology firms. It has been recognized that collaboration with external actors has become increasingly crucial for R&D practices in a world where product and service innovation are increasingly challenging for companies involved in knowledge-intensive technology areas. Thus, high-technology firms are increasingly engaging in collaborative relationships with external stakeholders to transfer valuable new knowledge for industrial purposes, or to create new knowledge through a joint learning process. These external stakeholders may include research institutes such as universities, customer firms, or end users of the firm's products or services. Academic involvement in industrial innovation projects has traditionally focussed on the early stages of a product's development process, when new ideas and innovations are being developed. On the other hand, the interaction between a firm and its customers takes place during the final stages of the R&D process, when innovations are brought to market. In this paper, we explore how users and customers can be involved in university-industry collaboration projects from the beginning of the product development process. Based on a case study comprising five long-term university-industry collaborations in Finland, this paper presents collaborative practices through which academic actors, users, and industrial customers may actively take part in the industrial innovation processes. PB - Talent First Network CY - Ottawa VL - 10 UR - timreview.ca/article/1337 IS - 3 U1 - University of Vaasa Leena Kunttu holds a PhD degree in Information Technology (signal processing) from the Tampere University of Technology, Finland (2006), a PhD degree in Economics (innovation management) from the University of Vaasa, Finland (2019), and Master of Arts degree in Education from the University of Tampere (2020). Between 2007 and 2012, she served as Senior Manager in an area of innovation at the Nokia Corporation. During her career in Nokia, she led a number of collaborative projects between the company and external research institutes, such as universities. She also led and participated in joint educational activities between Nokia and universities. Since 2015, Dr. Kunttu has served as a postdoc researcher in an area of innovation at the University of Vaasa. Her current research interests include university-industry collaboration, educational involvement and the commercialization of university technologies. U2 - Aalto University Yrjö Neuvo received his Ph. D, degree from Cornell University in 1974. He had a 19-year academic career as professor of Signal Processing at Tampere University of Technology, as National Research Professor at the Academy of Finland and as a visiting professor at University of California, Santa Barbara. He was Chief Technology Officer and member of the Group Executive Board at Nokia Corporation from 1993 to 2005. His responsibilities included managing R&D activities for mobile phones. After retiring from Nokia he started his third career as Professor and Research Director at Aalto University, Finland. At Aalto, Yrjö has developed university wide programs for doctoral education fostering cross-disciplinary learning and industry-academia interplay. He has been Chairman of ARTEMIS JTI Governing Board 2007 – 2008 and member of the Executive Committee of European Institute of Innovation and Technology (EIT) 2008 - 2012. He was General Chairman of the 1988 IEEE International Symposium on Circuits and Systems and of the IEEE International Conference on Communications (ICC 2001). He is Life Fellow of IEEE, Member of Academia Europaea, the Swedish Academy of Technical Sciences, two Finnish Academies and holds four honorary doctorates. Asteroid 1938 DN carries his name Neuvo. ER - TY - JOUR T1 - The Role of Analytics in Data-Driven Business Models of Multi-Sided Platforms: An exploration in the food industry JF - Technology Innovation Management Review Y1 - 2020 A1 - Diane Isabelle A1 - Mika Westerlund A1 - Mohnish Mane A1 - Seppo Leminen AB - The collection and use of data play an increasingly important role in the growth and success of today’s digital multi-sided platforms (MSPs). However, many aspiring MSPs lack effective strategies for using data to establish a profitable data-driven business model (DDBM). This study explores how MSPs in the food industry can utilize data to develop such a DDBM. Based on an analysis of seven illustrative cases of high-growth MSPs, namely food delivery and meal kit providers, the study identifies eight factors that reveal the role of analytics in those firms’ DDBM, and further classifies them into three DDBM boosters. The findings contribute to our extant knowledge on MSPs and DDBM by addressing how digital platforms in the food industry can leverage big data to optimize their current business processes, predict future value of their product and service offerings, and develop their partnerships. PB - Talent First Network CY - Ottawa VL - 10 UR - timreview.ca/article/1371 IS - 7 U1 - Carleton University Diane Isabelle is an Associate Professor of International Business. Her research focuses broadly on the areas of science, innovation and techno-entrepreneurship within a global context. Specifically, her research is organized around the following three inter-related themes: 1) International entrepreneurship & ecosystems, 2) Internationalization (International New Ventures and SMEs), 3) Global collaborative research and Science, Technology and Innovation policy. In addition to these themes, she is researching and publishing on Technology-integrated and international interdisciplinary experiential learning in higher education. Prior to joining Sprott in 2011, Dr. Isabelle worked in several senior executive roles related to science, technology and industrial research (Industrial Research Assistance Program - IRAP) at the National Research Council of Canada (NRC), the Government of Canada’s premier research and technology organization. She started her career as a project engineer for several multinational firms, including General Electric, Esso and Boeing Aerospace. U2 - Carleton University Mika Westerlund, DSc (Econ), is an Associate Professor at Carleton University in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University in Helsinki, Finland. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics in Finland. His research interests include open and user innovation, the Internet of Things, business strategy, and management models in high-tech and service-intensive industries. U3 - NTT Data Mohnish Mane, MEng, is a Senior Business Analyst at NTT Data Canada. Previously, he held a similar position at Tata Consultancy services. Mohnish earned his Master’s degree in Technology Innovation Management at Carleton University, focussing on data driven business models. He is a solutions-driven business analyst with diverse experience in Power, Healthcare and Oil and Gas industries where he has lead cross functional teams in the development, documentation and delivery of complex IT projects. In his free time, he is involved in conducting various cooperate social responsibility events and volunteering opportunities. U4 - University of South-Eastern Norway Seppo Leminen is a Full Professor of Innovation and Entrepreneurship in the USN School of Business at the University of South-Eastern Norway in Norway, a Research Director at Pellervo Economic Research in Finland, an Adjunct Professor of Business Development at Aalto University in Finland and an Adjunct Research Professor at Carleton University in Canada. He holds a doctoral degree in Marketing from the Hanken School of Economics and a doctoral degree in Industrial Engineering and Management in the School of Science at Aalto University. His research and consulting interests include living labs, open innovation, innovation ecosystems, robotics, the Internet of Things (IoT), as well as management models in high-tech and service-intensive industries. Results from his research have been reported in Industrial Marketing Management, the Journal of Cleaner Production, the Journal of Engineering and Technology Management, the Journal of Business & Industrial Marketing, Management Decision, the International Journal of Innovation Management, and the Technology Innovation Management Review, among many others. ER - TY - JOUR T1 - The Role of Middle Managers in the Implementation of a Corporate Incubator: A Case Study in the Automotive Sector JF - Technology Innovation Management Review Y1 - 2018 A1 - Rebecca Hirte KW - case study KW - corporate incubator KW - Innovation management KW - intrapreneurship KW - middle managers AB - Lately, there has been a growing tendency of corporations to establish corporate incubators as a strategic tool of transformation. However, the managers of those incubators are often lacking the appropriate knowledge and experience when it comes to setting the right framework for implementing such novel innovation units. In this context, the role of middle managers needs to be re-evaluated in order to support them with the right toolset for such an endeavour to become successful. This article analyzes the role of middle managers in the implementation of a corporate incubator by conducting an in-depth single case study within a large German automotive company. In addition to insights from a comprehensive literature review, the study’s interviews with 13 experts reveal challenges as well as key success factors from the perspective of middle managers on the stated research problem. In particular, the ability of middle managers to influence employees and top management has been considered with the aim of avoiding resistance and failure. The findings from this study contribute to the research streams of corporate incubation and middle management. In addition, the findings are particularly relevant for managers of large corporations who are facing the challenge of transforming their organization due to digitalization and unpredictable developments in the market. PB - Talent First Network CY - Ottawa VL - 8 UR - http://timreview.ca/article/1169 IS - 7 U1 - Karlsruhe Institute of Technology Rebecca Hirte is pursuing her doctoral studies at the Karlsruhe Institute of Technology (KIT) in Germany at the Chair of Entrepreneurship and Technology Management (EnTechnon). Her research focuses on corporate innovation systems and their digital transformation. At the same time, she is working for a large German multinational automotive company in the field of business model innovation and corporate incubation. She holds Bachelor’s and Master’s degrees in International Business, and she has previously worked as a Research Assistant at the Fraunhofer Institute for Systems and Innovation Research (ISI). ER - TY - JOUR T1 - Realistic Creativity Training for Innovation Practitioners: The Know–Recognize–React Model JF - Technology Innovation Management Review Y1 - 2017 A1 - Dagny Valgeirsdottir A1 - Balder Onarheim KW - co-creation KW - cognitive creativity KW - creative awareness KW - creative process KW - creativity KW - creativity training KW - front-end innovation KW - innovation process KW - metacognition KW - transdisciplinary AB - Creativity is increasingly being recognized as important raw material for innovation, which highlights the importance of identifying ways to increase the creativity of practitioners. In this article, we describe our efforts to design a creativity training program specifically for innovation practitioners. Our aim was to develop a program that would be both theoretically sound (i.e., based on a rigorous scientific foundation) and relevant for practitioners (i.e., applicable to real-world contexts). Our transdisciplinary study employed co-creation as a method to ensure that three layers of focus would be taken into consideration: metacognitive knowledge, metacognitive monitoring, and metacognitive control. The result is a program called