02156nas a2200217   4500008004100000022001400041245007800055210006900133260004200202300000900244490000700253520151100260653001601771653001501787653002601802653001501828653002001843100002301863700002201886856003001908       2021                        eng d  a1927-032100aExpect the Unexpected: Investigating co-creation projects in a Living Lab0 aExpect the Unexpected Investigating cocreation projects in a Liv  aOttawabTalent First Networkc12/2021  a6-200 v113 aLiving Labs (LLs) are complex multi-stakeholder environments that enable real-life testing and experimentation of products, services, and systems. Despite increasing attention by practitioners as well as policymakers, and growing scholarly interest in the field, the literature exploring congruency between organisational objectives and outcomes when utilising LLs is still scarce. To fill this gap, a qualitative case study is employed to gain an in-depth understanding of objectives and project outcomes of organisations utilising LLs. The LL JOSEPHS® was chosen as this study's empirical context, in which 14 different projects were analysed. In-depth interviews revealed eight categories of measurable project outcomes: market acceptance, price acceptability, exposure, product testing, market intelligence, legitimisation, method testing, and networking. This study not only highlights what companies have achieved in comparison to their original project objectives, but also identifies additional unplanned outcomes that they accomplished. The findings offer important project-level insights into the potential and limitations of LLs. The results form a basis upon which to develop a better understanding of how innovation performance can be nurtured in LLs. Insights from the study may also help firms and facilitators by providing a deeper understanding of LLs at an individual project-level, and by articulating potential objectives and outcomes associated with organisations' involvement in LLs.10aco-creation10ainnovation10aInnovation management10aLiving lab10aOpen innovation1 aDe Vita, Katharina1 aDe Vita, Riccardo  utimreview.ca/article/146102135nas a2200277   4500008004100000022001400041245008200055210006900137260004200206300001000248490000700258520129600265653002301561653001601584653001601600653002001616653002901636100002401665700001901689700002501708700002001733700001601753700002701769700003101796856003001827       2021                        eng d  a1927-032100aLiving Labs for Public Sector Innovation: insights from a European case study0 aLiving Labs for Public Sector Innovation insights from a Europea  aOttawabTalent First Networkc12/2021  a47-580 v113 aLiving labs have gained increased attention in research and practice as both a practical and theoretical innovation phenomenon that emphasizes co-creation, real-life settings, and user/customer involvement. More recently, living labs have also emerged as a specific approach to open innovation processes in the context of publics across the EU. Nevertheless, it is still not clear how the understanding of living labs can be translated and organized into new sectorial settings, what type of public sector innovation challenges it addresses, and what role citizens and users have. The aim of this article is therefore to explore and analyze how living labs are applied as processes for public sector innovation. Based on a mixed method approach of 21 European living lab cases, the analysis reveals a pattern of three different processes for living lab organizational and actor roles: living labs organized as cross-sectorial collaboration, living labs emerging within the public sector as main initiator and beneficiary, and living labs developed by civil society actors. The findings are presented as three scenarios for implementing living labs, which also acts as a background for the article's final discussion about the potentials and pitfalls of living labs in public sector contexts.10aCitizen engagement10aco-creation10aliving labs10aOpen innovation10aPublic sector innovation1 aHansen, Anne, Vorre1 aFuglsang, Lars1 aLiefooghe, Christine1 aRubalcaba, Luis1 aGago, David1 aHaug, Ines, Mergel & N1 aMureddu, Maria, Taivalsaar  utimreview.ca/article/146401840nas a2200217   4500008004100000022001400041245006900055210006700124260004200191300001100233490000700244520120100251653002601452653001601478653002201494653001501516653002101531100002201552700001801574856003001592       2021                        eng d  a1927-032100aA Review of Living Lab Research and Methods for User Involvement0 aReview of Living Lab Research and Methods for User Involvement  aOttawabTalent First Networkc12/2021  a88-1070 v113 aLiving lab initiatives attempt to solve challenges by stimulating innovative collaboration and outcomes, which unfold in multifarious activities. This study investigates the progress of Living lab research over time. It explores its current trends, along with methods and tools used by Living labs for user involvement. By employing a two-step approach, the study first presents a bibliometric analysis of 535 publications, including detection of convergence towards areas like the aging problem of societies, smart cities, Urban Living labs, and overall sustainability. Urban Living lab clusters have been growing rapidly and forming their own research domain. Subsequently, a review of 42 empirical papers explores the methods and tools adopted by Living labs for user involvement during the innovation process. We categorize the methods into the following eight groups: 1) Structured interaction, 2) Flexible interaction, 3) Extended network, 4) Special actors, 5) Learning and engaging, 6) Design approaches; 7) Techniques, 8) Operational guidelines. The study contributes