TY - JOUR T1 - Editorial: Insights (March 2017) JF - Technology Innovation Management Review Y1 - 2017 A1 - Chris McPhee KW - collaboration KW - exploitation KW - exploration KW - hybrid entrepreneurship KW - innovation ecosystems KW - insourcing KW - organizational ambidexterity KW - outsourcing KW - part-time entrepreneurship KW - R&D KW - roles KW - suppliers PB - Talent First Network CY - Ottawa VL - 7 UR - http://timreview.ca/article/1059 IS - 3 U1 - Technology Innovation Management Review Chris McPhee is Editor-in-Chief of the Technology Innovation Management Review. Chris holds an MASc degree in Technology Innovation Management from Carleton University in Ottawa, Canada, and BScH and MSc degrees in Biology from Queen's University in Kingston, Canada. He has nearly 20 years of management, design, and content-development experience in Canada and Scotland, primarily in the science, health, and education sectors. As an advisor and editor, he helps entrepreneurs, executives, and researchers develop and express their ideas. ER - TY - JOUR T1 - Opening the Black Box of Ambidexterity: Three Product Development Stories JF - Technology Innovation Management Review Y1 - 2017 A1 - John Fiset A1 - Isabelle Dostaler KW - adaptability KW - alignment KW - ambidextrous behaviour KW - contextual ambidexterity KW - exploitation KW - exploration KW - new product development AB - Organizational ambidexterity, which can be roughly defined as the ability for organizations to combine old and new ways of doing things to meet organizational objectives, has drawn considerable attention in the management literature in recent years. Authors distinguish clearly between structural ambidexterity, which implies that ambidextrous organizations are firms in which groups of people concentrate on traditional business or ways of doing things while others explore new avenues, and contextual ambidexterity, which characterizes companies where any individual can be ambidextrous. Our research is positioned in the contextual ambidexterity perspective. In this article, we apply the typology of four ambidextrous behaviours developed by Birkinshaw and Gibson (2004) to increase our understanding of the process whereby organizational actors are able to build on existing capabilities or business processes while developing new ones. Our results indicate that at least three of the ambidextrous behaviours proposed by Birkinshaw and Gibson (2004) (initiator, broker, and multitasker) are helpful to understand how new product development team members rely on proven approaches while simultaneously introducing new ones to successfully overcome daily challenges. Practitioners should be encouraged to become familiar with the concept of ambidexterity, to recognize when and how the successful combination of old and new ways of doing happens, and to promote these occurrences. PB - Talent First Network CY - Ottawa VL - 7 UR - http://timreview.ca/article/1060 IS - 3 U1 - Memorial University of Newfoundland John Fiset is an Assistant Professor of Management in the Faculty of Business Administration at Memorial University of Newfoundland in St. John’s, Canada. He received his doctoral degree from the John Molson School of Business at Concordia University in Montreal, Canada, where he examined how leaders influence intragroup workplace dynamics. His current research interests include examining the process by which leaders are able to elicit high performance among followers as well as studying various forms of interpersonal mistreatment in the workplace. U2 - Concordia University Isabelle Dostaler is a Professor in the Department of Management of the John Molson School of Business at Concordia University in Montreal, Canada. She holds a PhD in Management Studies from the University of Cambridge in England. She has conducted research into business strategy and performance, regional development and air transport, and supplier–buyer relationships in several industrial sectors. She is also interested in the field of management education and her recent research has focused on teaching methods and on the gap between business practice and business research. ER - TY - JOUR T1 - Establishing New Codes for Creativity through Haute Cuisine: The Case of Ferran Adrià and elBulli JF - Technology Innovation Management Review Y1 - 2015 A1 - Ignasi Capdevila A1 - Patrick Cohendet A1 - Laurent Simon KW - ambidexterity KW - creative process KW - creativity KW - elBulli KW - exploitation KW - exploration KW - Ferran Adrià KW - gastronomy KW - haute cuisine KW - innovation AB - Ferran Adrià is one of the most recognized chefs in the world. His restaurant, elBulli, was awarded five times the title of the Best Restaurant in the World. Through an analysis of the last 30 years of the creative journey of elBulli, this contribution highlights that Adrià and his team of chefs succeeded in articulating two different processes: i) a process of