Creative Awareness Training, which is based on the new Know–Recognize–React model. PB - Talent First Network CY - Ottawa VL - 7 UR - http://timreview.ca/article/1080 IS - 6 U1 - Technical University of Denmark Dagny Valgeirsdottir is a PhD researcher and is part of the Innovation, Design and Entrepreneurship research group in the Department of Management Engineering at the Technical University of Denmark. Her research focuses on developing ways to enhance individual creativity by optimizing creativity training through the application of metacognitive approaches. She is the author of numerous articles on the topic and is currently working on finalizing her dissertation. Dagny furthermore contributes to the Copenhagen Institute of NeuroCreativity, which is an institute devoted to enhancing creativity of individuals and teams applying principles from neuroscience. U2 - Technical University of Denmark Balder Onarheim is Associate Professor in Creativity and is part of the Innovation, Design and Entrepreneurship research group in the Department of Management Engineering at the Technical University of Denmark. His expertise lies within a neurobiological understanding of creativity and methods to use this understanding to improve individuals’ capabilities in creative problem solving. Balder is moreover the founder of the Copenhagen Institute of NeuroCreativity and the CEO at PlatoScience, which is making a neurostimulator to enhance performance in knowledge work. ER - TY - JOUR T1 - Reflecting on 10 Years of the TIM Review JF - Technology Innovation Management Review Y1 - 2017 A1 - Chris McPhee A1 - Teemu Santonen A1 - Ahmed Shah A1 - Ali Nazari KW - business KW - entrepreneurship KW - innovation KW - journal KW - management KW - open source KW - OSBR KW - research KW - scientometric analyses KW - technology KW - TIM Review KW - topic KW - topic modelling AB - In July 2007, the first issue of this journal was published under the banner of the Open Source Business Resource. Re-launched with a broader scope in 2011 as the Technology Innovation Management Review, the journal now celebrates its 10th anniversary. In this article, we review the 10-year history of the journal to examine what themes have been covered, who has contributed, and how much the articles have been read and cited. During those 10 years, the journal has published 120 monthly issues, including more than 800 publications by more than 800 international authors from industry, academia, the public sector, and beyond. As discovered with topic modelling, the journal has covered seven themes: open source business, technology entrepreneurship, growing a business, research approaches, social innovation, living labs, and cybersecurity. Overall, the website has attracted over 1 million readers from around the world – 31% from Asia, 30% from the Americas, 26% from Europe, 8% from Africa, and 5% from Oceania – with over 25,000 readers now accessing the site each month. PB - Talent First Network CY - Ottawa VL - 7 UR - http://timreview.ca/article/1087 IS - 7 U1 - Technology Innovation Management Review Chris McPhee is Editor-in-Chief of the Technology Innovation Management Review. Chris holds an MASc degree in Technology Innovation Management from Carleton University in Ottawa, Canada, and BScH and MSc degrees in Biology from Queen’s University in Kingston, Canada. He has nearly 20 years of management, design, and content-development experience in Canada and Scotland, primarily in the science, health, and education sectors. As an advisor and editor, he helps entrepreneurs, executives, and researchers develop and express their ideas. U2 - Laurea University of Applied Sciences Teemu Santonen is a Principal Lecturer at the Laurea University of Applied Sciences in Finland and is leading Laurea’s Centre for Applied Research and Development (CARD) in the area of Service Design and Open Innovation. At Laurea, he has personally initiated and managed various research projects achieving 2.5 M EUR in cumulative funding. He received his PhD (Econ.) degree in Information Systems Science from Aalto University in Finland in 2005 and has published or presented over 50 papers in international peer-refereed journals and at conferences. Currently, his research interests focus on social network analysis (SNA), Scientometrics”, and innovation management. At Laurea, Santonen has also filed several invention disclosures that have resulted in a startup company and one patent. The Finnish Inventor Support Association has honoured Santonen’s novel crowdsourcing project as the best school-related innovation in Finland. He is also a scientific panel member of ISPIM (The International Society for Professional Innovation Management) and is a former board member of Finnish Strategic Management Society. Prior to his academic career, Santonen worked for over a decade as a consultant and development manager in leading Finnish financial, media, and ICT sector organizations. U3 - Global Cybersecurity Resource, Carleton University Ahmed Shah holds a BEng in Software Engineering from Lakehead University in Thunder Bay, Canada, and an MEng in Technology Innovation Management from Carleton University in Ottawa, Canada. Ahmed has experience working in a wide variety of research roles at the VENUS Cybersecurity Corporation, the Global Cybersecurity Resource, and Carleton University. U4 - Global Cybersecurity Resource, Carleton University Ali Nazari is a consultant in the field of information technology and software applications. Ali holds a BSc degree in Computer Science from Shahid Beheshti University in Tehran, Iran, and an MSc degree in Technology Information Management from Payam Noor University, also in Tehran. Currently, he is a graduate student in the Technology Innovation Management Program at Carleton University in Ottawa, Canada. He has 7 years of experience in data analysis, design, and development of IT/software applications and 10 years of experience with planning, consulting, and managing IT/software issues. ER - TY - JOUR T1 - Reflecting on Actions in Living Lab Research JF - Technology Innovation Management Review Y1 - 2017 A1 - Anna Ståhlbröst A1 - Marita Holst KW - action research KW - Apollon KW - context KW - digital innovations KW - end users KW - innovation process KW - Living lab KW - research process AB - Living labs deploy contemporary open and user-centred engagement processes in real-world contexts where all relevant stakeholders are involved and engaged with the endeavour to create and experiment with different innovations. The approach is evidently successful and builds on the perspective that people have a democratic right to have influence over changes that might affect them, such as those brought about by an innovation. In this article, we will reflect on and discuss a case in which end users took part in the development of a method that stimulates learning and adoption of digital innovations in their own homes while testing and interacting with it. The results show that, when end users were stimulated to use the implemented innovation through different explicit assignments, they both increased their understanding of the situation as well as changed their behaviour. Living lab processes are complex and dynamic, and we find that it is essential that a living lab have the capability to adjust its roles and actions. We argue that being reflective is beneficial for innovation process managers in living labs because it allows them to adjust processes in response to dynamic circumstances. PB - Talent First Network CY - Ottawa VL - 7 UR - http://timreview.ca/article/1055 IS - 2 U1 - Luleå University of Technology Anna Ståhlbröst is an Associate Professor in Information Systems at Luleå University of Technology, Sweden. Her research is focused on the phenomena of living labs and open, user-driven innovation processes, with special interest in end-user needs and motivations. Anna's research is related to different application areas such as smart cities, domestic IT use, and online privacy. She has participated in several international and national innovation and research projects, and she is currently involved in both the Privacy Flag project and the U4IoT project financed by the European Commission. U2 - Luleå University of Technology Marita Holst is Senior Project Manager at the Centre for Distance-Spanning Technology and General Manager of Botnia Living Lab at Luleå University of Technology in Sweden. Marita’s research interests include methods and tools for creating collaborative working environments for innovative and boundary-crossing working groups and applied ongoing research and innovation projects such as OrganiCity, Privacy Flag, and U4IoT, in which she currently participates. ER - TY - JOUR T1 - Rejuvenating the Cider Route in Quebec: An Action Design Research Approach to Stakeholder Collaboration and Innovation JF - Technology Innovation Management Review Y1 - 2016 A1 - L. Martin Cloutier A1 - Laurent Renard A1 - Sébastien Arcand A1 - E. Michael Laviolette KW - action design research KW - agrotourism KW - boundary object KW - Cider Route KW - stakeholder collaboration AB - This article examines the problem of rejuvenating collaboration for innovation among cideries (cider producers) and the regional tourism association as the historical key stakeholders of the Cider Route of the Montérégie region in Quebec, Canada. The article reports on the initial steps of an action design research approach to support the stakeholders of the Cider Route in designing an innovative solution in response to numerous challenges they face, including a lack of new initiatives and steeply declining membership among cideries. The first step of the action design research was to define the problem: to renew the collaborative process among the Cider Route stakeholders by redefining the vision, mission, and strategy leading to an artifact proposal that could take the form of a mobile application. Thus, the notion of a boundary object is employed – in relation to the process of designing an information technology artifact in the form of a mobile application for the Cider Route – as a way to understand the need to collaborate to innovate in this context. The article also reports on the ongoing second step of the action design research process, which consists of supporting the collaborative process using group concept mapping. The group concept mapping method was suggested to guide and sustain the collaborative process over time because it is a participatory, bottom-up, mixed-methods approach to evaluation and planning. The group concept mapping, applied within the action design research approach, could be helpful in two ways: first, to define the rejuvenated vision, mission, and strategy for the Cider Route; second, to define the specific functionalities of the mobile application for the Cider Route. PB - Talent First Network CY - Ottawa VL - 6 UR - http://timreview.ca/article/1030 IS - 11 U1 - University of Quebec at Montreal (UQAM) L. Martin Cloutier is a Professor in the Department of Management and Technology in the School of Management at the University of Quebec at Montreal (UQAM), Canada. He holds a PhD degree from the University of Illinois at Urbana-Champaign, and received BSc and MSc degrees from McGill University in Montreal. He was the Master’s Program Director in Management Information Systems from 2003 to 2016. His research program focuses on product, process, technological, and organizational innovation management; decision processes and tools for group decision making; mixed-methods research designs; and design science research. He has published thirty refereed articles, many on system-related management problems using system dynamics and group concept mapping. Professor Cloutier has initiated or led twenty group concept mapping projects in Canada and internationally in various areas including entrepreneurship, technological startups, continuous