both to theoretical and practice-oriented Living lab research and offers potential support especially to practitioners.10abibliometric analysis10aco-creation10aliterature review10aLiving lab10auser involvement1 aHuang, Judy, Hong1 aThomas, Elisa  utimreview.ca/article/146701589nas a2200241   4500008004100000022001400041245008400055210006900139260004200208490000700250520081700257653001601074653002001090653002601110653001501136653001001151653002801161653002701189653003801216100003201254700003101286856003001317       2020                        eng d  a1927-032100aHuman-Centered Design for Collaborative Innovation in Knowledge-based Economies0 aHumanCentered Design for Collaborative Innovation in Knowledgeba  aOttawabTalent First Networkc09/20200 v103 aThis research explores a university-industry collaboration based on the case study of an innovation project based on Stanford University's ME310 Design Innovation program. The Porto Design Factory and IKEA Industry joined forces to tackle a problem using what has come to be called a human-centered design approach. The case study provides an understanding of outcomes that reveal the potential of using a human-centered design approach to solve technical problems while enhancing customer experience. It also identifies the benefits that each institution gained by collaborating. The outcomes show that companies benefit from building interfaces with external partners, and that universities are relevant players in the innovation ecosystem, satisfying their third mission of being entrepreneurial institutions.10aco-creation10adesign thinking10aHuman-Centered Design10ainnovation10aME31010anew product development10aProject-based Learning10aUniversity-Industry Collaboration1 ada Silva, Tiago, Filipe Per1 aMarques, João, Paulo Coel  utimreview.ca/article/138502092nas a2200265   4500008004100000022001400041245010500055210006900160260004200229300001000271490000700281520126700288653001601555653002501571653002001596653003001616653003801646100001801684700002001702700001901722700001801741700001901759700001801778856003001796       2020                        eng d  a1927-032100aRapid Product Development in University-Industry Collaboration: Case Study of a Smart Design Project0 aRapid Product Development in UniversityIndustry Collaboration Ca  aOttawabTalent First Networkc03/2020  a49-590 v103 aUniversity-industry collaboration aims at mutually beneficial knowledge and technology exchange between higher education and business. Prototyping new products is one sweet spot where industry can gain new valuable knowledge and understanding of technology, while higher education institutions develop the skills and competences of students by encouraging them to work on authentic real-life problems. From the &ldquo;design thinking&rdquo; perspective, rapid product development can be defined as the creation of new products, in the shortest timescales possible, that meet the criteria of desirability, feasibility, and viability. This article addresses rapid product development by presenting a case study of developing prototypes in university-industry collaboration. As a result, the study highlights key design principles, such as the importance of involving teachers, business representatives, and students in collaborative project design, of focusing on the customers or service users who will benefit from the design, and of guiding students participating in co-creation activities. Presenting conclusions for both academics and the industry, the article contributes to design thinking and rapid product development in university-industry collaboration.10aco-creation10aCo-creation pedagogy10adesign thinking10aRapid product development10aUniversity-Industry Collaboration1 aJussila, Jari1 aRaitanen, Jukka1 aPartanen, Atte1 aTuomela, Vesa1 aSiipola, Ville1 aKunnari, Irma  utimreview.ca/article/133601891nas a2200229   4500008004100000022001400041245009100055210006900146260004200215300001000257490000600267520118500273653002001458653001601478653001501494653002701509653002201536100002001558700002501578700002001603856003801623       2019                        eng d  a1927-032100aBridging Participatory Policy Trends and Research Traditions through Social Innovation0 aBridging Participatory Policy Trends and Research Traditions thr  aOttawabTalent First Networkc04/2019  a27-360 v93 aThis study explores whether social innovation may serve as a bridge between participatory policy trends and research traditions when striving for improved societal relevance and impact of research and innovation (R&I). Despite their shared aim of relevance and impact through civic involvement, European R&I policies and participatory action research approaches seldom refer to each other or harness each other’s resources. The study advances the knowledge regarding how the participatory elements in the policies and research approaches relate through a participatory case study of a joint R&I process to develop a model for social innovation support in Sweden. The case study helps distinguish potential synergies between various degrees of involvement advocated in the policies and research approaches, as well as between the reliance on trending policy concepts vs. scientific notions of validity. Social innovation is perceived as a potential bridge between these elements, as it draws upon participatory academic traditions, while simultaneously tapping into current policy trends of co-creation, in the development of new approaches and solutions to societal challenges. 