@article {873,
	title = {Personal Health Systems Technologies: Critical Issues in Service Innovation and Diffusion},
	journal = {Technology Innovation Management Review},
	volume = {5},
	year = {2015},
	month = {02/2015},
	pages = {46-57},
	publisher = {Talent First Network},
	address = {Ottawa},
	abstract = {Personal health system (PHS) technologies can enhance public and private health service delivery and provide new business opportunities in Europe and around the world. Although much PHS technology has already been developed and could potentially provide virtually everyone with access to personalized healthcare, research driven primarily by a technology push may fail, because it fails to situate PHS within the wider health and social care service systems. In this article, we explore the scattered PHS research and innovation landscape, as well its relevant markets, using several types of analyses: bibliometrics, patent analysis, social network analysis, stakeholder workshops, and interviews. Our analyses aim to identify critical issues in the development and implementation of service systems around PHS technologies. },
	keywords = {ehealth, foresight studies, health and social care, healthcare, innovation ecosystem, mhealth, personal health systems, service innovation, service systems, stakeholders, system design, technology adoption},
	issn = {1927-0321},
	doi = {http://doi.org/10.22215/timreview/873},
	url = {http://timreview.ca/article/873},
	author = {Doris Schartinger and Ian Miles and Ozcan Saritas and Effie Amanatidou and Susanne Giesecke and Barbara Heller-Schuh and Laura Pombo-Juarez and G{\"u}nter Schreier}
}
@article {782,
	title = {Accessing Value-in-Use Information by Integrating Social Platforms into Service Offerings},
	journal = {Technology Innovation Management Review},
	volume = {4},
	year = {2014},
	month = {04/2014},
	pages = {26-34},
	publisher = {Talent First Network},
	address = {Ottawa},
	abstract = {This article proposes a new approach for assessing the value derived from using a service offering (i.e., value-in-use) through the utilization of {\textquotedblleft}social platforms.{\textquotedblright} We define a social platform as an adaptable digital service environment that enables the co-creation of value through social interactions with other service systems. By reviewing the relevant literature, detailed propositions are built based on the integration of theoretical concepts, thereby combining the literature on service-dominant logic, platforms, and social media. The primary argument of the article is that embedding social platforms in a company{\textquoteright}s services may result in more efficient retrieval and understanding of customer insights, better management of customer intelligence, and ultimately higher value-in-use.},
	keywords = {platforms, service systems, service-dominant logic, social media, value-in-use},
	issn = {1927-0321},
	doi = {http://doi.org/10.22215/timreview/782},
	url = {http://timreview.ca/article/782},
	author = {Ville Eloranta and Juho-Ville Matveinen}
}