improvement, technology adoption and use, IT strategy design, and strategic development in cider and wine production. U2 - University of Quebec at Montreal (UQAM) Laurent Renard is a Professor in the Department of Management and Technology in the School of Management at the University of Quebec at Montreal (UQAM), Canada. He holds a PhD degree in Business Administration and a Master’s degree in Sociology, both from the University of Quebec at Montreal (UQAM). He is currently the Master’s Program Director in Information Technology in the School of Management UQAM. His research program focuses on e-tourism and strategy; IT strategic management; business analysis; and design science research. He has some twenty publications including articles, book chapters, and conference proceedings. He is also one of the editors of the book Les capacités de l’organisation en débat.. U3 - HEC Montreal Sébastien Arcand is an Associate Professor and the Head of the Department of Management at HEC Montreal, Canada. His main teaching and publishing interests are in the area of cross-cultural management, socio-economic integration of immigrants, and the links between culture, identity, and entrepreneurship. Some of his teaching activities take place in Colombia. Besides his research and teaching activities, he works frequently with organizations helping them to build a strategic diversity management approach. He holds a PhD in Sociology from University of Montreal and is a Qualified Administrator for the Intercultural Development Inventory, a cross-cultural assessment of intercultural competence for individuals and organizations. U4 - Toulouse Business School E. Michael Laviolette is a Professor of Entrepreneurship and Strategy at Toulouse Business School and an Associate Researcher at MAGELLAN-IAE in Lyon, France. He holds a doctorate degree and a post-doctorate certification for scientific direction (HDR) in Management, awarded at IAE-University of Lyon and ISEM-University of Montpellier, respectively. His research builds on resource-based, dynamic capabilities and network theories to analyze entrepreneurial and innovation processes within broader and diverse socio-economic systems. He has published several articles on spin-offs in SMEs, entrepreneurial skills and leadership development in incubators, entrepreneurial self-efficacy, and role models in educational programs, policy-based clusters as institutions. ER - TY - JOUR T1 - Research on Fire: Lessons Learned in Knowledge Mobilization JF - Technology Innovation Management Review Y1 - 2016 A1 - Susan Braedley KW - catalytic validity KW - knowledge mobilization KW - public policy KW - public services KW - research values AB - In this article, I outline knowledge mobilization lessons learned while working on politically “hot button” issues in public policy research related to fire services. These lessons were shaped by the research funding context. Researchers are increasingly required to develop research relationships with government, industry, and community partners to ensure research is relevant to those who can best use it, to embed knowledge mobilization in research processes, to ensure that knowledge has an impact in the world beyond the academy, and to provide research funding. Perhaps not surprisingly, when my findings created challenges for research partners, controversies erupted, potentially imperiling my research program, career, and potential research impact. Drawing from my knowledge-mobilization experiences as well as those of other researchers, I offer some insights gained from mobilizing knowledge on a “hot topic” in public policy. PB - Talent First Network CY - Ottawa VL - 6 UR - http://timreview.ca/article/1020 IS - 9 U1 - Carleton University Susan Braedley is an Associate Professor in the School of Social Work at Carleton University in Ottawa, Canada. She is co-editor of Neoliberalism and Everyday Life (McGill-Queens University Press, 2010) and Troubling Care (Canadian Press, 2013), and she is the author of many articles on social policy topics. She is a co-investigator on three large-scale comparative studies of long-term care policies and practices (funded by SSHRC and CIHR), as well as principal investigator on the SSHRC funded project “Equity Shifts: Employment Equity in Protective Services”. Her research and teaching focus on social policies and their implications for labour, gender, race, and class, and on research methodologies. ER - TY - JOUR T1 - Revealing Hidden Innovation: Patterns of External Innovation Investment in Australian Businesses JF - Technology Innovation Management Review Y1 - 2016 A1 - Kieran O’Brien KW - Australia KW - external investment KW - hidden innovation KW - innovation investment AB - Recent theory and literature suggests that many businesses now innovate based on the adoption and modification of knowledge, technology, and innovations sourced externally rather than developed in-house. Yet, little is known about the value and economic impact of expenditures on outsourced innovation activities, which are often referred to as "hidden innovation" by many scholars. The issue is due largely to a lack of consistent measurement, available data, and analyses of expenditures on hidden innovation. In contrast, there is a long history of cross-country data collection on in-house research and development (R&D) activities and costs, and much research focuses on innovations involving in-house R&D effort. This study reviews results from a survey aimed at collecting new economy-wide data on external innovation investments in Australia. The results estimate total unmeasured or "hidden" investment in external innovation activities by Australian businesses at $3.5 to $4 billion in 2014, an amount large enough to stimulate important economic activity and warrant future research. This article discusses the implications of these results for policy, business strategy, and future research on innovation. PB - Talent First Network CY - Ottawa VL - 6 UR - http://timreview.ca/article/996 IS - 6 U1 - Australian Innovation Research Centre Kieran O'Brien is a Senior Research Fellow at the Australian Innovation Research Centre (AIRC) at the University of Tasmania, Australia. His role involves ongoing management of the AIRC's Tasmanian Innovation Census (TIC) project and related research. Kieran's research interests focus on innovation measurement and innovation activities in the business sector, particularly in low-tech industries where innovation often occurs through a diffusion-adoption process. Related interests include the different modes of innovation, innovation capability and innovation policy as they relate to economic development. Kieran has previously worked in management, research and policy analysis roles in Commonwealth Government agencies including the Australian Bureau of Statistics and the Australian Department of Education, Science and Training. ER - TY - JOUR T1 - Reflecting on 100 Issues of the TIM Review JF - Technology Innovation Management Review Y1 - 2015 A1 - Chris McPhee KW - business KW - entrepreneurship KW - innovation KW - journal KW - management KW - Open Source Business Resource KW - OSBR KW - technology KW - technology innovation management review KW - TIM Review AB - First launched in 2007, the Technology Innovation Management Review has now reached the milestone of 100 issues. This article looks back over these first 100 issues, the themes they covered, trends in authorship and readership, and future opportunities and challenges for the journal. PB - Talent First Network CY - Ottawa VL - 5 UR - http://timreview.ca/article/940 IS - 11 U1 - Technology Innovation Management Review Chris McPhee is Editor-in-Chief of the Technology Innovation Management Review. Chris holds an MASc degree in Technology Innovation Management from Carleton University in Ottawa, Canada, and BScH and MSc degrees in Biology from Queen's University in Kingston, Canada. He has over 15 years of management, design, and content-development experience in Canada and Scotland, primarily in the science, health, and education sectors. As an advisor and editor, he helps entrepreneurs, executives, and researchers develop and express their ideas. ER - TY - JOUR T1 - Representing Botnet-Enabled Cyber-Attacks and Botnet Takedowns Using Club Theory JF - Technology Innovation Management Review Y1 - 2015 A1 - Olukayode Adegboyega KW - botmaster KW - botnet KW - botnet takedown KW - collective action KW - cyber-attack KW - cybersecurity AB - A model for executing and resisting botnet-enabled cyber-attacks and botnet takedowns does not exist. The lack of this representation results in ineffective and inefficient organizational decision making and learning, hampers theory development, and obfuscates the discourse about the “best-case” scenarios for the future of the online world. In this article, a club theory model for botnet-enabled cyber-attacks and botnet takedowns is developed. Initiatives to execute and resist botnet-enabled cyber-attacks and botnet takedowns are conceptualized as collective actions carried out by individuals and groups organized into four types of Internet-linked clubs: Attacker, Defender, Botbeheader, and Botmaster. Five scenarios of botnet-enabled cyber-attacks and five scenarios of botnet takedowns are examined to identify the specific dimensions of the three constructs and provide examples of the values in each dimension. The developed theory provides insights into the clubs, thereby paving the way for more effective botnet mitigation strategies. This research will be of particular interest to executives and functional personnel of heterogeneous organizations who are interested in improving the quality of their communications and accelerating decision making when solving botnet-related problems. Researchers applying club theory to examine collective actions of organizations linked by the Internet will also be interested in this research. Although club theory has been applied to solve problems in many fields, this is the first effort to apply it to botnet-related problems. PB - Talent First Network CY - Ottawa VL - 5 UR - http://timreview.ca/article/905 IS - 6 U1 - Carleton University Olukayode Adegboyega holds an MASc degree in Technology Innovation Management (TIM) from Carleton University in Ottawa, Canada and a Bachelor in Electrical and Electronics Engineering from the Federal University of Technology in Akure, Nigeria. He has worked as an IP Network Service Engineer at LM Ericsson Nigeria Limited and as a Data Communication Network Engineer at Globacom Limited of Nigeria. ER - TY - JOUR T1 - The Role of Self-Service Mobile Technologies in the Creation of Customer Travel Experiences JF - Technology Innovation Management Review Y1 - 2015 A1 - Chaoren Lu A1 - Wei Geng A1 - Iris Wang KW - customer experience KW - mobile technology KW - self-service device KW - travel experience KW - value co-creation AB - Through the use of self-service mobile devices, the traditional marketplace interaction is being replaced by a marketspace transaction, in which the foundation of customer-company interaction has changed. This article discusses the main actors of experiencial value creation through the physical world and virtual world in the context of transport service. The empirical data is collected from semi-structured interviews with 19 young urban transport commuters. The results show that self-service mobile devices enhance the information accessibility for passengers to create customized travel experiences through a closer interaction with other actors, including transport service providers, transport-related service providers, and other passengers. Moreover, the scope of travel experience was expanded beyond the traditional service encounter both temporally and spatially. This article is an exploration of the influence of self-service mobile devices in the changing roles of customers and companies. A