10aaction research10aco-creation10ainnovation10aparticipatory research10asocial innovation1 aLindberg, Malin1 aHallencreutz, Daniel1 aTengqvist, Anna  uhttps://timreview.ca/article/123100813nas a2200313   4500008004100000022001400041245003500055210003200090260004200122300000800164490000600172653002000178653001600198653001300214653002100227653001700248653001500265653002500280653002500305653001600330653001300346653001800359653001700377653001000394653002300404653001700427100001800444856003700462       2018                        eng d  a1927-032100aEditorial: Insights (May 2018)0 aEditorial Insights May 2018  aOttawabTalent First Networkc05/2018  a3-40 v810abusiness models10aco-creation10adrop out10aentrepreneurship10afacilitation10ainnovation10ainternationalization10alean global startups10aliving labs10aservices10aservitization10astakeholders10ausers10avalue propositions10avalue-in-use1 aMcPhee, Chris  uhttp://timreview.ca/article/115401599nas a2200253   4500008004100000022001400041245007800055210006900133260004200202300001000244490000600254520086300260653001601123653002601139653002301165653001501188653000801203653001201211653002101223100002101244700002101265700002201286856003701308       2018                        eng d  a1927-032100aInnovation Instruments to Co-Create Needs-Based Solutions in a Living Lab0 aInnovation Instruments to CoCreate NeedsBased Solutions in a Liv  aOttawabTalent First Networkc05/2018  a22-350 v83 aThis multiple case study focuses on co-creation facilitated with innovation instruments in three different environments – a school, a hospital, and an airport – in which 12 SMEs and startups developed solutions based on predefined needs of customer organizations, and where stakeholders actively participated through user involvement methods facilitated by a living lab. The article provides new knowledge regarding the benefits of the co-creation, user involvement, and use of the living lab approach within different contexts. Our findings show concrete benefits of co-creation for stakeholders such as companies, customer organizations, and end users. Based on our results, we propose a new, generic model for using innovation instruments to facilitate co-creation for the development of needs-based products and services in different service domains.10aco-creation10ainnovation instrument10ainnovation process10aLiving lab10aSME10astartup10auser involvement1 aHaukipuro, Lotta1 aVäinämö, Satu1 aHyrkäs, Pauliina  uhttp://timreview.ca/article/115601690nas a2200277   4500008004100000022001400041245009900055210006900154260004200223300000900265490000600274520083600280653001601116653002501132653002301157653002101180653001501201653002401216653002501240653002301265653001801288653002201306100002601328700002101354856003701375       2017                        eng d  a1927-032100aRealistic Creativity Training for Innovation Practitioners: The Know–Recognize–React Model0 aRealistic Creativity Training for Innovation Practitioners The K  aOttawabTalent First Networkc06/2017  a5-150 v73 aCreativity is increasingly being recognized as important raw material for innovation, which highlights the importance of identifying ways to increase the creativity of practitioners. In this article, we describe our efforts to design a creativity training program specifically for innovation practitioners. Our aim was to develop a program that would be both theoretically sound (i.e., based on a rigorous scientific foundation) and relevant for practitioners (i.e., applicable to real-world contexts). Our transdisciplinary study employed co-creation as a method to ensure that three layers of focus would be taken into consideration: metacognitive knowledge, metacognitive monitoring, and metacognitive control. The result is a program called Creative Awareness Training, which is based on the new Know–Recognize–React model.10aco-creation10acognitive creativity10acreative awareness10acreative process10acreativity10acreativity training10afront-end innovation10ainnovation process10ametacognition10atransdisciplinary1 aValgeirsdottir, Dagny1 aOnarheim, Balder  uhttp://timreview.ca/article/108001996nas a2200277   4500008004100000022001400041245005900055210005800114260004200172300001000214490000600224520123700230653000901467653001601476653002901492653001501521653001501536653001301551653002001564653001501584653002101599100001901620700002101639700002101660856003701681       2017                        eng d  a1927-032100aTowards Third-Generation Living Lab Networks in Cities0 aTowards ThirdGeneration Living Lab Networks in Cities  aOttawabTalent First Networkc11/2017  a21-350 v73 aMany cities engage in diverse experimentation, innovation, and development activities with a broad variety of environments and stakeholders to the benefit of citizens, companies, municipalities, and other organizations. Hence, this article discusses such engagement in terms of next-generation living lab networks in the city context. In so doing, the study contributes to the discussion on living labs by introducing a framework of collaborative innovation networks in cities and suggesting a typology of third-generation living labs. Our framework is characterized by diverse platforms and participation approaches, resulting in four distinctive modes of collaborative innovation networks where the city is: i) a provider, ii) a neighbourhood participator, iii) a catalyst, or iv) a rapid experimenter. The typology is based on an analysis of 118 interviews with participants in six Finnish cities and reveals various ways to organize innovation activities in the city context. In particular, cities can benefit from innovation networks by simultaneously exploiting multiple platforms such as living labs for innovation. We conclude by discussing implications to theory and practice, and suggesting directions for future research.10acity10aco-creation10acollaborative innovation10ainnovation10aLiving lab10anetworks10aOpen