creativity that aimed at defining a new “school” of high cuisine and ii) a process of innovation that was expressed by the new gastronomic experiences offered to the (happy few) customers of the restaurant until its closure in 2011. A careful examination of the coupling and decoupling of these two processes shows how they fueled each other, and how the management of the organization (through a specific type of ambidexterity) was conducive to the adequate articulation of the two processes. PB - Talent First Network CY - Ottawa VL - 5 UR - http://timreview.ca/article/911 IS - 7 U1 - Paris School of Business Ignasi Capdevila is an Associate Professor at PSB Paris School of Business in France, and he is a member of Mosaic, the Creativity & Innovation Hub at HEC Montréal, Canada, where he obtained his PhD. Ignasi also holds three engineer diplomas from Spain and France, in addition to an Executive MBA from ESADE Business School in Barcelona, Spain. His research interests include localized knowledge creation and transfer, and creativity and innovation management in organizations and in urban environments. Prior to his academic career, Ignasi gained twelve years of experience in the automotive industry in Spain, France, Germany, and Sweden, during which time he was responsible for the development of new products and projects. U2 - HEC Montréal Patrick Cohendet is a Professor in the Department of International Business at the HEC Montréal business school in Montreal, Canada, where he is also the Co-Director of Mosaic, the Creativity & Innovation Hub. His research interests include the economics of innovation, knowledge management, and the economics of knowledge and creativity. He is the author of numerous articles and books including La Gestion des connaissances: firmes et communautés de savoir (2006) and The Architectures of Knowledge: Firms, Capabilities and Communities (2004). He was principal investigator of numerous research projects at BETA, a research lab at the University of Strasbourg, France, studying the economic and social impact of new technologies. He has conducted a series of economic studies on innovation for different firms and organizations, notably for the European Commission, the OECD, the Council of Europe, and the European Space Agency. U3 - HEC Montréal Laurent Simon is an Associate Professor in the Department of Entrepreneurship and Innovation at the HEC Montréal business school in Montreal, Canada, where he is also the Co-Director of Mosaic, the Creativity & Innovation Hub. His current research focuses on characterizing the management of techno-creative projects and the study of creative environments and practices, the management of creative projects, creative communities, "creative cities", and the determinants of creativity in innovation management. ER - TY - JOUR T1 - Ambidextrous Strategies and Innovation Priorities: Adequately Priming the Pump for Continual Innovation JF - Technology Innovation Management Review Y1 - 2014 A1 - Nehemiah Scott KW - ambidexterity KW - exploitation KW - exploration KW - innovation KW - strategy AB - The dynamic and unpredictable nature of the market has caused many organizations within rapidly changing industries to fail. These failures are, in part, due to a lack of continual and balanced innovation that firms should aim to achieve. That is, although firms may succeed at either refining existing competencies for incremental innovations or exploring new opportunities for radical innovations, many firms have experienced great difficulty in simultaneously pursuing and realizing success in both areas. This innovation imbalance arises when firms stick to traditional strategic notions of competition in fast-moving industries; these firms have not realized that the ability to compete in current and new markets begins with the strategies and priorities that are responsible for the very nature of innovation capabilities. The purpose of this study is to offer a reconceptualization of notions related to organizational strategy that are responsible for driving innovation capabilities. Specifically, this study develops a continual innovation framework that illustrates the impact ambidextrous strategies and priorities have on the firm’s ambidextrous innovation capability. It offers a modified concept of ambidexterity (i.e., exploration, exploitation, coordination) to reconceptualize business, marketing, and information systems strategies as ambidextrous strategy constructs. The article also discusses the relationships between constructs and the implications of this reconceptualization for researchers and managers. PB - Talent First Network CY - Ottawa VL - 4 UR - http://timreview.ca/article/812 IS - 7 U1 - University of Toledo Nehemiah Scott is a PhD student in the Manufacturing & Technology Management program in the College of Business and Innovation at the University of Toledo, USA. He holds a BS in Computer Science