key message is that executives must pay attention to how their companies create experience value in both the physical world and the virtual world, separately or in combination. PB - Talent First Network CY - Ottawa VL - 5 UR - http://timreview.ca/article/871 IS - 2 U1 - Karlstad University Chaoren Lu is a PhD student in the Service and Market Oriented Transport Research Group (SAMOT) at Karlstad University in Sweden. His research area focuses on service research, sustainable public transportation, service innovation, and self-service devices. U2 - Southwest Jiaotong University Wei Geng is an Associate Professor in the School of Economics and Management at Southwest Jiaotong University in Chengdu, China. His research area focuses on logistics and supply chain management, behaviour operations management, and urban public transport management. U3 - Southwest Jiaotong University Iris Wang is a PhD student in the School of Public Administration at Southwest Jiaotong University in Chengdu, China. Her research interests are service and logistics management. ER - TY - JOUR T1 - Radical Versus Incremental Innovation: The Importance of Key Competences in Service Firms JF - Technology Innovation Management Review Y1 - 2014 A1 - Marit Engen A1 - Inger Elisabeth Holen KW - community innovation survey KW - competences KW - innovation KW - innovation novelty KW - services AB - Today, innovation often takes place using open practices and relies on many sources for knowledge and information. The purpose of this article is to study how different knowledge-based antecedents influence the ability of service organizations to innovate. Using data about the Norwegian service sector from the 2010 Community Innovation Survey, we examined how three types of competence, namely R&D activities, employee-based activities, and customer-related activities, influence the propensity of firms to introduce radical or incremental innovations. The results show that R&D-based competence is important for service firms when pursuing radical innovations, whereas employee-based activities such as idea collaboration are only found to influence incremental innovations. The use of customer information was found to be an important driver for both radical and incremental innovations. The findings points to managerial challenges in creating and balancing the types of competence needed, depending on type of innovation targeted by an organization. PB - Talent First Network CY - Ottawa VL - 4 UR - http://timreview.ca/article/781 IS - 4 U1 - Lillehammer University College Marit Engen is an Assistant Professor at Lillehammer University College, Norway, where she is also a PhD student at The Centre for Innovation in Services. Her research project focuses on the management of employee-driven service innovation with a particular focus on idea creation in frontline employees and how ideas from the front end are absorbed into the innovation processes in service organizations. She holds an MSc in Marketing from Buskerud and Vestfold University College, Norway, with a specialization in knowledge management. She has worked as an advisor in the tourism sector for several years and has broad experience from projects in both the private and public sectors. U2 - Lillehammer University College Inger Elisabeth Holen is a PhD student in the field of public and private service innovation at the Centre of Innovation in Services at Lillehammer University College, Norway. Her research has a special focus on linkages between innovation activity and business performance in service firms, but also on how public policy can stimulate innovation. She holds an MSc in Business and Economics from the BI Norwegian Business School in Oslo, Norway. She is also a co-owner of a milk-producing farm and has experience from agriculture and business consulting, and she has worked with a variety of entrepreneurs as well as established companies. ER - TY - JOUR T1 - Resolving Legitimacy Deficits in Technology Startups through Professional Services Practices JF - Technology Innovation Management Review Y1 - 2014 A1 - Jay Payette KW - entrepreneurship KW - impression of viability KW - legitimacy KW - new ventures KW - operational verification KW - organizational legitimacy KW - pragmatic legitimacy KW - pragmatic validation KW - professional services KW - technology startups KW - viability AB - As new ventures, technology startups face a key challenge that is specifically associated with their young age: a perceived lack of organizational legitimacy. Organizational legitimacy is an important factor in the growth and survival of new ventures and is therefore an important issue for managers and entrepreneurs to address. Although there are many different typologies for defining types of organizational legitimacy, this article argues that technology startups should focus on developing external pragmatic legitimacy as a means of acquiring the resources required to grow and thrive. However, despite the many ways by which an organization can develop external pragmatic legitimacy, few are well suited to technology startups. Based on a review of the different types of organizational legitimacy and an assessment of their applicability to the context of technology startups, this article recommends that technology entrepreneurs should consider the creation of professional services practices to help develop external pragmatic legitimacy and overcome the “liability of newness”. PB - Talent First Network CY - Ottawa VL - 4 UR - http://timreview.ca/article/801 IS - 6 U1 - Carleton University Jay Payette is a graduate student in the Master of Design program at Carleton University in Ottawa, Canada, and he is Managing Principal of Payette Consulting. Jay founded Payette Consulting in 2011 to help clients balance the consistent results of repeatable business processes and analytic decision making, with the fuzzy world of creativity. His research has focused on applying design-thinking principles to business model generation, strategy, and project delivery. Prior to founding Payette Consulting, Jay worked for the Canadian consulting practice of Accenture and as an independent IT Project Manager. ER - TY - JOUR T1 - Reviewing the Knowledge Systems of Innovation and the Associated Roles of Major Stakeholders in the Indian Context JF - Technology Innovation Management Review Y1 - 2014 A1 - Punit Saurabh A1 - Prabha Bhola A1 - Kalyan Kumar Guin KW - entrepreneurship KW - government KW - higher-education institutions KW - industry KW - innovation ecosystem KW - innovation system KW - knowledge systems KW - models KW - stakeholders KW - university AB - In this article, we review various models of knowledge systems and discusses the relationships between various component stakeholders of innovation, namely higher-education institutions, industry, and government. The article uses India as a case study to examine new challenges and opportunities facing its innovation ecosystem. Within this context, we review existing models of knowledge systems through an innovative representation exemplifying the knowledge landscape and the model positioning. We argue for a reinforcing role of major stakeholders in the proliferation of innovation and entrepreneurship, and the need to promote healthy interactions between them. PB - Talent First Network CY - Ottawa VL - 4 UR - http://timreview.ca/article/821 IS - 8 U1 - Indian Institute of Technology Kharagpur Punit Saurabh recently completed his PhD in the domain of innovation and entrepreneurship development from the Indian Institute of Technology Kharagpur, India. He has hands-on experience in managing government innovation and entrepreneurship funding programs and is also involved with the academic aspects of entrepreneurship. U2 - Indian Institute of Technology Kharagpur Prabha Bhola is an Assistant Professor in the Rajendra Mishra School of Engineering Entrepreneurship at the Indian Institute of Technology Kharagpur, India, where she also received her PhD in Poverty Economics. She has wide range of teaching experience at different institutions. U3 - Indian Institute of Technology Kharagpur Kalyan Kumar Guin is Dean and Professor at the Vinod Gupta School of Management, Indian Institute of Technology Kharagpur, India. He is an alumnus of IIT Kharagpur and Banaras Hindu University in Varanasi, India, and he is a Fellow of the Indian Institute of Management Bangalore. His teaching interests cover marketing and operations management, and he has a special interest in quantitative modelling of strategic issues in management. ER - TY - JOUR T1 - The Role of Managers as Agents in Successful Service Innovations: Evidence from India JF - Technology Innovation Management Review Y1 - 2014 A1 - Shiv S. Tripathi KW - agents KW - entrepreneurship KW - global organizations KW - India KW - intrapreneurship KW - managers KW - service innovation AB - The article is based on a three-year study of 70 business executives belonging to 20 large organizations operating in India to identify the kind of interventions used by agents (managers) to make service innovations successful. For the purpose of analysis, the subject organizations were classified into highly successful, successful, and unsuccessful organizations on the basis of their growth rate, and their practices were analyzed to identify the role of agents in those processes or related decisions. The article also compares the practices followed by organizations based in India with global organizations operating in India to understand the contextual issues of service innovations. PB - Talent First Network CY - Ottawa VL - 4 UR - http://timreview.ca/article/819 IS - 8 U1 - Management Development Institute Gurgaon Shiv S. Tripathi is an Assistant Professor in the area of Strategic Management at the Management Development Institute in Gurgaon, India. He holds a PhD degree from Vinod Gupta School of Management at the Indian Institute of Technology Kharagpur. He has published papers in the area of product and service innovations, growth strategies, and innovations in large organizations. He has presented papers at national and international conferences organized by the Indian Institutes of Management, Indian School of Business, and Strategic Management Society, USA. His current research interests include service innovations, open innovations, ambidexterity, and innovation in large organizations. ER - TY - JOUR T1 - Rapid Prototyping Using a Configurable Platform JF - Technology Innovation Management Review Y1 - 2013 A1 - Antonio Misaka KW - configurable platform KW - rapid prototyping KW - requirements analysis KW - software product-line engineering KW - web applications AB - This article describes an approach for speeding up the development of web applications using a configurable platform. The core idea of the approach is that developers can implement customer requirements by configuring platform components, instead of writing large amounts of “glue code” to wire the components together. This approach reduces the amount of glue code that still needs to be written and maintained, it shortens the time it takes developers to create a prototype, and it makes it easier for glue code to be reused in the future. It also allows developers to experiment with different configurations of platform components in order to find the configuration that best meets the customer's requirements. Developers are also able to manage a larger variation in customer requirements. PB - Talent First Network CY - Ottawa VL - 3 UR - http://timreview.ca/article/684 IS - 5 U1 - Carleton University Antonio Misaka is a recent graduate of the Technology Innovation Management program at Carleton University in Ottawa, Canada. He is a former consultant for IBM and R&D researcher for NEC-Brazil. His research interests include software engineering and technology management. He also holds an MSc degree in Computer Science and Mathematics from the