innovation10asmart city10athird-generation1 aLeminen, Seppo1 aRajahonka, Mervi1 aWesterlund, Mika  uhttp://timreview.ca/article/111801536nas a2200217   4500008004100000022001400041245008000055210006900135260004200204300001000246490000600256520088100262653002501143653001601168653001601184653001701200100002501217700001901242700002001261856003701281       2016                        eng d  a1927-032100aCo-Creating User Stories: A Tool for Making Sense of Business Opportunities0 aCoCreating User Stories A Tool for Making Sense of Business Oppo  aOttawabTalent First Networkc08/2016  a33-390 v63 aThis article discusses co-creation as a means of sensemaking among business-to-business actors, and presents a case study from the information and communications sector, in which the aim is to understand current and future media consumption and behaviour. We propose to expand the notion of co-creation in such a way that it also recognizes interaction and sensemaking between different stakeholders within an industry or sector, compared to the current view, in which the focus is on the consumers’ role in co-creation activities. Stakeholder co-creation entails jointly creating meaning of a chosen complex phenomenon by using practical tools, such as narratives in the form of user stories. Sensemaking is a narrative process and can thus be used in combination with practical facilitation tools in order to co-create user stories or other stories, and in other contexts.10abusiness-to-business10aco-creation10asensemaking10auser stories1 aNyström, Anna-Greta1 aMustonen, Miia1 aYrjölä, Seppo  uhttp://timreview.ca/article/100901592nas a2200241   4500008004100000022001400041245005200055210005200107260004200159300000900201490000600210520093300216653001601149653001801165653002701183653001801210653002201228653001401250653001601264653001501280100001901295856003601314       2016                        eng d  a1927-032100aCrowdsourcing Literature Reviews in New Domains0 aCrowdsourcing Literature Reviews in New Domains  aOttawabTalent First Networkc02/2016  a5-140 v63 aConducting a literature review in new domains presents unique challenges. The literature in a new domain is typically broad, fragmented, and growing quickly. Because little is known about the new domain, the literature review cannot be guided by established classifications of knowledge, unlike in an existing domain. Rather, it will be driven by evidence that challenges and extends existing knowledge. In a way, exploring a new domain means looking for anomalies in the evidence that cannot be explained by what is already known. This article summarizes lessons from conducting two literature reviews in new domains in the area of cybersecurity. It then presents a design for using leader-driven crowdsourcing to collect evidence and synthesize it into insights in a new domain. The article will be relevant to those who are exploring a new domain, in particular students, researchers, and members of R&D projects in industry.10aco-creation10acrowdsourcing10acrowdsourcing platform10acybersecurity10aliterature review10anarrative10anew domains10asystematic1 aWeiss, Michael  uhttp://timreview.ca/article/96302826nas a2200313   4500008004100000022001400041245008500055210006900140260004200209300001000251490000600261520189600267653002302163653002102186653002302207653001602230653001402246653002202260653002902282653002702311653001702338653001902355100001802374700001802392700001802410700002202428700002502450856003702475       2016                        eng d  a1927-032100aThe Cuckoo’s Nest Approach for Co-Creating Business Ecosystems in Smart Cities0 aCuckoo s Nest Approach for CoCreating Business Ecosystems in Sma  aOttawabTalent First Networkc12/2016  a26-370 v63 aThe development of business ecosystems in smart cities is currently hampered by the absence of established approaches for facilitating long-term value and sustainability. In our view, the underlying reason is the lack of collective action involving various organizations in the design process. Collective action for the good of the whole ecosystem does not take place in existing participatory practices because of the dominating role of a single customer or designer organization (in urban development projects typically the owner-developer or lead architect), who uses their bargaining and decision-making power over others. This leads to sub-optimal behaviour where the system is optimized for the goals of one strong organization instead of collectively developed system-level goals of the business ecosystem as a whole. The Cuckoo’s Nest approach addresses this problem by inviting various expert organizations to design the system and assigning each organization design rights for the ecosystem and its system-level goal. The Cuckoo’s Nest approach enhances collective action among the organizations by making individuals from various organizations consider the interests, goals, objectives, and value-adding elements of other organizations – not just those of their own organizations. With the Cuckoo’s Nest approach, the business ecosystem comes first, and single organizations’ goals or specific design features come second. This article discusses the outcomes of two workshops where the Cuckoo’s Nest approach was used for the purpose of developing business ecosystems in connection with smart city development projects within the Helsinki Metropolitan Area. We outline the steps involved in the Cuckoo’s Nest approach and how they were applied in these two smart city projects, and we describe how it is being refined for further use in other locations and contexts.10abusiness ecosystem10abusiness network10acampus development10aco-creation10aco-design10acollective