@article {1221,
	title = {Applying a Living Lab Approach Within an eHealth Accelerator},
	journal = {Technology Innovation Management Review},
	volume = {9},
	year = {2019},
	month = {03/2019},
	pages = {6-19},
	publisher = {Talent First Network},
	address = {Ottawa},
	abstract = {Through this study, we seek to understand the impact of the use of the living lab approach on product and business development in an eHealth accelerator. In the case accelerator, 20 startups developed innovative products atop the European FIWARE Future Internet technology platform. The novel design element of the case accelerator was the use of the living lab approach that was included for the purpose of engaging end users in the development and testing of new product prototypes. Our main result is that the living lab approach provided added value to participating companies and resulted in changes in their product development and marketing strategies. Overall, the case accelerator and the use of the living lab approach had a significant impact on the development, growth, and market success of the companies. Based on the results of the case accelerator, we propose the generic accelerator model presented by Pauwels and co-authors in 2016 to be extended with a new design element, the living lab approach. },
	keywords = {accelerator, case study, ehealth, Living lab, Open innovation, SME, startup},
	issn = {1927-0321},
	doi = {http://doi.org/10.22215/timreview/1221},
	url = {https://timreview.ca/article/1221},
	author = {Lotta Haukipuro and Satu V{\"a}in{\"a}m{\"o} and Leena Arhippainen and Timo Ojala}
}
@article {1273,
	title = {Digital User Involvement in a Multi-Context Living Lab Environment},
	journal = {Technology Innovation Management Review},
	volume = {9},
	year = {2019},
	month = {10/2019},
	pages = {27-37},
	publisher = {Talent First Network},
	chapter = {27},
	address = {Ottawa},
	abstract = {This article provides new knowledge on the long-term use and value of a digital user involvement tool as a part of a living lab particularly in ICT, health and public service development contexts. Research has been carried out within the authentic living lab environment in 2011\&ndash;2018. Empirical evidence is gathered from case living lab digital user involvement platform and activities conducted in multiple contexts. The primary source of information are the 70 in-depth interviews with the customer companies, public organizations and other stakeholders. The digital user community and user involvement tool-specific value for the development of products and services are a fast, easy and efficient user involvement regardless of time and location, tailored online methods based on the need of the customer, and the richness and quality of the end-user feedback.},
	keywords = {Digital user involvement, living lab., user community},
	issn = {1927-0321},
	doi = {http://doi.org/10.22215/timreview/1273},
	url = {https://timreview.ca/article/1273},
	author = {Lotta Haukipuro and Satu V{\"a}in{\"a}m{\"o}}
}
@article {1156,
	title = {Innovation Instruments to Co-Create Needs-Based Solutions in a Living Lab},
	journal = {Technology Innovation Management Review},
	volume = {8},
	year = {2018},
	month = {05/2018},
	pages = {22-35},
	publisher = {Talent First Network},
	address = {Ottawa},
	abstract = {This multiple case study focuses on co-creation facilitated with innovation instruments in three different environments {\textendash} a school, a hospital, and an airport {\textendash} in which 12 SMEs and startups developed solutions based on predefined needs of customer organizations, and where stakeholders actively participated through user involvement methods facilitated by a living lab. The article provides new knowledge regarding the benefits of the co-creation, user involvement, and use of the living lab approach within different contexts. Our findings show concrete benefits of co-creation for stakeholders such as companies, customer organizations, and end users. Based on our results, we propose a new, generic model for using innovation instruments to facilitate co-creation for the development of needs-based products and services in different service domains.},
	keywords = {co-creation, innovation instrument, innovation process, Living lab, SME, startup, user involvement},
	issn = {1927-0321},
	doi = {http://doi.org/10.22215/timreview/1156},
	url = {http://timreview.ca/article/1156},
	author = {Lotta Haukipuro and Satu V{\"a}in{\"a}m{\"o} and Pauliina Hyrk{\"a}s}
}