University of São Paulo, Brazil. ER - TY - JOUR T1 - Reinventing the Wheel: Contextualizing Existing Innovations as a Path to Market Success JF - Technology Innovation Management Review Y1 - 2013 A1 - Jeff Moretz A1 - Karthik Sankaranarayanan A1 - Jennifer Percival KW - commercialization KW - contextualization of innovation KW - Innovation management KW - market-focused innovation KW - organization AB - In the quest to create cutting-edge products, organizations often invest substantial time, attention, and capital in primary research and development (R&D). By themselves, these R&D investments to create avant-garde products may not provide good return-on-investment. In the context of Canadian businesses, there is a significant scarcity of resources available for R&D. What can Canadian firms do to stay innovative when they face a plethora of difficulties, including insufficient funding? This article explores how organizations can leverage external innovation and existing technologies to create products or services that cater to the market needs. We present a three-pillar model along with examples of companies that attained market success in large part by contextualizing existing technologies in order to create innovative products or services. This approach provides companies with a high-level framework to facilitate resource-parsimonious creation of commercializable, innovative products that are competitive in today’s global marketplace. PB - Talent First Network CY - Ottawa VL - 3 UR - http://timreview.ca/article/732 IS - 10 U1 - University of Ontario Institute of Technology Jeff Moretz is Assistant Professor of Strategy and Entrepreneurship at the University of Ontario Institute of Technology (UOIT) in Oshawa, Canada. He obtained his PhD from the University of Texas at Austin, USA, and has an MBA and two undergraduate degrees from Michigan State University, USA. He is a recovering consultant, having worked for McKinsey & Company in Chicago after his MBA studies. Prior to joining the UOIT, he worked at University College Cork in Ireland, researching open source software communities and open innovation. His research interests focus on the impact of information, openness, and information technologies on innovation, business models, and strategies. U2 - University of Ontario Institute of Technology Karthik Sankaranarayanan is an Assistant Professor of Operations Management at the University of Ontario Institute of Technology in Oshawa, Canada. He earned a PhD degree in Economics and a Master’s degree in Embedded Systems from the University of Lugano, Switzerland, as well as a Bachelor’s degree in Electrical and Electronics Engineering from the University of Madras in Chennai, India. Prior to joining UOIT, he was a visiting scholar at the New England Complex Systems Institute in Cambridge, USA, where he explored agent-based modelling of complex systems. His research encompasses simulation and modelling of complex systems, and the broader behavioural operations field. Recently, he has become involved in a collaborative study on the application of an open innovation framework in the services sector. U3 - University of Ontario Institute of Technology Jennifer Percival is Associate Professor and Associate Dean of Programs in the Faculty of Business and Information Technology at the University of Ontario Institute of Technology in Oshawa, Canada. She holds a BMath in Operations Research and a PhD in Management Sciences from the University of Waterloo, Canada. Her research focus is on the strategic use of technology and innovation, including the effective use of technological innovations in order to determine the optimal allocation of IT investments for various organizational cultures to support e-services and e-health initiatives. She is also actively involved in research surrounding the use of process-modelling techniques to support change management, innovation, and technology integration in services. ER - TY - JOUR T1 - A Research Agenda for Security Engineering JF - Technology Innovation Management Review Y1 - 2013 A1 - Rich Goyette A1 - Yan Robichaud A1 - François Marinier KW - cybersecurity KW - information system security engineering KW - research KW - risk management KW - security engineering KW - security measurement KW - threat modelling AB - Despite nearly 30 years of research and application, the practice of information system security engineering has not yet begun to exhibit the traits of a rigorous scientific discipline. As cyberadversaries have become more mature, sophisticated, and disciplined in their tradecraft, the science of security engineering has not kept pace. The evidence of the erosion of our digital security – upon which society is increasingly dependent – appears in the news almost daily. In this article, we outline a research agenda designed to begin addressing this deficit and to move information system security engineering toward a mature engineering discipline. Our experience suggests that there are two key areas in which this movement should begin. First, a threat model that is actionable from the perspectives of risk management and security engineering should be developed. Second, a practical and relevant security-measurement framework should be developed to adequately inform security-engineering and risk-management processes. Advances in these areas will particularly benefit business/government risk assessors as well as security engineers performing security design work, leading to more accurate, meaningful, and quantitative risk analyses and more consistent and coherent security design decisions. Threat modelling and security measurement are challenging activities to get right – especially when they need to be applied in a general context. However, these are decisive starting points because they constitute the foundation of a scientific security-engineering practice. Addressing these challenges will require stronger and more coherent integration between the sub-disciplines of risk assessment and security engineering, including new tools to facilitate that integration. More generally, changes will be required in the way security engineering is both taught and practiced to take into account the holistic approach necessary from a mature, scientific discipline. PB - Talent First Network CY - Ottawa VL - 3 UR - http://timreview.ca/article/715 IS - 8 U1 - Communications Security Establishment Canada Richard Goyette is Senior Security Architect at Communications Security Establishment Canada. Richard has a BEng and MEng in Electrical Engineering, both from the Royal Military College of Canada in Kingston, Canada. Richard spent 22 years as a Signals officer in the Canadian Forces, where he was involved with a multitude of projects in the areas of intelligence, security, and command and control. He is currently employed in the area of architecture and technology assurance developing security guidance for the wider Government of Canada. U2 - Communications Security Establishment Canada Yan Robichaud is a Senior Security Architect at Communications Security Establishment Canada. Yan has a BASc degree in Computer Engineering and MSc degree in Electrical Engineering, both from Université Laval, Québec City, Canada. He provides advice and guidance related to security architecture and engineering, threat assessment, and risk management to Government of Canada departments and agencies. He is involved in key government IT initiatives, such as large IT consolidation projects, enterprise security architecture, and the security of space-based systems. Yan is also involved in the development of IT security courses and leads the production of publications about IT-security guidance, such as "ITSG-33 IT Security Risk Management: A Lifecycle Approach". U3 - François Marinier is an independent IT security analyst with experience in all facets of IT-security risk management. François started his career working in computer operations and mainframe application support. He eventually migrated to IT security, where he acquired knowledge and experience in the development and application of processes for IT-security risk management. He has also worked as an analyst, supporting large IT-infrastructure initiatives, in both the public and private sectors. For the last three years, François has dedicated his work almost exclusively to the development of ITSG-33, the next generation of guidelines for IT security risk management for the Government of Canada. ER - TY - JOUR T1 - Rethinking Open Innovation Beyond the Innovation Funnel JF - Technology Innovation Management Review Y1 - 2013 A1 - Wim Vanhaverbeke KW - innovation funnel KW - new product development KW - Open innovation KW - strategy AB - In this article, I first argue that open innovation can be applied in situations where companies do not themselves develop new products or services. As a consequence, open innovation becomes relevant for a much larger group of organizations than previously considered. Second, I argue that open-innovation scholars have insufficiently differentiated open-innovation initiatives in terms of their impact on companies’ growth: some open-innovation initiatives lead to incremental innovations in an existing business while, in other cases, open-innovation initiatives are used to establish completely new businesses. Both arguments illustrate the need to integrate open-innovation initiatives into the strategy of the firm. PB - Talent First Network CY - Ottawa VL - 3 UR - http://timreview.ca/article/673 IS - 4 U1 - University of Hasselt Wim Vanhaverbeke is a Professor at the University of Hasselt in Belgium. He is also Visiting Professor at ESADE Business School in Spain and at the National University of Singapore. He has published in several international journals and is co-editor, with Henry Chesbrough and Joel West, of Open Innovation: Researching a New Paradigm, a book about the research challenges related to open innovation. He is a dedicated open-innovation researcher collaborating with different partners in universities and companies around the globe. He established the European Innovation Forum with Henry Chesbrough in 2012. He is frequently invited to speak at leading international conferences, and he is an adviser for several globally operating companies. He is co-editing a new book about open innovation, which will be published in 2013. ER - TY - JOUR T1 - Risk Management in Crowdsourcing-Based Business Ecosystems JF - Technology Innovation Management Review Y1 - 2013 A1 - Suchita Nirosh Kannangara A1 - Peter Uguccioni KW - business ecosystem health KW - business ecosystems KW - crowdsourcing KW - risk management AB - The benefits of crowdsourcing are enabled by open environments where multiple external stakeholders contribute to a firm's outcomes. However, crowdsourcing typically has been examined as a general process and not from the specific perspective of a mechanism for driving value creation and capture within a business ecosystem. In this conceptual article, we highlight this research gap by examining crowdsourcing from a business ecosystem perspective and by identifying the inherent business risks in crowdsourcing-based business ecosystems. We apply the concept of ecosystem health to the crowdsourcing context, in terms of how firms create and capture value, and we examine the methods by which these firms can maximize health by mitigating risk in crowdsourcing-based business ecosystems. PB - Talent First Network CY - Ottawa VL - 3 UR - http://timreview.ca/article/751 IS - 12 U1 - Carleton University Nirosh Kannangara is a graduate student in the Technology Innovation Management (TIM) program at Carleton University in Ottawa, Canada. He holds a BEng in Communications Engineering, also from Carleton University. Nirosh has more than two years of experience designing software in the optical transport communication industry and currently works as a Photonics Software Engineer at