action10aCuckoo’s Nest Approach10aparticipatory planning10asmart cities10asustainability1 aArtto, Karlos1 aKyrö, Riikka1 aAhola, Tuomas1 aPeltokorpi, Antti1 aSandqvist, Kristiina  uhttp://timreview.ca/article/103900761nas a2200277   4500008004100000022001400041245005300055210005000108260004200158300000800200490000600208653002000214653002100234653001600255653001800271653001500289653001600304653001700320653002300337653001500360653001200375100001800387700001900405700002200424856003700446       2016                        eng d  a1927-032100aEditorial: Innovation in Tourism (November 2016)0 aEditorial Innovation in Tourism November 2016  aOttawabTalent First Networkc11/2016  a3-50 v610aaction research10aboundary objects10aco-creation10acrowdsourcing10ainnovation10aliving labs10asmart cities10asmart destinations10atechnology10atourism1 aMcPhee, Chris1 aGuimont, David1 aLapointe, Dominic  uhttp://timreview.ca/article/102900685nas a2200241   4500008004100000022001400041245003800055210003500093260004200128300000800170490000600178653002900184653002000213653001600233653003100249653002700280653001700307653002800324653001900352653001700371100001800388856003700406       2016                        eng d  a1927-032100aEditorial: Insights (August 2016)0 aEditorial Insights August 2016  aOttawabTalent First Networkc08/2016  a3-40 v610aaudience commodification10abusiness models10aco-creation10acorporate entrepreneurship10adigital maturity model10adigitization10afront end of innovation10aidea selection10auser stories1 aMcPhee, Chris  uhttp://timreview.ca/article/100601762nas a2200277   4500008004100000022001400041245013700055210006900192260004200261300001000303490000600313520088500319653002001204653001601224653001801240653001501258653003101273653001701304653001201321653002001333100002101353700003001374700001901404700002401423856003701447       2016                        eng d  a1927-032100aA Process for Co-Creating Shared Value with the Crowd: Tourism Case Studies from a Regional Innovation System in Western Switzerland0 aProcess for CoCreating Shared Value with the Crowd Tourism Case   aOttawabTalent First Networkc11/2016  a32-390 v63 aDespite the presence of a regional innovation system, the gross value added attributed to tourism in the Swiss region of Valais is declining. Innovation policies fostering private initiatives and collaboration between companies, researchers, and coaching services have been reinforced recently, and policy instruments are in place to support strategic industries. However, no incitement instrument is dedicated to supporting the co-creation and the creation of shared value through local actors. This article presents a co-creation process of shared value and the lessons learned while implementing a new mode of innovation and entrepreneurship in two case studies in the peripheral region of Valais, Switzerland. The aim of the process is the co-creation of shared value-based business models, with an emphasis on the use of crowdsourcing to find new ways to create shared value.10abusiness models10aco-creation10acrowdsourcing10ainnovation10aregional innovation system10ashared value10atourism10atourism cluster1 aGrèzes, Vincent1 aLehmann, Béatrice, Girod1 aSchnyder, Marc1 aPerruchoud, Antoine  uhttp://timreview.ca/article/103302007nas a2200229   4500008004100000022001400041245011900055210006900174260004200243300001000285490000600295520127700301653001601578653002501594653001801619653002201637653002201659100001801681700001701699700002501716856003601741       2015                        eng d  a1927-032100aContextuality and Co-Creation Matter: A Qualitative Case Study Comparison of Living Lab Concepts in Urban Research0 aContextuality and CoCreation Matter A Qualitative Case Study Com  aOttawabTalent First Networkc12/2015  a48-550 v53 aInnovation development is key to transforming a product-based economy into an innovative service economy by integrating users as co-creators in real-life environments. User co-creation and user involvement are key elements in living labs. Urban living labs add not only the urban component to the conceptual design, but also societal, political, and technological questions. Fields of analysis in urban research relate to socio-spatial environment, living together, and urban policies. The leading question of this article is: to what extent can urban living labs be used as an instrument to support these fields of investigation? Comparing three different approaches for urban living labs, ranging from socially-centred to more technology-centred, we offer a more nuanced understanding of urban living lab design in diverging research contexts. All three case studies manage to go beyond testing and improving new products, which is normally the aim of existing living labs, by embedding innovation in appropriate social, structural, and institutional frameworks, and targeting civil society involvement. The community benefits from this case study comparison because it contextualizes living labs as research methodology to be applied in future urban research projects. 