01659nas a2200121   4500008004100000022001400041245006900055210006800124260004200192520124600234100002101480856003601501       2010                        eng d  a1913-610200aHow to Add Value to your Business with CEA: A Practical Approach0 aHow to Add Value to your Business with CEA A Practical Approach  aOttawabTalent First Networkc05/20103 aCompanies are always trying to differentiate themselves from the rest of the pack by applying different strategies such as improving customer service, increasing the efficiency of their operations, or reducing their costs. Most of the time, however, these goals are competing against each other for scarce resources, and managers often need to decide to concentrate on one. A small company can effectively and simultaneously accomplish these goals for a fraction of the cost by implementing communications-enabled business processes or solutions, which are a set of technology components that add real-time networking functionality to applications. One particular implementation of this framework is the one provided by Coral CEA. Coral CEA is a business ecosystem anchored around CEA functionalities that are offered as building blocks, out-of-the-box components that link the capabilities and intelligence of networks platforms with the power of current applications to provide a new set of features and functionalities.

In this article, we show how a small company called Rezact, located in the ski resort town of Mont-Tremblant, Quebec, successfully implemented CEA capabilities within its own operations using Coral CEA services. 
 1 aCardenas, Daniel  uhttp://timreview.ca/article/348