Ciena Corporation. U2 - Carleton University Peter Uguccioni is a graduate student in the Technology Innovation Management (TIM) program at Carleton University in Ottawa, Canada. He holds a bachelor's degree in Computer Science from the University of Ottawa. Peter has more than 20 years of experience in software development and as a manager of technology innovation at a variety of firms in Ottawa. ER - TY - JOUR T1 - On the Road to Holistic Decision Making in Adaptive Security JF - Technology Innovation Management Review Y1 - 2013 A1 - Mahsa Emami-Taba A1 - Mehdi Amoui A1 - Ladan Tahvildari KW - adaptive security KW - architecture KW - automation KW - cyberattacks KW - cybersecurity KW - game theory KW - holistic decision making KW - self-adaptive software KW - self-protecting software AB - Security is a critical concern in today's software systems. Besides the interconnectivity and dynamic nature of network systems, the increasing complexity in modern software systems amplifies the complexity of IT security. This fact leaves attackers one step ahead in exploiting vulnerabilities and introducing new cyberattacks. The demand for new methodologies in addressing cybersecurity is emphasized by both private and national corporations. A practical solution to dynamically manage the high complexity of IT security is adaptive security, which facilitates analysis of the system's behaviour and hence the prevention of malicious attacks in complex systems. Systems that feature adaptive security detect and mitigate security threats at runtime with little or no administrator involvement. In these systems, decisions at runtime are balanced according to quality and performance goals. This article describes the necessity of holistic decision making in such systems and paves the road to future research. PB - Talent First Network CY - Ottawa VL - 3 UR - http://timreview.ca/article/717 IS - 8 U1 - University of Waterloo Mahsa Emami-Taba received her BEng degree in Computer Engineering from Shahid Beheshty University, Iran, in 2005. She received her MMath degree in Computer Science from the University of Waterloo, Canada, in 2009. After completing her studies, she worked as a software designer and developer. She is currently working toward a PhD degree in the Department of Electrical and Computer Engineering at the University of Waterloo. Her research interests include self-adaptive software systems, adaptive security, and nature-inspired adaptive software. U2 - University of Waterloo Mehdi Amoui is a Postdoctoral Fellow at the University of Waterloo, Canada. He currently works as a researcher/consultant on a joint research project with the Software Verification and Validation team at Blackberry Inc., Canada. In 2002, he received his PhD from the University of Waterloo on the topic of an evolving software system for self-adaptation, and in 2006, he received an MASc degree in Artificial Intelligence and Robotics from the University of Tehran. His main research interests include self-adaptive software systems, search-based software engineering, software evolution, and software quality. U3 - University of Waterloo Ladan Tahvildari is an Associate Professor in the Department of Electrical and Computer Engineering at the University of Waterloo, Canada, and she is the founder of the Software Technologies Applied Research (STAR) Laboratory. Together with her research team, she investigates methods, models, architectures, and techniques to develop higher-quality software systems in a cost-effective manner. Her research accomplishments have been recognized by various awards, including the prestigious Ontario Early Researcher Award, which recognized her work in self-adaptive software. She is a Senior Member of the IEEE, a member of the ACM, and a Professional Engineer (PEng). ER - TY - JOUR T1 - Real-Time Mobile Communication of Power Requirements for Electric Vehicles JF - Technology Innovation Management Review Y1 - 2012 A1 - Derek Smith KW - disruptive innovation KW - electric utilities KW - electric vehicles KW - high-power devices KW - mobile communication KW - power grids KW - power requirements KW - telecommunications AB - The periodic power requirements of an electric vehicle are difficult to predict because the vehicle's location, the amount of charge remaining in its batteries, and the timing of its next charge are not known. For clusters of electric vehicles, the problem is magnified, and there is a risk that the demand will strain and overload a power utility’s infrastructure. Operational managers are left with reactive management of the infrastructure that may defer or prevent a vehicle charge to balance power demands and safeguard the infrastructure. In this article, the following key concepts are analyzed to provide background on the problem and to outline the requirements of any solution: i) demand uncertainty and reactive management approaches, ii) electric vehicle power requirements, and iii) demand-management telecommunication capabilities. Then, by abstraction, induction, and creative synthesis, a novel solution to the problem is proposed to provide real-time mobile communication of power requirements. The proposed solution has potential to create new service and business opportunities to managers and entrepreneurs. PB - Talent First Network CY - Ottawa VL - 2 UR - http://timreview.ca/article/637 IS - 12 U1 - Carleton University Derek Smith is the Founder and Principal of Magneto Innovention Management, an Intellectual Property consulting firm that assists entrepreneurs and small businesses to navigate and grow their international patent portfolios. Derek has over 20 years of experience working as an intellectual property management consultant and patent agent for IBM Canada, Bell Canada and, most recently, Husky Injection Molding Systems where he was Director, Global Intellectual Property. His role at Husky included working with international counsel to resolve oppositions before the European Patent Office and the United States Patent and Trademark Office. Prior to entering the field of IP, Derek was an advisory engineer at IBM Canada where he was involved in a variety of leading-edge software development projects. Derek is currently a graduate student in the Technology Innovation Management program at Carleton University in Ottawa, Canada. He also holds a BEng degree in Systems and Computer Engineering from Carleton University and is a registered patent agent in both Canada and the United States. ER - TY - JOUR T1 - Renewing the Future: Social Innovation Systems, Sector Shift, and Innoweave JF - Technology Innovation Management Review Y1 - 2012 A1 - Stephen Huddart KW - community sector KW - social innovation KW - social innovation systems AB - Against a backdrop of various “occupy” movements signifying civic dissatisfaction with the social contract, and in an era of fiscal restraint affecting governments and communities in many parts of the world, we need new and more effective ways to address complex social challenges. While continuous innovation is commonly understood to be a source of growth, productivity improvement, and competitive advantage in the technology and manufacturing sectors, the author’s focus is on social innovation systems, designed to replace maladaptive institutions and obsolete policy frameworks with novel and disruptive means for improving outcomes on issues such as population health and climate change. This article proposes a definition of such systems, and examines how system-level tools including impact investing, open data platforms, and “change labs” are fostering collaboration among the private, public, and community sectors. We argue that a key priority at this time is to make these and other tools and processes for social innovation available to community organizations and their government and business partners everywhere, in a manner that allows for continuous cycles of implementation and learning. The author describes one such project currently being developed in Canada by Social Innovation Generation and other partners, called Innoweave. Innoweave is a technology-enabled social innovation system for sharing the tools and processes of social innovation with the community sector. The article concludes with a call for multi-sectoral participation in social innovation systems as an investment in society’s adaptive capacity and future wellbeing. PB - Talent First Network CY - Ottawa VL - 2 UR - http://timreview.ca/article/574 IS - 7 U1 - The J. W. McConnell Family Foundation Stephen Huddart is the President and CEO of The J. W. McConnell Family Foundation in Montreal, where he has worked for the past nine years. The Foundation's mission is to engage Canadians in building a society that is inclusive, sustainable and resilient. Stephen's past endeavours include documentary filmmaking in Latin America, owning and operating a jazz cafe in Vancouver, and working as a humane educator with the British Columbia SPCA. He serves on the boards of ArtsSmarts, Philanthropic Foundations Canada, and the McGill Faculty of Religious Studies. He has a Masters Degree in Management from McGill University. ER - TY - JOUR T1 - Results-Based Organization Design for Technology Entrepreneurs JF - Technology Innovation Management Review Y1 - 2012 A1 - Chris McPhee KW - design principles KW - logic model KW - organization design KW - performance management KW - results-based management KW - technology entrepreneurship AB - Faced with considerable uncertainty, entrepreneurs would benefit from clearly defined objectives, a plan to achieve these objectives (including a reasonable expectation that this plan will work), as well as a means to measure progress and make requisite course corrections. In this article, the author combines the benefits of results-based management with the benefits of organization design to describe a practical approach that technology entrepreneurs can use to design their organizations so that they deliver desired outcomes. This approach links insights from theory and practice, builds logical connections between entrepreneurial activities and desired outcomes, and measures progress toward those outcomes. This approach also provides a mechanism for entrepreneurs to make continual adjustments and improvements to their design and direction in response to data, customer and stakeholder feedback, and changes in their business environment. CY - Ottawa VL - 2 UR - http://timreview.ca/article/554 IS - 5 U1 - Technology Innovation Management Review Chris McPhee is Editor-in-Chief of the Technology Innovation Management Review and is in the Technology Innovation Management program at Carleton University in Ottawa. Chris received his BScH and MSc degrees in Biology from Queen's University in Kingston, following which he worked in a variety of management, design, and content-development roles on science-education software projects in Canada and Scotland. ER - TY - JOUR T1 - The Role of Universities in Technology Entrepreneurship JF - Technology Innovation Management Review Y1 - 2012 A1 - Jonathan Wells KW - business parks KW - economic development KW - entrepreneurship KW - intellectual property KW - research KW - spinoffs KW - universities AB - This article discusses the role that universities play in the process of technology entrepreneurship, where entrepreneurship is restricted to the process of launching and supporting small and medium-sized technology-based businesses. The article briefly discusses a few of the issues that influence a university’s participation in the process of entrepreneurship. Although there is no “one-size-fits-all” model, the article discusses various ways that Canadian universities may help entrepreneurs, including contract research, the provision of business parks, and sensible handling of intellectual property issues. Finally, the article suggests that the return on “investment”, for both the university and the province, is a