and Engineering Technology and an MBA specializing in Information Systems from the University of Toledo. He also has corporate experience in the field of information systems working as a database programmer, and he has research and consulting experience in the area of process improvement. Nehemiah’s main research interests include innovation and technology management, and supply chain management. His past research focused on innovation in bottom-of-pyramid societies and the supply chain. His current research focuses on ambidexterity for firm innovation and adaptation. ER - TY - JOUR T1 - Enabling Process Alignment for IT Entrepreneurship JF - Technology Innovation Management Review Y1 - 2012 A1 - Paul E. Renaud A1 - Sonia D. Bot KW - exploitation KW - exploration KW - IT function KW - process alignment KW - process ambidexterity AB - All firms use information technology (IT). Larger firms have IT organizations whose business function is to supply and manage IT infrastructure and applications to support the firm's business objectives. Regardless of whether the IT function has been outsourced or is resident within a firm, the objectives of the IT organization must be aligned to the strategic needs of the business. It is often a challenge to balance the demand for IT against the available supply within the firm. Most IT organizations have little capacity to carry out activities that go beyond the incremental ones that are needed to run the immediate needs of the business. A process-ambidexterity framework for IT improves the IT organization's entrepreneurial ability, which in turn, better aligns the IT function with the business functions in the firm. Process ambidexterity utilizes both process alignment and process adaptability. This article presents a framework for process alignment in IT. This is useful for understanding how the processes in Business Demand Management, a core component of the process-ambidexterity framework for IT, relate to those in IT Governance and IT Supply Chain Management. The framework is presented through three lenses (governance, business, and technology) along with real-world examples from major firms in the USA. Enabling process alignment in the IT function, and process ambidexterity overall, benefits those who govern IT, the executives who lead IT, as well as their peers in the business functions that depend on IT. PB - Talent First Network CY - Ottawa VL - 2 UR - http://timreview.ca/article/626 IS - 11 U1 - The Lanigan Group Paul Renaud is Chief Executive of The Lanigan Group, which specializes in customer-driven product strategy and business-aligned IT service delivery. He is an advisor to CEOs, CTOs, and CIOs in the technology community and he is a member of industry advisory boards, including Queen’s University’s Innovation Council for the School of Computing and Ubiquity’s Chairman’s Advisory Board prior to its acquisition by Avaya. His previous roles include VP Business Intelligence Development at Cognos, Director of Computing & Networking and the Advanced Computing Research Lab at Bell Northern Research, Director of Nortel’s Public Network Switching Capacity program and Chief Architect at SHL Systemhouse. Mr. Renaud authored Introduction to Client/Server Systems, which was published in four languages and widely used as a university textbook. He has a BSc degree in Computer Science and Mathematics from Queens University. U2 - Sonia Bot is an entrepreneurial-minded executive and strategic thinker with extensive experience in technology innovation and global business management. She specializes in new venture creation, product management and delivery, business transformation and strategy, and leading organizational change. She is an accomplished industry presenter, author of numerous peer-reviewed articles, and industry executive member of the Technology Innovation Management Council at Carleton University. Ms. Bot currently provides consulting services by partnering with executives and entrepreneurs of small-to-medium enterprises and large entrepreneurial companies to assist in building, growing, and transforming new ventures and to solve wicked business problems. Her prior work experience includes Research In Motion, Nortel, Bell-Northern Research, IBM, and TransCanada Pipelines. She holds degrees in Computer Science with Systems Design / Electrical Engineering (BMath) from the University of Waterloo and Biomedical Engineering (MASc) from the University of Toronto, and she is a certified Lean Six Sigma Master Black Belt. ER - TY - JOUR T1 - Process Adaptability in the IT Supply Chain JF - Technology Innovation Management Review Y1 - 2012 A1 - Paul E. Renaud A1 - Sonia D. Bot KW - exploitation KW - exploration KW - IT function KW - process adaptability KW - process ambidexterity KW - supply chain AB - The continuous pressure to minimize IT costs challenges the IT function to achieve a balance between its own effectiveness