TY - JOUR
T1 - Editorial: Technology in Service Innovation (February 2015)
JF - Technology Innovation Management Review
Y1 - 2015
A1 - Chris McPhee
A1 - Stephen L. Vargo
A1 - Marja Toivonen
A1 - Risto Rajala
KW - customer experience
KW - electronic procurement
KW - employee-driven innovation
KW - knowledge-intensive business services
KW - personal health systems
KW - service innovation
KW - system innovation
KW - technology
KW - value co-creation
PB - Talent First Network
CY - Ottawa
VL - 5
UR - http://timreview.ca/article/868
IS - 2
U1 - Technology Innovation Management Review
Chris McPhee is Editor-in-Chief of the Technology Innovation Management Review. Chris holds an MASc degree in Technology Innovation Management from Carleton University in Ottawa and BScH and MSc degrees in Biology from Queen's University in Kingston. He has over 15 years of management, design, and content-development experience in Canada and Scotland, primarily in the science, health, and education sectors. As an advisor and editor, he helps entrepreneurs, executives, and researchers develop and express their ideas.
U2 - University of Hawai’i
Stephen L. Vargo is a Shidler Distinguished Professor and Professor of Marketing at the University of Hawai’i at Manoa. He has held visiting positions at the Judge Business School at the University of Cambridge, the University of Warwick, Karlstad University, the University of Maryland, Collage Park, and other major universities. He has articles published in the Journal of Marketing, the Journal of the Academy of Marketing Science, the Journal of Service Research, and other major journals and has been awarded the Harold H. Maynard Award and the AMA/Sheth Foundation Award for his contributions to marketing theory. Thomson-Reuters recently identified him as one of the World’s Most Influential Scientific Minds in economics and business.
U3 - VTT Technical Research Centre
Marja Toivonen is Research Professor at VTT Technical Research Centre of Finland, her specialty being service innovation and service business models. She is also Adjunct Professor at Aalto University in Helsinki, Finland. Marja has written several articles on service-related topics and been an invited speaker in many international conferences focusing on these topics. She is a council member of the European Association for Research on Services (RESER), and she is a member of the European Union's 2013–2014 High-Level Expert Group on Business Services.
U4 - Aalto University
Risto Rajala, D.Sc. (Econ) is an Assistant Professor in the Department of Industrial Engineering and Management at Aalto University in Helsinki, Finland. Dr. Rajala holds a PhD in Information Systems Science from the Aalto University School of Business. His recent research has dealt with management of complex service systems, development of digital services, service innovation, and business model performance. Rajala’s specialties include management of industrial services, collaborative service innovation, knowledge management, and design of digital services.
ER -