10aco-creation10ainnovation ecosystem10aparticipation10asocial innovation10aurban living labs1 aFranz, Yvonne1 aTausz, Karin1 aThiel, Sarah-Kristin  uhttp://timreview.ca/article/95201500nas a2200241   4500008004100000022001400041245008500055210006900140260004200209300001000251490000600261520080000267653001501067653001601082653001301098653002301111653001601134653001401150653001401164100002301178700002101201856003601222       2015                        eng d  a1927-032100aThe Organization of Living Labs: Coordinating Activities for Regional Innovation0 aOrganization of Living Labs Coordinating Activities for Regional  aOttawabTalent First Networkc09/2015  a23-280 v53 aThis article contributes to the ongoing knowledge from the first decade of operating living labs with a study on the coordination of novel innovation activities in living labs. The article provides an organizational model for living labs to order the activities that eventually will allow the conceptualization of living labs as innovation systems, thus giving user involvement a more central role in innovation process theories. This article shows how innovation networks systematically align their activities to reliably achieve their objectives. Next to this interpretivist theoretical contribution, the article contributes relevant practical insights to technology innovation management practitioners based on in-depth living lab cases that exhibit interesting, relevant, and new activities.10aactivities10aco-creation10aideation10ainnovation systems10aliving labs10aprocesses10aventuring1 aKatzy, Bernhard, R1 aBücker, Claudia  uhttp://timreview.ca/article/92700656nas a2200217   4500008004100000022001400041245008100055210006900136260004200205300001000247490000600257653001600263653001800279653001800297653001500315653001500330653002000345653001600365100002100381856003600402       2015                        eng d  a1927-032100aQ&A. In the Innovation Game, Why Do So Many Companies Stay on the Sidelines?0 aQA In the Innovation Game Why Do So Many Companies Stay on the S  aOttawabTalent First Networkc11/2015  a35-390 v510aco-creation10aco-innovation10acollaboration10ainnovation10alead users10aOpen innovation10aopen source1 aValkokari, Katri  uhttp://timreview.ca/article/94402371nas a2200229   4500008004100000022001400041245010200055210006900157260004200226300000900268490000600277520165200283653001601935653002401951653001901975653002101994653001502015653002402030100001802054700003302072856003602105       2014                        eng d  a1927-032100aGenerative Innovation Practices, Customer Creativity, and the Adoption of New Technology Products0 aGenerative Innovation Practices Customer Creativity and the Adop  aOttawabTalent First Networkc02/2014  a5-100 v43 aWe offer a critical reflection on one of the key reasons for the startlingly low success rate of innovation initiatives worldwide – the fact that the interactive environment surrounding the customer is a critical part of the adoption process; it can and should be designed in a way that enables customer creativity, and thus adoption. In this article, we embrace a definition of innovation as “the adoption of a new practice by a community” where the innovator is the one who does not only sense and move into new opportunities but also mobilizes all the necessary resources needed by customers to adopt a new practice. The emphasis on adoption merges together innovation and entrepreneurship by shifting the focus from the inventor and the designer, through the entrepreneur, to the ultimate recipient of the innovative outcomes. Looking at customers as co-creators is critically important for technological product adoption; missing the chance to enable their creativity is equivalent to missing the opportunity of seeing them for who they really are. The result is a distorted vision that is ultimately rooted in the misconception of the dynamics of customer value. We particularly emphasize two points: i) the increasing degree of complexity of everyday technological products requires a higher degree of creativity by customers to adopt; and ii) customer creativity is not only a function of user-technology interaction, it is a function of the various actors in the interactive environment surrounding the customer such as other customers, other technologies, local distributors, customer/technical support providers, and competitors. 10aco-creation10acustomer creativity10acustomer value10aentrepreneurship10ainnovation10atechnology adoption1 aTanev, Stoyan1 aFrederiksen, Marianne, Harbo  uhttp://timreview.ca/article/76301938nas a2200385   4500008004100000022001400041245004600055210004600101260004200147300001000189490000600199520097100205653000701176653001601183653001101199653001901210653001101229653001201240653000801252653001501260653001601275653000901291653001801300653002401318653001301342653001601355653001701371653002801388100002001416700002201436700001701458700001901475700002201494856003601516       2014                        eng d  a1927-032100aIntegrating Design for All in Living Labs0 aIntegrating Design for All in Living Labs  aOttawabTalent First Networkc05/2014  a50-590 v43 aThe European Union has identified innovation as a key driver behind business competitiveness and responsive governance. However, innovation in and of itself may not be sufficient to help businesses bring new products to market and to help governments shape public services that meet the real needs of citizens. The Integrating Design for All in Living Labs (IDeALL) project sought to identify and test methodologies for designing with users in real-life settings. The results of the experiments showed how different methodologies can be applied in different contexts, helping to provide solutions to societal issues and to create products and services that genuinely meet user requirements. In this article, we describe the methodologies used in the IDeALL project and provide examples of the project's experiments and case studies across four main areas: i) services; ii) health and social care; iii) information and communication technology; and iv) urban design. 