and the productivity of the users in the business functions that it serves (i.e., user effectiveness). In many cases, user effectiveness is sacrificed to ensure IT function effectiveness. Process adaptability improves the IT organization’s entrepreneurial ability by balancing these conflicting productivity and performance objectives. This article applies a process-ambidexterity framework to examine how process adaptability in IT is affected by the choice of different strategies for IT Demand Management as well as different fulfillment strategies for IT Supply Chain Management. Alternative fulfillment strategies are presented, along with criteria and indicators that impact IT and user effectiveness that have been applied within major firms. IT and senior business executives will find this article valuable for helping understand how they can influence the balance between IT and user productivity through their choice of different Demand Management and IT fulfillment strategies. Academic readers will discover that, while process adaptability in IT is an important enabler for implementing dynamic alignment between business and IT function objectives, there may be circumstances where IT process adaptability is not a priority for the business. PB - Talent First Network CY - Ottawa VL - 2 UR - http://timreview.ca/article/627 IS - 11 U1 - The Lanigan Group Paul Renaud is Chief Executive of The Lanigan Group, which specializes in customer-driven product strategy and business-aligned IT service delivery. He is an advisor to CEOs, CTOs, and CIOs in the technology community and he is a member of industry advisory boards, including Queen’s University’s Innovation Council for the School of Computing and Ubiquity’s Chairman’s Advisory Board prior to its acquisition by Avaya. His previous roles include VP Business Intelligence Development at Cognos, Director of Computing & Networking and the Advanced Computing Research Lab at Bell Northern Research, Director of Nortel’s Public Network Switching Capacity program and Chief Architect at SHL Systemhouse. Mr. Renaud authored Introduction to Client/Server Systems, which was published in four languages and widely used as a university textbook. He has a BSc degree in Computer Science and Mathematics from Queens University. U2 - Sonia Bot is an entrepreneurial-minded executive and strategic thinker with extensive experience in technology innovation and global business management. She specializes in new venture creation, product management and delivery, business transformation and strategy, and leading organizational change. She is an accomplished industry presenter, author of numerous peer-reviewed articles, and industry executive member of the Technology Innovation Management Council at Carleton University. Ms. Bot currently provides consulting services by partnering with executives and entrepreneurs of small-to-medium enterprises and large entrepreneurial companies to assist in building, growing, and transforming new ventures and to solve wicked business problems. Her prior work experience includes Research In Motion, Nortel, Bell-Northern Research, IBM, and TransCanada Pipelines. She holds degrees in Computer Science with Systems Design / Electrical Engineering (BMath) from the University of Waterloo and Biomedical Engineering (MASc) from the University of Toronto, and she is a certified Lean Six Sigma Master Black Belt. ER - TY - JOUR T1 - Process Ambidexterity for Entrepreneurial Firms JF - Technology Innovation Management Review Y1 - 2012 A1 - Sonia D. Bot KW - business management KW - exploitation KW - exploration KW - performance improvement KW - process ambidexterity KW - technology entrepreneurship AB - Technology-based entrepreneurial firms must effectively support both mainstream exploitation and new-stream exploration in order to remain competitive for the long term. The processes that support exploitation and exploration initiatives are different in terms of logistics, payoff horizons, and capabilities. Few firms are able to strike a balance between the two, where mainstream exploitation usually trumps new-stream exploration. The ultimate goal is for the firm to operate effectively in a repeatable, scalable, and systematic manner, rather than relying on good luck and hoping either to come up with the next innovation or for the product to function according to its requirements. This article builds on the author’s years of experience in building businesses and transforming medium and large-sized, entrepreneurial technology firms, leading large-scale breakthrough and sustained performance improvements by using and evolving Lean Six Sigma methodologies, and reviews of technology innovation management and entrepreneurship literature. This article provides a process-based perspective to understanding and addressing the issues on balancing mainstream exploitation and new-stream exploration in medium and large-sized entrepreneurial