TY - JOUR T1 - Live and Let Die: On the Management of Creativity JF - Technology Innovation Management Review Y1 - 2019 A1 - Michael Hartmann A1 - Désirée Laubengaier A1 - Kai Foerstl KW - case study KW - creativity KW - Feedback KW - Innovation management KW - Qualitative Research. AB - Literature has pointed to the importance of feedback on creative ideas in innovation management processes. However, little is known about the practices that constitute the feedback process and their effect on employees’ future willingness to consistently and recurrently contribute with creative ideas to organized innovation management efforts. In this research, we draw on data from a single case study at a German multinational manufacturing firm. We show the flip side of managerial attempts to provide feedback and foster employees’ creative output. In particular, we identify distinct practices organizational actors employ along the sequence of idea generation, elaboration, championing, and implementation, and find that the practices can turn organized innovation management efforts into a political process. Furthermore, we present a virtuous and a vicious circle of managerial attempts to manage creativity in innovation processes. In doing so, we highlight the value of taking a practice lens to better understand the challenges in organized innovation management efforts and propose future research in other contexts. We suggest that managers should flexibly design organized innovation management processes to account for radical ideas and to pay close attention to a coherent communication when providing feedback and encouraging employees to contrive creative ideas. Our work contributes to the body of research on innovation management by shedding light on the dark side of organized innovation management efforts. PB - Talent First Network CY - Ottawa VL - 9 UR - https://timreview.ca/article/1272 IS - 10 U1 -
Coburg University of Applied Sciences and Arts
 
Michael Hartmann is Professor for Industrial Marketing and Sales at Coburg University of Applied Sciences and Arts, Germany. He received his PhD from European University Viadrina Frankfurt (Oder), Germany, where he joined the doctoral program „Dynamic Capabilitites and Relationships“. Before entering academia, he has been working in industry as a Key Account Manager and Business Unit Manager. In his teaching, he focuses on (industrial) marketing and personal selling. His research interest centers around the management and marketing of creative ideas and innovations in business-to-business settings and personal selling interactions.
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Politecnico di Milano
 
Désirée Laubengaier holds a Master of Science degree in Business Management from Julius-Maximilians-University of Wuerzburg, Germany. At present, she is pursuing her doctoral studies at the Politecnico di Milano, Italy. Her research interests are in the fields of innovation management, process innovation and organizational culture. She is also particularly interested in qualitative research and process studies. Her previous professional experience includes examining organizational cultural aspects of innovativeness in an industrial context.
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German Graduate School of Management and Law
 
Kai Foerstl (Dr. rer. pol. habil., EBS Business School) is Professor of Supply Chain Management and Logistics at German Graduate School of Management and Law, Heilbronn. In his research and teaching he focuses on cross-functional supply chain teams, reshoring/insourcing and sustainable global sourcing. He has been involved in publicly funded and industrial research projects in the pharmaceutical, chemical, automotive and automation industries as well as research projects involving logistics service providers and international retailers. His research has been published in leading outlets such as Journals of Supply Chain Management, Journal of Business Ethics, International Journal of Operations and Production Management, and other scholarly and managerial outlets such as Supply Chain Management Review. He serves on numerous editorial review boards as associate editor and reviewer.
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