10a3H10aco-creation10adesign10adesign for all10ahealth10aHUMBLES10aICT10ainnovation10aliving labs10aLUPI10amethodologies10aservice prototyping10aservices10asocial care10aurban design10auser-centred approaches1 aGray, Madeleine1 aMangyoku, Mikaël1 aSerra, Artur1 aSánchez, Laia1 aAragall, Francesc  uhttp://timreview.ca/article/79301859nas a2200241   4500008004100000022001400041245009000055210006900145260004200214300000900256490000600265520112900271653001601400653002501416653001501441653002001456653002101476100002101497700002301518700001901541700002101560856003601581       2013                        eng d  a1927-032100aLinking Living Lab Characteristics and Their Outcomes: Towards a Conceptual Framework0 aLinking Living Lab Characteristics and Their Outcomes Towards a   aOttawabTalent First Networkc12/2013  a6-150 v33 aDespite almost a decade of living lab activity all over Europe, there still is a lack of empirical research into the practical implementation and the related outcomes of living labs. Therefore, this article proposes a framework to create a better understanding of the characteristics and outcomes of living labs. We investigate three living labs in Belgium and one in Finland to learn how the different building blocks of living lab environments contribute to the outputs of innovation projects launched within the lab. The findings imply that managers and researchers contemplating innovation in living labs need to consider the intended inputs and outcomes, and reframe their innovation activities accordingly. We formulate practical guidelines on how living labs should be managed on the levels of community interaction, stakeholder engagement, and methodological setup to succeed in implementing living lab projects and to create user-centred innovations. That way, living lab practitioners can work towards a more sustainable way of setting up living labs that can run innovation projects over a longer period of time. 10aco-creation10ainnovation ecosystem10aLiving lab10aOpen innovation10auser involvement1 aVeeckman, Carina1 aSchuurman, Dimitri1 aLeminen, Seppo1 aWesterlund, Mika  uhttp://timreview.ca/article/74801668nas a2200277   4500008004100000022001400041245007900055210006900134260004200203300001000245490000600255520087800261653001601139653002801155653002001183653001301203653001301216653001301229653001801242653002001260100001701280700002101297700002001318700001601338856003601354       2013                        eng d  a1927-032100aServitization in a Security Business: Changing the Logic of Value Creation0 aServitization in a Security Business Changing the Logic of Value  aOttawabTalent First Networkc08/2013  a65-720 v33 aHow can a firm change its value-creation logic from providing technology to selling technology-based services? This is a question many security companies face today when trying to apply a solutions-based business model in response to recent macro- and microeconomic trends. The fact that customers increasingly demand security as a service, rather than technical equipment, challenges the basis of a security firm's value provision and alters the logic of its operation. In this article, we investigate a technology- and product-oriented security business that is now rapidly transforming into a service business. We use data from a case study to propose a 4C model (conceptualization, calculation, communication, and co-creation of value) that can help security providers to objectify their service offerings and succeed in the servitization of their security businesses. 10aco-creation10acustomer value creation10aobjectification10aproducts10asecurity10aservices10aservitization10avalue provision1 aRajala, Arto1 aWesterlund, Mika1 aMurtonen, Mervi1 aStarck, Kim  uhttp://timreview.ca/article/71800677nas a2200217   4500008004100000022001400041245008500055210006900140260004200209300001000251490000600261653002000267653002500287653001600312653002400328653001500352653001400367653002400381100001800405856003600423       2013                        eng d  a1927-032100aTIM Lecture Series – Technology Adoption by Design: Insights for Entrepreneurs0 aTIM Lecture Series Technology Adoption by Design Insights for En  aOttawabTalent First Networkc12/2013  a39-410 v310aactivity theory10aactor-network theory10aco-creation10acustomer creativity10ainnovation10ainvention10atechnology adoption1 aTanev, Stoyan  uhttp://timreview.ca/article/75201668nas a2200193   4500008003900000022001400039245005300053210005300106260004200159300001000201490000600211520111900217653003001336653002001366653001601386653001601402100002001418856003601438       2012                          d  a1927-032100aDesigning Viable Business Models for Living Labs0 aDesigning Viable Business Models for Living Labs  aOttawabTalent First Networkc09/2012  a19-240 v23 aOver 300 regions have integrated the concept of living labs into their economic development strategy since 2006, when the former Finnish Prime Minister Esko Aho launched the living lab innovation policy initiative during his term of European presidency. Despite motivating initial results, however, success cases of turning research into usable new products and services remain few and uncertainty remains on what living labs actually do and contribute. This practitioner-oriented article presents a business excellence model that shows processes of idea creation and team mobilization, new product development, user involvement, and entrepreneurship through which living labs deliver high-potential investment opportunities. Customers of living labs are identified as investors such as venture capitalists or industrial firms because living labs can generate revenue from them to create their own sustainable business model. The article concludes that living labs provide extensive support “lab” infrastructure and that it remains a formidable challenge to finance it, which calls for a more intensive debate.10abusiness excellence model10abusiness models10aco-creation10aliving labs1 aKatzy, Bernhard  