01569nas a2200217   4500008004100000022001400041245007800055210006900133260004200202300001000244490000600254520090600260653002001166653001501186653002101201653003401222653001801256100001701274700002301291856003701314       2017                        eng d  a1927-032100aAction Research as a Framework to Evaluate the Operations of a Living Lab0 aAction Research as a Framework to Evaluate the Operations of a L  aOttawabTalent First Networkc02/2017  a35-410 v73 aIn this article, we propose an action research approach to capture and act upon the delights and frustrations of panel members who participate in living lab research in order to optimize the operations of the living lab itself. We used this approach to test the effectiveness of action research in providing guidelines to practitioners to evaluate and design effective and sustainable user involvement processes in living labs. We conducted a focused literature review and an in-depth case study of both the integration of a researcher within the community and the implementation of an action research project within an existing living lab. This living lab is regarded as both a forerunner and a best-practice example in Europe. Based on our findings, we recommend co-creating the “operations” of a living lab with the users themselves following a combined action research and living lab approach.10aaction research10aLiving lab10apanel management10aparticipatory action research10auser research1 aLogghe, Sara1 aSchuurman, Dimitri  uhttp://timreview.ca/article/105601810nas a2200241   4500008004100000022001400041245009800055210006900153260004200222300001000264490000600274520103100280653002701311653003101338653001901369653003801388653002201426100002301448700001701471700002301488700002101511856003601532       2016                        eng d  a1927-032100aGoverning Quintuple Helix Innovation: Urban Living Labs and Socio-Ecological Entrepreneurship0 aGoverning Quintuple Helix Innovation Urban Living Labs and Socio  aOttawabTalent First Networkc03/2016  a22-300 v63 aGrowing urbanization puts pressure on both social and ecological systems. This pressure raises complex and multi-facetted challenges that can only be tackled by collaborative and distributed innovation development processes. However, theoretical frameworks that assess such collaborations are often very conceptual, with little focus on the actual governance mechanisms that facilitate them. This article studies the urban living lab concept as an inter-organizational design and multi-stakeholder innovation development process to govern the quintuple helix model for innovation by means of an action research based multidimensional case study design, which focuses on the concepts of innovation democracy, mode 3 knowledge production, the innovation ecosystem as a system of societal subsystems, and socio-ecological transition. In this way, we provide a more profound understanding of such innovation processes to tackle socio-ecological challenges by means of public–private interactions driven by eco-entrepreneurship. 10adistributed innovation10aquintuple helix innovation10asocial ecology10asocio-ecological entrepreneurship10aurban living labs1 aBaccarne, Bastiaan1 aLogghe, Sara1 aSchuurman, Dimitri1 aDe Marez, Lieven  uhttp://timreview.ca/article/972