TY - JOUR T1 - Framing Multi-Stakeholder Value Propositions: A wicked problem lens JF - Technology Innovation Management Review Y1 - 2021 A1 - Yat Ming Ooi A1 - Kenneth Husted KW - complexity KW - complicatedness KW - scaling-up KW - stakeholders KW - value proposition KW - wicked problem AB - Balancing various stakeholder (often contradictory) expectations creates tensions when developing value propositions for a new firm. Customers, funders, owners, and society-at-large often expect different value outcomes from a firm. They therefore have different motivations for being involved in the firm. These differences in value expectations are more strongly expressed in technology-based ventures, which often rely heavily on access to heterogeneous external resources such as capital, specialised knowledge, distribution, and service. In this paper, we use a wicked problem lens to explore specific challenges for companies to mediate seemingly contradictory propositions. We use two dimensions of wicked problems involving complexity and complicatedness, and conduct a secondary analysis of seven technology venture case studies from Australia and New Zealand. We then categorise the configuration types of these firms' stakeholder value propositions in the context of their scale-up process. We contribute to the value proposition and business model development research streams by suggesting that the challenge of mediating value propositions that conflict can manifest itself in four types of configurations: easy, complicated, complex and wicked. Complicated and complex propositions are thorny, but with structures and processes in place, they can be adequately addressed. On the other hand, wicked propositions consist of many unknowns and require firms to collaborate with stakeholders to derive outcomes that align company scaling objective with stakeholder value propositions. PB - Talent First Network CY - Ottawa VL - 11 UR - timreview.ca/article/1434 IS - 4 U1 - University of Auckland Business School Yat Ming Ooi is a Research Fellow at the Department of Management and International Business, University of Auckland Business School. He holds a PhD in Management from the University of Auckland, New Zealand. His research focuses on collaborative forms of innovation activities, digital transformation, problem-solving in grand challenge initiatives, technology commercialisation, and the economic impact of stagnation on developing countries' entrepreneurial activities. Yat Ming has published articles in Research-Technology Management, University of Auckland Business Review, and Kindai Management Review. He is also an editorial review board member for the Technology Innovation Management Review. U2 - University of Auckland Business School Kenneth Husted is a Professor of Innovation and Research Management, and Head of the Department of Management and International Business, University of Auckland Business School. He holds a PhD from Copenhagen Business School, Denmark. His research covers innovation and research management, knowledge management, management of R&D and research commercialisation. He has published articles in reputable journals, including Journal of Management Studies, Organizational Dynamics, California Management Review, Technovation, R&D Management, Journal of Knowledge Management, and Creativity and Innovation Management. He is also regional editor for the Journal of Knowledge Management and associate editor for the Technology Innovation Management Review. ER - TY - JOUR T1 - Governance Solutions for Wicked Problems: Metropolitan Innovation Ecosystems as Frontrunners to Sustainable Well-Being JF - Technology Innovation Management Review Y1 - 2015 A1 - Timo J. Hämäläinen KW - cities KW - complexity KW - governance KW - sustainability KW - well-being KW - wicked problem AB - The growing specialization and interdependence of societies as well as their rapid technological and economic transformation have increased the level of uncertainty and complexity in decision making and the role of wicked problems in policy making. This article analyzes the nature and evolution of wicked problems and argues that they stem from the gap between the complexity of the policy problem and the variety of the corresponding governance arrangements. This complexity gap can be closed with new governance solutions that include participation, interaction, and cooperation among stakeholders; collective learning processes; coordination by mutual adjustment and clear systemic direction, decentralization, diversity, and experimentation; and effective measures to overcome system rigidities and development bottlenecks. For several reasons, cities and metropolitan areas provide ideal ecosystems for addressing wicked problems. They have the requisite variety of resources, capabilities and services, physical proximity that facilitates rich face-to-face communication, learning and cooperation, as well as the right scope for producing and experimenting with the necessary public goods and services. The article concludes by arguing that Finland could become a global frontrunner in solving wicked problems in policy making by adopting a strategy of sustainable well-being. This strategy would build on the world-class well-being knowledge within the Finnish welfare state and the rapidly growing international research on subjective well-being and happiness. PB - Talent First Network CY - Ottawa VL - 5 UR - http://timreview.ca/article/935 IS - 10 U1 - Sitra Timo Hämäläinen is a Fellow in the Strategy Unit of Sitra, the Finnish Innovation Fund, and he is a Docent (Adjunct Professor) of International Business in the University of Eastern Finland. He has also been a visiting scholar in the OECD, Paris, and the Wilson Center, Washington, DC. He holds an MSc in Marketing from Aalto University (Helsinki School of Economics) in Finland and an MBA and a PhD in International Business from Rutgers University in New Jersey, United States. Timo’s research has focused on organizational strategy and theory, institutional economics, long socio-economic cycles, social and institutional innovation, everyday life and well-being, public-sector governance, as well as innovation and industrial policy. His most recent research projects have centered on the changing nature of well-being in advanced societies, sustainable socio-economic model and the development of new business ecosystems. ER -