uhttp://timreview.ca/article/60400561nas a2200217   4500008003900000022001400039245002700053210002600080260004200106300000800148490000600156653001600162653001500178653001600193653002000209653002000229100001800249700002100267700001900288856003600307       2012                          d  a1927-032100aEditorial: Living Labs0 aEditorial Living Labs  aOttawabTalent First Networkc09/2012  a3-50 v210aco-creation10ainnovation10aliving labs10aOpen innovation10auser innovation1 aMcPhee, Chris1 aWesterlund, Mika1 aLeminen, Seppo  uhttp://timreview.ca/article/60102219nas a2200229   4500008003900000022001400039245011200053210006900165260004200234300000900276490000600285520150600291653002201797653002001819653001601839653002101855653002401876653002001900653001501920100001801935856003601953       2012                          d  a1927-032100aFrom Business Administration to Business Creation: The Case of the Kalevala Global Business Creation School0 aFrom Business Administration to Business Creation The Case of th  aOttawabTalent First Networkc06/2012  a6-110 v23 aAre there any businesses left to administer? The question is of course rhetorical and aimed at underscoring how several societies are more severely in need of creators of new businesses than managers of established ones. And yet, nearly all universities only produce masters of business administration, at best. Apart from theoretical research about business creation, and the education of masters of such research, universities are generally not equipped to produce knowledge for business creation or to produce masters of business creation.

This conceptual article calls for a new, complementary approach to research and education, around the theme of global business creation. Due to the limitations and restrictions related to the traditions and practices of the science of business administration, where the means justify the ends, a new exploratory field coined as the “Art of Business Creation,” where the end justifies the means, is being explored for some inspiration.

For a concrete solution, the concept of a globally distributed, enterprise-centric, entrepreneurial-faculty-driven, open-innovation-based, and social-media-empowered university entity is depicted in this article. It is a new-generation private-public-partnership and “Living Lab 2.0” referred to as Kalevala Global Business Creation School. The conceptualization draws from observations and action research during the Global Venture Lab Finland experiment at the University of Jyväskylä from 2007 to 2011.
10abusiness creation10abusiness school10aco-creation10aentrepreneurship10aknowledge investing10aOpen innovation10auniversity1 aSeppä, Marko  uhttp://timreview.ca/article/56201602nas a2200205   4500008003900000022001400039245008500053210006900138260004200207300001000249490000600259520096400265653001601229653002401245653002201269653002501291653002501316100001901341856003601360       2012                          d  a1927-032100aLiving Labbing the Rotterdam Way: Co-Creation as an Enabler for Urban Innovation0 aLiving Labbing the Rotterdam Way CoCreation as an Enabler for Ur  aOttawabTalent First Networkc09/2012  a39-430 v23 aThe living lab concept seems appropriate to study the design and evaluation of innovative services that enrich everyday life. This article elaborates on “living methodologies”, methods and tools necessary in "living labbing". Living methodologies address the social dynamics of everyday life that are essential for understanding living labs, not only conceptually, but also as mature methodologies for fostering innovation in real-life contexts. We report on three cases from Rotterdam in the Netherlands, where "living labbing" was used to enable citizens to co-develop their city. These cases utilized visual ethnography as a research method and prototyping and co-creating as design tools. The cases not only inspire citizen participation, but also inform social innovation and city’s policymaking. The user-driven approach, do-it-yourself mindset, and the participatory character perfectly fit with the down-to-earth attitude of Rotterdam residents.10aco-creation10acontextual research10adesign techniques10aliving methodologies10aparticipatory design1 aMulder, Ingrid  uhttp://timreview.ca/article/60701498nas a2200229   4500008003900000022001400039245004400053210004300097260004200140300000900182490000600191520089000197653001601087653001501103653001601118653001301134653002001147100001901167700002101186700002501207856003601232       2012                          d  a1927-032100aLiving Labs as Open-Innovation Networks0 aLiving Labs as OpenInnovation Networks  aOttawabTalent First Networkc09/2012  a6-110 v23 aLiving labs bring experimentation out of companies’ R&D departments to real-life environments with the participation and co-creation of users, partners, and other parties. This study discusses living labs as four different types of networks characterized by open innovation: utilizer-driven, enabler-driven, provider-driven, and user-driven. The typology is based on interviews with the participants of 26 living labs in Finland, Sweden, Spain, and South Africa. Companies can benefit from knowing the characteristics of each type of living lab; this knowledge will help them to identify which actor drives the innovation, to anticipate likely outcomes, and to decide what kind of role they should play while "living labbing". Living labs are networks that can help them create innovations that have a superior match with user needs and can be upscaled promptly to the global market.10aco-creation10ainnovation10aliving labs10anetworks10aOpen innovation1 aLeminen, Seppo1 aWesterlund, Mika1 aNyström, Anna-Greta  uhttp://timreview.ca/article/602