difficult thing to measure – nevertheless, participation in the entrepreneurship process may result in some tangible and intangible benefits for both parties. VL - 2 UR - http://timreview.ca/article/549 IS - 4 U1 - Carleton University Jonathan Wells is Executive Director, Research Centre in Technology Innovation, at Carleton University in Ottawa, Canada. Jonathan comes from a background of software engineering, with experience in all sizes of high-tech business, from very small startups upwards to large multinationals. He founded and ran a small software development and consultancy business for several years and subsequently worked as a project manager for HP software development teams in New Zealand, later holding the position of CIO for the Meat Inspection Branch of the NZ Canadian Food Inspection Agency. Jonathan has an undergraduate degree in Physics and Computer Science and holds an MBA from the University of Canterbury, Christchurch, NZ. ER - TY - JOUR T1 - A Rapid Prototyping Environment for Student Entrepreneurs JF - Open Source Business Resource Y1 - 2011 A1 - Frank Horsfall AB - This article describes a project initiated in the Technology Innovation Management (TIM) program at Carleton University to develop a common development and test environment for entrepreneurs associated with the program. This environment will support a collaborative entrepreneurial community that is building complementary products around a core platform; the goal is to accelerate the quick delivery of projects to market while acknowledging that the community's resources are limited. As described in this article, the solution that was developed is called the TIM Rapid Prototyping Environment (TIMRPE). Thee TIMRPE provides a competitive advantage for entrepreneurs in the TIM program. A TIM entrepreneur can quickly jump into the development of their prototype, knowing that timely assistance and support is available. This environment now hosts several entrepreneurial projects, some of which have been described in recent issues of the OSBR, including this one. This article introduces the rapid prototyping approach, provides an overview of the TIMRPE, shares lessons learned from the early experiences with the environment, and outlines the project's next steps. PB - Talent First Network CY - Ottawa UR - http://timreview.ca/article/448 IS - June 2011 U1 - EnTeraSec Inc. Frank Horsfall is a graduate student in the Technology Innovation Management (TIM) program at Carleton University in Ottawa. He is the Chair of the TIM Entrepreneur Council, the founder/lead of the Bloom data visualization project, the project founder/lead of the TIM Rapid Prototyping Environment (TIMRPE), and a member of the TFN200 architecture team tasked with the design of a next generation web-based communications collaboration platform at Carleton University. Frank is also President of EnTeraSec, a security and IT professional services company in the Lead to Win business ecosystem. ER - TY - JOUR T1 - Reasons for Patent Protection and Cost-effective Patent Filing Options for SMEs JF - Technology Innovation Management Review Y1 - 2011 A1 - Natalie Raffoul A1 - Art Brion KW - innovation KW - intellectual property KW - patent cost KW - patent filing KW - patent protection AB - Many innovative small and medium enterprises (SMEs) do not seek patent protection for their innovations, either because they are skeptical about the perceived benefits or wary of the perceived costs. However, by failing to protect their intellectual property with patents, they leave themselves exposed to attack by other patent holders. This article explores arguments for patent protection as well as filing options that can protract the patenting process while simultaneously reducing patenting costs. By choosing their patent application filings wisely, SMEs can keep their patenting options open for as long as possible while delaying costs. PB - Talent First Network CY - Ottawa VL - 1 UR - http://timreview.ca/article/505 IS - 3 U1 - CLANCY P.C. + BRION RAFFOUL Natalie Raffoul is a founding partner of CLANCY P.C. + BRION RAFFOUL. As a registered patent agent and lawyer with a background in electrical engineering, she has extensive experience in drafting patent applications for technologies including: electronics, wireless and optical communications and networking, telecommunications switching, optical components and manufacturing processes, optical fibre manufacturing processes, satellite components, fuel cell technologies, security devices and software processes for supply chain management. Natalie is also experienced in filing and prosecuting Canadian, U.S., and PCT international patent applications. She provides advice to her clients, in English and in French, on worldwide patent filing strategies and portfolio management. She is also a frequent speaker on intellectual property matters. U2 - CLANCY P.C. + BRION RAFFOUL Art Brion is a computer engineer, lawyer, and a U.S. and Canadian patent agent. Since 1998, he has assisted clients ranging from multinational corporations to high-tech startup companies to lone inventors. Prior to founding CLANCY P.C. + BRION RAFFOUL, Art practiced with two IP boutique firms in Ottawa. His practice centers on not just the drafting and prosecution of patent applications worldwide but also on providing advice regarding portfolio management and worldwide patent filing strategies. He also provides advice on intellectual property mining and licensing strategies. Art’s fields of specialization include software/Internet-based technologies, wireless technologies, communications and computer and networking and related systems, optics/electro-optic communication systems, cryptography/encryption based technologies, semiconductors and business method systems. A former Editor-in-Chief of the UNB Law Journal, he enjoys the thrust and parry of patent prosecution as it mirrors one of his main preoccupations: fencing. ER - TY - JOUR T1 - Redefining "Women's Work": Tensions Between Technology, Entrepreneurship, and Social Reproduction JF - Open Source Business Resource Y1 - 2011 A1 - Tess Jewell AB - This article considers some of the most recent research into women's participation in technology and entrepreneurship and connects it to the literature on social reproduction in order to paint a more complex picture of the social and environmental factors that influence women's career choices. Specifically, it shows how lingering biases concerning women's reproductive functions continue to shape both men and women's expectations regarding women's aptitudes, interests, and fitness for various roles. These biases and stereotypes create barriers to women's progress at various levels, including the home, the workplace, and educational institutions. The article concludes with recommendations for how educators and entrepreneurs in science and technology can promote the inclusion of women among their ranks. PB - Talent First Network CY - Ottawa UR - http://timreview.ca/article/452 IS - July 2011 U1 - York University and Ryerson University Tess (Teresa) Jewell is a PhD student in the Communications and Culture program hosted jointly by York University and Ryerson University in Toronto. She holds Bachelor's and Master's degrees in English with a focus on Medieval Studies. Her current research interests include the experiences of women in business as well as in other male-dominated contexts such as video game communities, open source projects, and geek culture in general. ER - TY - JOUR T1 - Reflecting on Fifty Issues of the OSBR JF - Open Source Business Resource Y1 - 2011 A1 - Chris McPhee AB - This is the last article to be published in the Open Source Business Resource (OSBR). In September 2011, the OSBR will become the Technology Innovation Management Review. In this article, we look back upon the changes in the landscape of open source business and in the OSBR itself from the time it was first published in July 2007 until its last issue in August 2011. Finally, we look ahead to the upcoming changes that will be embodied by the Technology Innovation Management Review. PB - Talent First Network CY - Ottawa UR - http://timreview.ca/article/465 IS - August 2011 U1 - Open Source Business Resource Chris McPhee has been the Editor-in-Chief of the Open Source Business Resource since July 2010. He is also in the Technology Innovation Management program at Carleton University in Ottawa. Chris received his BScH and MSc degrees in Biology from Queen's University in Kingston, following which he worked in a variety of management, design, and content development roles on science education software projects in Canada and Scotland. ER - TY - JOUR T1 - Renewal Through Co-Creation in Business Networks JF - Open Source Business Resource Y1 - 2011 A1 - Raimo Hyötyläinen A1 - Katri Valkokari A1 - Petri Kalliokoski AB - This article presents four models of business renewal within networks based on a theoretical framework developed from earlier literature. According to the typical dimensions of business development, our framework distinguishes between the exploitation of present knowledge for efficiency and the exploration of new knowledge for new business development. Furthermore, the two network development and governance types (i.e., hub-spoke and multiplex) form the other dimension of the framework. The framework was empirically tested with five case companies and their business networks. The framework of network models may help managers to structure the business network and its renewal based on the strategic targets of a firm. Furthermore, the theoretical contribution of the paper deepens the understanding of how co-creation and interaction between the participants differ according to business focus and complexity of networks. PB - Talent First Network CY - Ottawa UR - http://timreview.ca/article/426 IS - March 2011 U1 - VTT (Technical Research Centre of Finland) Dr. Raimo Hyötyläinen holds the position of Research Professor at VTT (Technical Research Centre of Finland) and his research theme is strategy and foresight in the manufacturing industry. He graduated in Industrial Management from Helsinki University of Technology and holds an M.Sc (Pol.Sc.) degree in sociology, economics, and economic and social history from Helsinki University. Raimo has researched hundreds of manufacturing companies since the beginning of 1985, when he came to VTT. U2 - VTT (Technical Research Centre of Finland) Dr. Katri Valkokari is a Senior Research Scientist and team manager at VTT (Technical Research Centre of Finland) in the Value Network Development research team. She has executed several development projects concerning strategic SME business networks. Katri recently completed her doctoral thesis on business network development. She has published several international and national articles in the research areas of strategic business networks, collaboration, organizational knowledge, and innovation management. U3 - VTT (Technical Research Centre of Finland) Mr. Petri Kalliokoski, M.Sc. (Tech.), holds the position of Senior Vice President of Strategy and Business Development at VTT (Technical Research Centre of Finland). He is responsible for VTT's strategy and business development activities and acts as a chairman of the strategic research steering group on business and innovation management. Petri has worked as a project director and researcher in several large international research and design projects. In addition, he has carried out consulting assignments in the area of business strategies and organizational development. His current research interests include innovation management, industrial services business development, and management of enterprise networks. He is also a board member in several companies. ER - TY - JOUR T1 - Re-evaluating Open Source for Sustaining Competitive Advantage for Hosted Applications JF - Open Source Business Resource Y1 - 2010 A1 - Daniel