firms and extending it to startups. The resulting capability is known as process ambidexterity and requires disciplined, agile, and lean business management. VL - 2 UR - http://timreview.ca/article/547 IS - 4 U1 - Sonia Bot is a business executive who specializes in strategy and business execution for technology innovation and corporate entrepreneurship ventures. She has extensive experience in the high-tech industry, including business transformation and strategy, product management and delivery, and new venture creation within multinational technology companies. Her work experience includes Research In Motion, Nortel, Bell-Northern Research, IBM, and TransCanada Pipelines. She holds degrees in Computer Science with Systems Design / Electrical Engineering (BMath) from the University of Waterloo and Biomedical Engineering (MASc) from the University of Toronto, and she is a certified Lean Six Sigma Master Black Belt. ER - TY - JOUR T1 - Process Ambidexterity for IT Entrepreneurship JF - Technology Innovation Management Review Y1 - 2012 A1 - Sonia D. Bot A1 - Paul E. Renaud KW - business demand KW - business value chains KW - exploitation KW - exploration KW - IT KW - IT supply KW - process ambidexterity AB - All firms use information technology (IT). Larger firms have information technology organizations whose business function is to supply and manage IT infrastructure and applications to support business needs for IT. While some firms have chosen to outsource the IT function, the majority rely on an internal IT organization that is focused on running the IT infrastructure and optimizing IT operations and applications by exploiting technology improvements over time. Most IT organizations have little capacity to carry out transformational initiatives because they are focused on incremental improvements needed to run the business. As the global economy contracts, growing cost pressure on firms escalates the need for the IT function to behave in a more entrepreneurial manner that accelerates the availability of new technological solutions to enhance productivity and lower cost of doing business. This article provides a process-based perspective for understanding and addressing an IT function’s ability to implement entrepreneurial practices that better align the IT function to business functions. This is done by developing the capability of process ambidexterity. Improving an IT organization’s entrepreneurial ability results in improved productivity, shorter time to market, and lower operational costs – as validated by recent practice with major firms in the USA. Developing process ambidexterity in the IT function benefits those who govern IT, the executives who lead IT, as well as their peers in the business functions that depend on IT. PB - Talent First Network CY - Ottawa VL - 2 UR - http://timreview.ca/article/596 IS - 8 U1 - Sonia Bot is an entrepreneurial-minded executive and strategic thinker with extensive experience in technology innovation and global business management. She specializes in new venture creation, product management and delivery, business transformation and strategy, and leading organizational change. She is an accomplished industry presenter, author of numerous peer-reviewed articles, and industry executive member of the Technology Innovation Management Council at Carleton University. Ms. Bot currently provides consulting services by partnering with executives and entrepreneurs of small-to-medium enterprises and large entrepreneurial companies to assist in building, growing, and transforming new ventures and to solve wicked business problems. Her prior work experience includes Research In Motion, Nortel, Bell-Northern Research, IBM, and TransCanada Pipelines. She holds degrees in Computer Science with Systems Design / Electrical Engineering (BMath) from the University of Waterloo and Biomedical Engineering (MASc) from the University of Toronto, and she is a certified Lean Six Sigma Master Black Belt. U2 - The Lanigan Group Paul Renaud is Chief Executive of The Lanigan Group, which specializes in customer-driven product strategy and business-aligned IT service delivery. He is an advisor to CEOs, CTOs, and CIOs in the technology community and he is a member of industry advisory boards, including Queen’s University’s Innovation Council for the School of Computing and Ubiquity’s Chairman’s Advisory Board prior to its acquisition by Avaya. His previous roles include VP Business Intelligence Development at Cognos, Director of Computing & Networking and the Advanced Computing Research Lab at Bell Northern Research, Director of Nortel’s Public Network Switching Capacity program and Chief Architect at SHL Systemhouse. Mr. Renaud authored Introduction to Client/Server Systems, which was published in four languages and widely used as a university textbook. He has a BSc degree in Computer Science and Mathematics from Queens University. ER -