Crenna AB - The use of open source in hosted solutions is undoubtedly widespread. However, it is seldom considered important in its own right, nor do the majority of hosted solutions providers contribute to or create open source as natural artifacts of doing good business. In this exploration of the nature of hosted solutions and their developers, it is suggested that not only consuming open source, but creating and disseminating it to collaborators and competitors alike, is essential to success. By establishing an open source ecosystem where hosted solutions compete on differentiation rather than lose time and money to concerns that are expected by users, do not add value, and benefit from public scrutiny, hosted solution providers can reduce the cost of their solution, the time it takes to deliver new ones, and improve their quality without additional resources. PB - Talent First Network CY - Ottawa UR - http://timreview.ca/article/341 IS - April 2010 U1 - Lunarbits Daniel Crenna is an award winning developer, author, and active entrepreneur from Ottawa, Canada. He is the lead developer of several open source projects including TweetSharp, the most popular Twitter development library for .NET developers, and DotNetMerchant, a hosted eCommerce platform built on Microsoft's ASP.NET technology. He is currently developing Lunarbits, a hosted eCommerce solution for small to medium publishers selling digital goods. He recently became a graduate of the Lead to Win program. ER - TY - JOUR T1 - Reassuring End Users Of Open Source: The OSGeo Example JF - Open Source Business Resource Y1 - 2009 A1 - Tyler Mitchell AB - Furthering the adoption of open source software (OSS) is often seen as a natural, contagious progression as more developers and users share with others about the success of their projects. But how can an open source project even hope to compete with proprietary commercial products with massive marketing budgets and staff? Aside from not typically having large financial resources for marketing, other factors can lead enterprise users to look elsewhere for guarantees of product longevity and a robust support ecosystem around the product. Without these features, many users and businesses alike would not consider the software as an option or have a desire to become involved. This is equally true with open source geospatial software projects which are focused on presenting freely available mapping and geographic analysis tools to the world. The Open Source Geospatial Foundation seeks to address the needs mentioned above, to promote the excellent software that is available, and to provide a model where businesses can join in promotion and development. OSGeo undertook some novel approaches to encouraging new and existing support options which boosted confidence within the business sector by helping to ensure that project code will be publicly accessible for years to come. In this article, we discuss the factors needed to get open source geospatial products into the hands of those users willing to test, use and eventually admire them as their favourites, or to go one step further and recommend them as a corporate solution. We examine the advantages provided by using marketing to help promote open source projects and then consider how this can boost business confidence in the use of the software. The article closes with a look at how a natural ecosystem of open source users is able to create something bigger and more consequential than each project could attain on its own. PB - Talent First Network CY - Ottawa UR - http://timreview.ca/article/235 IS - February 2009 U1 - OSGeo Tyler Mitchell is the Executive Director of OSGeo. He is also the author of Web Mapping Illustrated: Using Open Source GIS Toolkits. He has 13 years of GIS experience, much of which involved open source technologies. He can be found speaking at open source and geospatial events around the world and is dedicated to introducing great tools to great people.

ER - TY - JOUR T1 - A RESTful Implementation of Geospatial Web Services JF - Open Source Business Resource Y1 - 2009 A1 - Haris Kurtagic A1 - Geoff Zeiss AB - In "What is Web 2.0?" Tim O'Reilly identifies the characteristics that distinguish Web 2.0 from the first generation of Web applications. One key aspect is participation. Instead of users simply consuming information, Web 2.0 technology enables all of us to participate in building content. The power of Web 2.0, in Tim O?Reilly?s words, is that it provides a platform for "harnessing collective intelligence". Perhaps the best known example of this is Wikipedia, which is distinguished from other online encyclopedias by the fact that its content is provided by users rather than a small group of experts. This model has been so successful, even the Encyclopedia Britannica has adopted a Web 2.0 approach. A critical challenge to participation is interoperability--integrating the islands of technology that characterize most information technology organizations. There have been earlier attempts to create a standard framework for distributed computing such as CORBA and DCOM, but the complexity of these environments has limited their adoption. A more recent and simpler approach is Representational State Transfer (REST). In this article we begin with an examination of the critical challenges facing organizations responsible for maintaining our utility, telecommunications and transportation infrastructure, outline how open standards are helping to address these challenges, and then discuss how geospatial data and services can be exposed over the web. We introduce REST, outline a RESTful implementation of geospatial web services that provides simple and open access to geospatial data over the web using standard web protocols, and describe a prototype web site developed using RESTful web services by the City of Nanaimo. PB - Talent First Network CY - Ottawa UR - http://timreview.ca/article/238 IS - February 2009 U1 - SL-King Haris Kurtagic is General Manager and Founder of SL-King which focuses on developing spatial applications. Haris received an M.Sc degree in Information Science from the University of Sarajevo. His interests include spatially-enabled relational database management systems and the opportunities offered by open source geospatial. His first open source project was an Oracle Spatial data provider, King.Oracle, for the FDO interface. U2 - Autodesk Geoff Zeiss joined Autodesk in 1999 where he is Director of Technology. His interest is in geospatially-enabled solutions and infrastructure management. In 2004, Geoff received one of ten annual global technology awards from Oracle Corporation for technical innovation and leadership in the use of Oracle. Prior to joining Autodesk, Geoff was Director of Software Engineering at VISION* Solutions which was widely recognized for developing innovative infrastructure solutions using leading edge technology. ER - TY - JOUR T1 - The Role of Consumers Within an Open Source Community JF - Open Source Business Resource Y1 - 2009 A1 - Stormy Peters AB - The software provided by the GNOME Project is produced by a large community comprised of several thousand developers, translators, quality assurance testers, and documentation writers. Consumers are represented in the community by technical users and organizations that distribute GNOME technologies. And while the community reaches out regularly to non-technical end users and welcomes any that approach the community, these two worlds rarely interact. This article draws upon our experience within the GNOME Project to examine the question "Why do consumers and the community rarely interact?". Our insights may prove useful for other projects and consumers wishing more interaction. PB - Talent First Network CY - Ottawa UR - http://timreview.ca/article/222 IS - January 2009 U1 - GNOME Foundation Stormy Peters is Executive Director of the GNOME Foundation, a 501(c)3 non-profit which works to further the goals of the GNOME Project. She has established relationships with the open source community and industry sponsors. Stormy has been involved with the GNOME Foundation, having been one of the founding members of the GNOME Foundation Advisory Board in 2000. Her previous positions include that of Open Source Program Manager at Hewlett-Packard and Director of Community and partner programs at OpenLogic. Stormy graduated from Rice University with a B.A. in Computer Science. ER - TY - JOUR T1 - Reducing Global Poverty and Disease with Community and Technology: An Open Source Perspective JF - Open Source Business Resource Y1 - 2008 A1 - Cliff Schmidt AB - Literacy Bridge, a non-profit technology startup, is using open source software (OSS), open hardware, and open content to solve some of the world's most challenging problems: global poverty and disease. Through the development and application of a digital audio device, Literacy Bridge's Talking Book Project is designed to make access to information available and affordable to those who have the fewest resources but the greatest need. This article summarizes the Talking Book Project and describes how six aspects of successful open source projects are being applied to improve global literacy and access to information. Most importantly, this project demonstrates the power of combining community and appropriate technology to change the world. PB - Talent First Network CY - Ottawa UR - http://timreview.ca/article/198 IS - October 2008 U1 - Literacy Bridge Cliff Schmidt is the Executive Director of Literacy Bridge, a non-profit organization empowering children and adults with affordable tools for knowledge sharing and literacy learning. Prior to founding Literacy Bridge, Cliff ran a successful open source consulting business, specializing in intellectual property issues and community development. He has served both the Eclipse Foundation and The Apache Software Foundation, where he was elected as a board director and appointed Vice President of Legal Affairs. ER - TY - JOUR T1 - A Rallying Moment for Canadian Open Source Software JF - Open Source Business Resource Y1 - 2007 A1 - Andy Kaplan-Myrth AB - In the Canadian copyright reform arena, the events of early December, 2007 changed everything. In late November, it was widely anticipated that new copyright legislation would be introduced in the model of the controversial American Digital Millennium Copyright Act (DMCA). The bill was rumored to include harsh anti-circumvention laws, which grant software distributors the right to seek legal remedies for circumvention of technological locks on content. In response, veteran Canadian copyright advocates issued an appeal to Canadians to take an interest in the bill and to call for fair and balanced copyright. Canadian citizens answered that call in unexpected numbers, both online and offline. A Facebook group, called Fair Copyright for Canadians, grew to over 25,000 members within two weeks, and provided grassroots advocacy tools to citizens. A new website, called CopyrightforCanadians.ca, established itself as a centre for news on the bill and consumer advocacy. Using these tools, Canadians wrote letters, met with politicians, and demanded balance. With their words and their actions, not only did Canadians delay the introduction of the bill until next year, but they put copyright in the spotlight and showed legislators that fair and balanced copyright can capture the public imagination. PB - Talent First Network CY - Ottawa UR - http://timreview.ca/article/104 IS - December 2007 U1 - University of Ottawa Andy Kaplan-Myrth is the Manager of the Law and Technology group at the Faculty of Law at the University of Ottawa and an Associate of the Canadian Internet Policy and Public Interest Clinic. As a joint Project Lead with Creative Commons Canada, Andy speaks on open source, free culture and the sharing economy and promotes the use of OSS whenever the opportunity presents itself. ER -